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“Great experince”

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The Omni King Edward Hotel
Ranked #11 of 135 Hotels in Toronto
Certificate of Excellence
Reviewed 30 January 2014

Beautiful hotel. My room was newly renovated and very lovely. Bed was extremely comfortable and the room was a good size. It was very quiet and the heating system was very accurate liked the fact that there was not a fan running all night which I have experienced in many hotels. Servers were extremly friendly and happy.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Monica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,704 - 2,710 of 3,813 reviews

Reviewed 30 January 2014

A terrible experience that is well below the Onmi standard. Stained furniture, room smelled of moisture, heat system was extremely loud and cycled off and on every 30 mins. all night. Worst night of sleep I've ever had in a hotel. Front desk staff were very apologetic, but unable to do anything about it. Service Manager sent me an email later in the day with nothing but excuses.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Denis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

I would recommend to colleagues on business and friends for romantic getaways. Staff is friendly and the fitness centre is above average of most hotels. I highly recommend going to St. Lawrence Market, a short walk away, for breakfast.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 30 January 2014

I had read a number of complimentary reviews but did notice that there were some negative reviews regarding unrenovated rooms so I made certain that I asked for a renovated room and it was exceptional.

  • Stayed: January 2014, travelled on business
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    • Rooms
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Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

The hotel was beautiful and old world but the rooms were old and needed to be renovated badly. The staff was very welcoming and friendly. The food had good flavor but it was all cold. Had four meals at our conference and all the meat was not hot. Cold steak is not my idea of good food.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Deb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this reviewResponded 11 February 2014

Dear Deb M,

While it is good to know that you appreciated the old world style and atmosphere of the hotel, we regret that your room was a disappointment. The hotel is in the process of renovating its guest rooms, updating the furnishings and giving the rooms a new look. I hope you come back to experience the newly renovated rooms. Your comments about the food was shared for review with our team. Thank you for your feedback and the opportunity to be of service.

Jeff Waters
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Loved the hotel, its ambiance and charm. Great location close to shopping and good restaurants. All staff members were fantastic, especially Emily at front desk - very warm and welcoming and helpful. Great attention to every detail by staff to make our stay a great one. Upon mentioning we were celebrating my daughter's 21st birthday we got a free upgrade to a gorgeous suite. Also Emily thoughtfully sent up a plate of chocolate-covered strawberries that were delicious and very much appreciated. The room was beautiful and the bed very comfortable. We enjoyed the separate entertainment/sitting room as well as the free coffee and tea in the morning. My daughter had a facial at the spa and it was really good although a bit expensive. Parking is a bit steep at $40 for an overnight stay. However, we were able to leave our car in the parking lot until 6pm the next day, which helped. The only issue was the very noisy ventilation system that kept us up all night. When checking out we were told that the hotel was being renovated and that the ventilation system would be overhauled by the fall.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Dawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

clean and incredible service the spa is amazing and incredible service , the restaurant was fast and good service . Front desk nice and try everything to help you . hotel is clean and very big room I recommend this hotel

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Gilbert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Omni King Edward Hotel

Address: 37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward)
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Toronto
#6 Family Hotel in Toronto
#7 Romantic Hotel in Toronto
#8 Business Hotel in Toronto
#10 Luxury Hotel in Toronto
Price Range: £128 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Omni King Edward Hotel 4.5*
Number of rooms: 301
Official Description (provided by the hotel):
Sixteen-story Edwardian hotel dating from 1903. ... more   less 
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Also Known As:
Le Meridien King Edward Hotel Toronto
Meridien King Edward
King Edward Hotel Toronto
Toronto Le Royal Meridien King Edward
Le Meridien Toronto
Toronto Le Meridien
Le Royal Meridien King Edward

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