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“Not a big franchise so things are run much differently. Better of staying at different hotel. Wont be returning.”
Review of Bond Place Hotel

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Bond Place Hotel
Ranked #56 of 136 Hotels in Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not a big franchise so things are run much differently. Better of staying at different hotel. Wont be returning.”
Reviewed 10 August 2014

$200 is pricey without wi-fi or parking. Been to much better hotels for cheaper. Definitely not returning to this place. A total of $450 is needed to stay the night as a precautionary. Staff was also rude with any inquiries and there was no supervisor on duty.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chrissilveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Dear Chrissilveira,

We appreciate your feedback regarding your most recent visit to the hotel. Please be aware that our rates fluctuate regularly and can be different from one day to the next just as majority of the hotels in the Downtown area of Toronto.

Our best rates are always available on our website and we encourage our guests to book this way for the best rates.

Many of our room rates include WIFI in the price. We do our best to keep the rates as low as possible and that is why we have rooms at a lower cost without wifi included for guests who do not wish to purchase the use of WIFI. As well if you do not wish to purchase we have two MAC computers available for guest use only located in our lobby which allow internet access.

We are aware when you checked out that the Manager on Duty were our Night Auditors. Please rest assured the Manager on Duty can provide anything required and or necessary to ensure your stay is a pleasant one.

The team will be shared your comments and we will certainly do what we can to ensure the service provided is always improving.

We would love to hear from you directly at the hotel if you have a moment. (416) 362 6061 as we would love to find you some resolution.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ottawa, Canada
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014

This was my second stay at the Bond Place Hotel traveling on business. I had a good experience in June 2014 and asked my boss to reserve the same hotel. The location is great, price very good, hotel clean and staff accommodating and friendly.. I will definitely be back...Thank you!

Room Tip: Away from the elevators and ask for a higher floor. I was on the 4rth floor and had to turn A/C off...
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Rita155004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Dear Rita155004,

Thank you for sharing your comments about your repeated visit with us at the Bond Place Hotel! It is truly appreciated.

We are so happy to hear that you enjoyed your stay with us once again!

We are thrilled to hear you were able to take advantage of our competitive room rates and amazing locations placing you close to almost anything you would want to do while in the area.

Every guest that stays with us means a great deal and we look forward to your return.

Thank you so much for choosing the Bond Place Hotel!
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Paris
Level 6 Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 10 August 2014

This hotel is very close to the dundas square subway station, the Eaton Mall with every shop you can think of, a movie theater and a big food court. You can have breafast at the Senator or Fran's restaurant next door, on Victoria street. Lots of other shops and restaurants on Yonge street going north (Panera or five guys burgers for example).
You have to pay extra for the Wifi (9 CAD/day) and it will only work on the first two items that will try to connect on it, choose wisely!
The fridge is empty so you can store your own food. You get two complimentary water bottles a day.
We were on the highest floor, at the back of the hotel, supposedly quieter, but that didn't take into account the summer parties and movies taking place outside on dundas square, which you can hear from your room, as well as the humming constant low noise of the AC machinery of neighbouring buildings.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank cmdpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Dear CMDPC,

Thank you for sharing your comments about your stay at the Bond Place Hotel.

We are very pleased to hear that you were able to take advantage of our location placing you close to the Eaton Center (not to mention all of the shoppes up and down Yonge street), the subway, major attractions and hundreds of restaurants.

There is a charge for wifi of ù48.95 per room per day. Each device requires its own code but the wifi charge is per room not per device so feel free to order as many codes as you like for your room.

We hope to see you again during your next visit to Toronto.

Thank you for choosing the Bond Place Hotel!
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Kerry
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 August 2014

so the main reasonto stay here is if you want to be in the middle of things. very near dundas square, which is a hive of activity. probably one of the cheaper options in the area which is why we picked it. but rooms are TINY. and it is understandably a little noisy in the evening/night. wifi not free :-(
there is a shuttle bus leaving to the airport straight outside the hotel, which sounded great. but reception didn't tell us it only goes to one aiport, and not other airport (and in general, staff could have been more helpful)

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank KieranKerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Thank you for sharing your experience about your time at the Bond Place Hotel.

We are very happy to hear you were able to enjoy our amazing location close to major attractions, the Eaton Center as well as many other shoppes and a countless amount of restaurants.

We renovated the hotel in entirety in 2011 utilizing the space of each room to its fullest potential. We do offer deluxe rooms and suites for guests that desire more spacious accommodations.

There is a charge for wifi access of $8.95 plus tax per room per day per day. We do offer business rooms and suites as well that offer wifi access included in the cost of the room.

We greatly apologize if there was any confusion regarding the shuttle to the airport. There is a shuttle that frequents downtown hotels to provide transportation for hotel guests to Pearson International Airport.

We would be honored to see you return to stay with us during your next visit to Toronto.

Thank you for choosing the Bond Place Hotel.
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Middletown, New Jersey
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2014 via mobile

Stayed 2 weeknights in August. 2 min walk to young street with lots of restaurants bars and shopping near by. Hard rock jack Astors dukes chipotle Starbucks subway. 15-20 min walk to harbor or Rogers center. Near eaton center shopping. Room was clean, average size for city hotel, room overlooked nearby square. Staff was friendly and helpful.

Free wifi ATM in lower level of hotel. Parking is $17 per day

Sunset grill is nearby for breakfast lunch. Good deals for breakfast starting at $4.49. See concierge for free pancake coupon
Also ask staff for dining recommendations try little Italy for desert

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank citycolleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Dear Citycolleen,

Thank you for taking the time to share your comments about your time with us at the Bond Place Hotel.

We are so happy to hear how much you enjoyed our time with us as well as our location close to almost anything you would ever want to experience in downtown Toronto. The TTC, Toronto`s public transportation system is available as well right outside our door step.

Our business rooms and suites come with wifi included in the cost of the room. For all other room types wifi costs $8.95 plus tax per room for 24 hours of access.

Every guest that stays with us here at the Bond Place Hotel mean a great deal to us and we are happy to hear our team was so helpful to your during your stay.

We would love to see you during your next visit to downtown Toronto!

Thank you for choosing the Bond Place Hotel!
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Burlington, Vermont
1 review
Reviewed 8 August 2014

I booked this hotel after a lot of research and the pictures on the website are very misleading. I got a good price (the early bird special) but the bathroom had exposed drywall and a rolling door that made a lot of noise when you opened / closed it and you could hear everything that was happening when someone used it. The elevator is amazingly slow (we had a 10 minute wait for it on check-out day) and the parking garage was SKETCHY. The AC was tempermental and the hotel restaurant wasn't very good.

If your only two concerns are location and price, then the hotel is OK. It was clean and within walking distance to a lot of amazing things such as the CN Tower, the ROM and several good restaurants. However, if we visit Toronto again, I will be looking elsewhere for a hotel.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 18 August 2014
Dear Heather M,

We appreciate your feedback and the time you have taken to share your review.

All of your comments will be taken into consideration to assist us with on-going improvements on a regular basis.

Regarding your comment towards the parking garage. Please accept our apology as the garage is currently under renovations. The renovation is almost complete and should provide a great atmosphere once done. Also know our cameras are always running in the garage, and security does rounds of the garage as well once the staff depart for the evening to ensure the garage is always accessible to our guests and is being kept in order at all times.

We would like to hear from you regarding your comments if you have a moment. please give us a call at (416) 362 6061 so that we may follow up on your comments appropriately.
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Fort McMurray,Alberta
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

Love that the hotel is a stop on the Airport Shuttle Bus ! Katie at the front desk was super helpful when I had called the day before our trip ! She knew we were arriving quite early before check in time ( 9am) and told us she would try to get our room ready for that time, when arriving the room was ready and it was great to catch in a little sleep after flying all night from Alberta ! She also had no problems with switching our room for one night as we had a relative coming into the city from Trenton. Both rooms were super clean and so nice ! Loved the nice deep bath tub after a day out ! The A/C system was a bit confusing but I wouldn't really consider it a down fall. I had picked this hotel as I was in the area for the One Direction concert ! It was about a 30 minute walk but you are in a busier area that I was never worried about walking too and from the concert. Super close to a Tim Hortens and the Hard rock Cafe, lots of places to pick and choose from to eat and shopping ! I hope that in the future you can choose more then just 24 hrs of wifi and that it would be easier for more then 1 person to sign on !

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Rankin93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serena S, Front Office Manager at Bond Place Hotel, responded to this review, 8 August 2014
Dear Rankin93,

We really are pleased to hear your review! Thank you for sharing such kind comments about Katie. She is most certainly an asset to our team and we are pleased she could make your stay more enjoyable.

We certainly pride ourselves on the location and loved hearing that you could take full advantage of what the city has to offer.

Regarding Wifi: When you charge from your room for 24 hours all the people in the room can also log on doing the same and you should only be charged once in the 24 hour period.
Also should you stay longer we can prepay for up to a week for a discounted rate rather than daily charges.

Hope this helps! Again Thank you for choosing the Bond Place Hotel, we hope to see you again soon!
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Additional Information about Bond Place Hotel

Property: Bond Place Hotel
Address: 65 Dundas St. East, Toronto, Ontario M5B 2G8, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #56 of 136 Hotels in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bond Place Hotel 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Bond Place Hotel Downtown Toronto is ideally located in the heart of downtown Toronto at Yonge and Dundas Square. The Hotel is across the street from the Eaton Centre and steps away from the Toronto Theatre District, including the Canon Theatre, Massey Hall, Elgin/Winter Garden Theatre, The Panasonic Theatre, and other local area attractions. Many downtown corporate and government offices, colleges and universities, are within walking distance. The Hotel is also central to downtown Toronto hospitals, with St. Michael's Hospital located across the street. ... more   less 
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Also Known As:
Bond Place Hotel Toronto
Hotel Bond Place
Bond Place Toronto

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