We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Practically perfect in every way”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Cambridge Suites Toronto
Ranked #37 of 132 Hotels in Toronto
Certificate of Excellence
Cleveland, Ohio
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Practically perfect in every way”
5 of 5 bubbles Reviewed 17 February 2014 via mobile

We just returned from a really nice stay here! Rooms are nicely appointed--a sleeper double in one room and a comfortable queen in the other. A shared bathroom with access from both rooms. Both rooms have big flat screens and there is a fridge along with a microwave built in to the counter space in the room. Bedroom is small but fine. Shower is fantastic. Nice verbena bath stuff too! We had a really excellent dinner in the restaurant Portico downstairs--they have a kids menu. Not cheap but yummy and great cocktails. Husband ate breakfast there but kids and I went across the street to the Sunset cafe which was a great breakfast spot and clearly popular! Easy access to subway. Everyone on staff was really nice and accommodating. Parking is steep but you do have in/out privileges and can access car at any time. Always cabs available.
Also used gym which is on the top floor and has a great view with a few machines. Sauna and whirlpool though we did not use these.
The only complaint is that the walls are thin-- at least in our room and this made for some pretty interesting voyeurism through audio. Suffice it to say it got annoying after awhile but we managed. Next time I think I would feel comfortable asking for a new room.
All in all I highly recommend!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bellamyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 18 February 2014
Hi Bellamyp, I'm thrilled that you & your family enjoyed your hotel stay. I apologize for the extra audio entertainment provided by our exuberant guests! We are here to ensure that all our guests have a memorable hotel stay so don't be shy to let us know when we can help. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,749 reviews from our community

Traveller rating
    898
    621
    147
    40
    43
See reviews for
416
557
104
373
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ottawa, Canada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

Good sized room. Suites make it easier if you have a baby or child so everyone has enough space. We have stayed here twice in the last year, and both times have not been disappointed. Parking is reasonable.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marc_natalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 13 February 2014
Hello marc_natalie, your loyalty is appreciated. Thanks so much for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madoc, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 February 2014

My husband and I travel frequently to Toronto to attend a variety of functions. I would like to commend Cambridge Suites on the excellent service we always receive. The front desk staff are not only friendly but always helpful when needing info regarding happenings in the city. The suites are clean and well-laid out and the beds are extremely comfortable. We always enjoy the impeccable service, whether it be from room service or dining in the restaurant. The food is always delicious and I am partial to the Pad Thai on the room service menu which, in my opinion, is the best in the city. We also love to stay here because of the location right in the heart of the city. It's a convenient walk to short cab ride to most downtown attractions.
I highly recommend this hotel to anyone wanting a relaxed, comfortable stay in the city. My daughters and I will be staying at the Cambridge in a few weeks to attend a concert in Toronto and I am not sure if I am looking forward more to the concert or to the Pad Thai!
Bob and Nancy N.

Room Tip: All the suites are great but the higher floors have really impressive views of the city!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NancyandBobN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 13 February 2014
Hello NancyandBobN, sincere thanks for sharing your hotel experience. I absolutely agree that the Pad Thai is delicious! We look forward to welcoming you and your daughters again soon. I'm certain the concert will be fantastic too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarnia, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 7 February 2014

Cambridge suites is a nice hotel, the rooms are clean and our stay was great right up until we looked at out credit card bill.

We cleaned our room before we left and made sure everything was in place thank god we take pictures of our hotel rooms before we leave. We were charged for eating the treat from the mini bar and taking red wine when my spouse, child and I don't even drink and we didn't touch a thing in that room except the show, slept in our bed and then left the next day. The only other person in our room was house keeping and magically we were charged for eating treats and booze we didn't touch. BE WARE OF THE HOUSE KEEPING STAFF HERE UNTLES THE HOTEL DOES THIS KIND OF THING TO MANY OTHERS TRYING TO SCAM MONEY.

Room Tip: I would over all stay away form this hotel unless you want fake room charges add to your credit card...
See more room tips
  • Stayed February 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mattNchristine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 10 February 2014
Hello mattNchristine s, I apologize if we charged your account in error. Did you contact the hotel directly that was immediately corrected? This charge was reversed from your credit card on February 9, 2014. Please let me know if this was the correct account and amount that I reviewed. If not, please contact me at etanaskovic@cambridgesuitestoronto.com. Thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 7 February 2014

I am getting married in a few weeks and contacted the Cambridge Suites a few months ago to coordinate rates etc. for my guests. We set it up so my guests would call in with the party name and I was given a general rate for the night of my wedding. After speaking to my fiancé, and at his urging, I called Cambridge Suites back to ask if they offered a government rate. I was informed that they do and was provided with that rate. I was told that if my guests requested this rate it would be available but government ID would have to be presented at check in.

Well last week two guests contact me to let me know the hotel is not honouring government rates because of a special event that is in town.

I call Cambridge Suites and speak to Elizabeth, head of reservations, as Ann is away. I am told that government rates could not have been offered for this day because of the special event taking place. She goes on to say that Ann has no notes to this effect but she will discuss it with her upon her return.

Today Ann calls me and argues that government rates had not been negotiated when we spoke. I explained that was not the problem but she persisted. Then I was told that government rates have black out dates and my wedding happens to fall on one....funny that no where on their site does it advise of black out dates. Then she flat out tells me that she didn't tell me government rates would apply. So what...I'm lying? I must have pulled the rate amount out of the air!!! She continues to inform me she has detailed notes that do not include any such information (re: government rate). When I informed her that I too has taken notes of our conversation, she suggested that they were not thorough!!!! Yet she only recalled 2 of our 3 conversations....hmm great notes! Very professional indeed!

It's unfortunate any of my guests booked with them. Who knows what rates they'll face once they actually check-in!

Customer service is everything! Therefore this hotel is worth nothing!

Room Tip: Find another hotel!
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Service
Helpful?
2 Thank sharmaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 10 February 2014
Hello sharmaka, thank you for your feedback. I fell short of your customer service expectation and I apologize for this. With sincere regards, we look forward to welcoming your wedding guests to our hotel in March 2014.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 January 2014

I just came back from a week in Toronto, and stayed here for the first time. I was greeted with friendly smiles and service that did not waiver throughout the week. I stayed in a suite on one of the top floors. I had a great view of the city. The bed was extremely comfortable, and I heard zero noise from the busy city below. Complimentary buffet "European-style" breakfast, which changed daily. Free wi-fi. And, what I really liked, was free complimentary gym passes at Good-Life (literally next door) for my entire stay. So, I was able to get a great night's sleep, generous breakfast and full workout using all the equipment of my gym back home. The hotel is located in the heart of the city and moving in any direction was very easy by foot or cab. I will absolutely stay here again, and look forward to future renovations, which I heard will be happening in the near future. This hotel has it all, and at a great price. Five stars.

Room Tip: I had a corner suite on the top floor. Gorgeous view.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Striker0813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 27 January 2014
Hello Striker0813, Thanks so much for taking the time to share your hotel experience from our friendly staff to our comfortable amenities and our convenient, central downtown location. I'm pleased to tell you that yes, renovations are being finalized for 2014! I will post this information on TripAdvisor as soon as I have the appropriate details. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

We did quite a bit f research and ended up at the Cambridge Suites. Being from out of town you're never sure what you're going to get. We were pleasantly surprised. Our room was a Cityscape suite and very spacious - separate bedroom, living and bathroom areas. While not ultra modern certainly spacious and the bed was very comfortable.
The staff were very personable, especially the barman at the Portico restaurant. Can highly recommend this hotel, comfy stay, close to shopping ( we were there when it was very cold and you only have to walk across the driveway to enter the PATH which is the underground shopping tunnels for out of towners) and about 100 m from a fabulous restaurant called Richmond Station.
We didn't use the spa/ gym area but it looked good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Swanway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth T, Manager at Cambridge Suites Toronto, responded to this review, 24 January 2014
Thanks Swanway for your kind words regarding your hotel stay. It certainly is handy to have access to the underground PATH during the cold, winter days! Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
Downtown West
Residence Inn Toronto Downtown/Entertainment District
Downtown
DoubleTree by Hilton Hotel Toronto Downtown
Downtown
Grand Hotel Toronto
Grand Hotel Toronto
#22 of 132 in Toronto
4.5 of 5 bubbles 1,856 reviews
Show Prices
Show Prices
Show Prices
Downtown
Toronto Marriott Downtown Eaton Centre Hotel
Downtown
Pantages Hotel Toronto Centre
Downtown West
Hotel Victoria
Hotel Victoria
#39 of 132 in Toronto
4.0 of 5 bubbles 1,002 reviews
Show Prices
Show Prices
Show Prices

Been to Cambridge Suites Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cambridge Suites Toronto

Property: Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Toronto
#23 Romantic Hotel in Toronto
#26 Business Hotel in Toronto
#26 Luxury Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 230
Official Description (provided by the hotel):
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Traveltool, S.L.U., TripOnline SA, Evoline ltd and HotelQuickly so you can book your Cambridge Suites Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cambridge Hotel Toronto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing