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“Nice and clean”

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Holiday Inn Toronto Yorkdale
Ranked #22 of 137 Hotels in Toronto
GreenLeadersSilver level
Reviewed 4 December 2013

This is a very nice clean hotel. The staff were nice and also very helpful. The room was fine. There are 2 main complaints: 1) Noise on the pool side of the hotel. The volume from the indoor pool echoed badly into our room during our stay. It was extremely noisy. The noise did settle down after the pool hours ended. 2) Paying for parking. I hate paying for parking anywhere. I understand it in the downtown core of the city but out by the freeway (401) it is a extra grab. I would rather they just charge $10 extra dollars for the room than charge that price for parking.

Room Tip: Stay away from the pool side.
  • Stayed: December 2013, travelled with family
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Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 16 December 2013

Thank you for taking the to post your comment, All full service hotels in our market, charge for parking, and I’m happy to say that are is the lowest. We do hope you give us another chance to make your stay memorable, please contact us prior to your next reservation, we are happy to block a room not facing the pool, we hope to see you soon.


Armand Abitbol
General Manager

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Reviews (908)
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690 - 696 of 909 reviews

Reviewed 25 November 2013

Very handy to the Yorkdale Mall. My wife and I walked over which was much easier than driving. The entrance to the Hotel parking lot is a bit confusing as you drive through the neighbouring car lot but it was reasonbly well marked. Check in went very smoothly. We were given a room on the fifth floor with a small balcony overlooking the Atrium/Pool/Gym/Snack Bar & Restaurant. Very nice. My one complaint was the noise coming from the pool area which went on well after the posted pool hours and even before 7AM the next morning. Fun to see families enjoying the pool but not after 11PM and before 7AM. The room was very clean with a comfortable bed. Free wifi is always appreciated. Nice breakfast buffet and very pleasant and professional staff throughout the Hotel. Will definitely stay here next time we visit Yorkdale Mall which is spectacular after it's recent makeover.

Room Tip: Ask about pool hours if you are on that side of the building.
  • Stayed: November 2013, travelled as a couple
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1  Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 2 December 2013

Thank you for taking the time to post your review and for your great feedback. I am glad to know that you were delighted with our guestrooms and pleased with our location., Thank you for staying with us and we wish you and your family a very happy and safe holidays.


Armand Abitbol
General Manager

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Reviewed 20 November 2013

My family booked this Holiday In because it was conveniently located just off Highway 401 and close to the Funeral Home & Church where the funeral service for our aunt was taking place. The HI Front Desk , made us feel welcome and right at home offering Condolences on our recent :Loss. They also upgraded us to the :Non-smoking, Premium Club " floor along with a newspaper and snack packs after our 5 hour journey.
A hearty , nourishing buffet breakfast in the hotel's Monterey Restaurant ( with Egg-Station prepared omelettes/fried/scrambled eggs etc.) and a variety of hot/cold cereals/breads/rolls/muffins, meats & fish , juices, cut fruits, yogurts and plenty of hot coffee strengthened us for the long, sad day ahead. Our empathic waitress wished us condolences and, offered a Priority Club 10% discount for our CA$20 breakfast.
All in all a very pleasant Holiday Inn experience under rather unhappy circumstances...

Room Tip: Request a WEST WING Room as elevators are close to Swimming pool/Spa & side doors to parking lot...
  • Stayed: November 2013, travelled with family
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Thank FirstResponder42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 2 December 2013

Thank you for sharing your wonderful comments, we are happy to hear that you enjoyed your stay, our staff and the breakfast buffet, we are truly sorry for your loss and our heats and prayers go out to you and your family.


Armand Abitbol
General Manager

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Reviewed 19 November 2013

On first glance, Holiday Inn Yorkdale looked unimpressive from Bridgeland & Dufferin St. The main drive-in entrance is right through a Honda dealer or Tire service lot. Then, the cafe and lounge are almost invisible from the small lobby. Although the meeting spaces looked somewhat outdated, the service was good and the pool and lounge areas were bright and open. The rooms are okay, and it's worth booking if you request a fourth or fifth floor room overlooking the cafe or saltwater pool. Shuttle service regularly takes guests across the street to Yorkdale mall (5th largest centre in Canada) and subway station, which is a brief train ride South to Royal Ontario Museum (Museum subway station) or to Art Gallery of Ontario (West on Dundas from St. Patrick's subway station). If driving, the hotel is located conveniently at the corner of Bridgeland-Yorkdale Rd., which connects just South of the mall on Yorkdale to Allen Rd. S. toward downtown via Eglinton East, or from Yorkdale to 401 East & West (400) highways with an adjacent path to Allen Rd. N. (toward York region's Vaughan through uptown/ North York). It's not 'happening' like Yonge St., but more restaurants and cheap outlet shops can be found some blocks South on Dufferin at Orfus Rd. This is a shopping paradise, and Yorkdale is a hub to everything 'Toronto' along highways 401 and 400 North. The location almost can't be beat.

  • Stayed: November 2013
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Thank AnLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 2 December 2013

Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed the location of our property. We look forward welcoming you back upon your next trip to Toronto.


Armand Abitbol
General Manager

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Reviewed 12 November 2013

While the hotel was fine, clean, well kept, etc., The Parking lot is weird, you have to pull in to the dealership next to the hotel then pass into the hotel parking lot.

The hotel restaurant was something to be desired. The girl Nancy, was something other than a savant. I ordered three appetizers. A half California roll. (Had a coupon at check-in) Some bruschetta and a Mediterranean Soup (to die for) Only Nancy brought the one at time and made me wait 5- 10 minutes between each appetizer. Even ordering a beer was a 10 minute ordeal. Now I know being American WE can be impatient. But there were only 4 other people in the whole restaurant eating. Besides the bar keep and the two other waitress.

If Nancy and the cooks could have step up their game the hotel would be a 4 or 5 star. But thanks to slow poke Nancy I ate at the Mall across the street. If you have business downtown, it would be better to stay there. If you have business in Yorkdale. Stay here and try the restaurant. Maybe you will have better luck. The food was good. If not the Yorkdale mall has a ton of tasty venues.

  • Stayed: October 2013, travelled on business
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Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 22 November 2013

Thank you for bringing your experience to our attention. I apologize for the service you received in the restaurant. Your comments are important to us to ensure we are constantly focused on improving our service and we hope we can demonstrate to you our commitment to value and service. Again, thank you for your valuable feedback. If your travel brings you to the area in the future, we hope you give us another chance.

Armand Abitbol
General Manager

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Reviewed 9 November 2013

Have been using this hotel for the many years, once or twice a year for short business trips. Convenient shuttle service to Downsview run by friendly staff. Walking distance to the Yorkdale mall. The hotel has two towers, the East Tower is getting tired , don't like the rooms facing the inside of the hotel. Internet this time was ok although had to keep logging in frequently. Good breakfast and not bad restaurant food. Overall OK for business stay, if you get a good rate.

Stayed: October 2013, travelled on business
Thank Skaero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 22 November 2013

Thank you for taking the time to post your review, we appreciate your kind words, thank you for being such a loyal guest and we do hope to see you again on your next travels.

Armand Abitbol
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

You always seem to know when you're in a Holiday Inn hotel.
The location was convenient for a wedding we were going to.
The parking lot is very weird to get into. No real signs to direct you to the front of the hotel.
There are barriers so we just parked in the back. We didn't have much luggage so it wasn't a big deal.
No safes in the room. Safes available at the front desk and they look like they're 50yrs old.
The drink machine on our floor was extremely noisy (Luckily we were not near it).
The elevators take forever (I waited over 10min. one time).
The room is adequate. One sink (Not good for weddings/makeup).
The shower was funky to adjust the heat.
They had midget pillows on the bed. They do give you 4 pillows. 2 of which are rock hard.
I never saw such small pillows on a hotel bed.
The heater was roasting set at 22 (71.6).
No closed cupboard so everything is out in the open.
The hallways feel old.
The hotel is clean and the front desk staff are helpful and pleasant.
Don't expect any offers to help with luggage.
The challenge here is that at the special event rate of $129.00 this hotel is overpriced.
So the regular rate would be way too high.
It's Holiday Inn to the max.
It is right across from the Yorkdale Mall which is probably the best mall in Toronto.
If you need to be downtown there are much better options.

Room Tip: Make sure you're not near elevators or drink machines. This is an older hotel. It really matters...
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank wasntme58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this reviewResponded 22 November 2013

Thank you for taking the time to post your experiences at our hotel. We appreciate your valuable feedback and hope that you will give us an opportunity to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Toronto Yorkdale

Address: 3450 Dufferin St, Toronto, Ontario M6A 2V1, Canada
Phone Number:
Region: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Toronto
#13 Spa Hotel in Toronto
Price Range: £125 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto Yorkdale 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Experience this newly renovated Toronto hotel ranked amongst the TOP 10 Holiday Inn Hotels in North America. The Holiday Inn Toronto Yorkdale is centrally located across from Yorkdale shopping centre (Toronto's best mall) at Dufferin St. and Hwy 401. With over 250 stores, restaurants and services including subway access and GO BUS shuttle to the airport, we are the ideal location for your trip to Toronto. ... more   less 
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Also Known As:
Holiday Inn Yorkdale Hotel Toronto
Yorkdale Holiday Inn
Holiday Inn North York
North York Holiday Inn

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