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“Nice Stay” 4 of 5 bubbles
Review of The Omni King Edward Hotel

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The Omni King Edward Hotel
Ranked #8 of 132 Hotels in Toronto
Certificate of Excellence
Calgary, Canada
Level Contributor
2 reviews
“Nice Stay”
4 of 5 bubbles Reviewed 9 June 2014

I was in Toronto on business but managed to take a bit of time to enjoy the city. The front door staff was especially helpful with directions etc. I love staying at historic hotels and the King Eddy was great. Beautiful lobby and ballroom. The food was also good.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank LisaMacAttack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,117 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 June 2014

Lovely hotel to stay at in Toronto. Walking distance to everything downtown. Around the corner from St Lawrence market. Great restaurants nearby. Minutes from the Eaton Centre. Comfortable room. Nice staff.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank 512janiceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newfoundland
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

The entrance and main lobby of the King Edward is its best feature. Loved the period decor, soaring ceiling height, high tea area and eloquent furnishings. The front desk reception was excellent as was the concierge. I feel I had no choice rating this hotel as a three star as the room was very tired-looking with dated furnishings, worn carpet, old-fashioned wallpaper and artwork in need of replacement. The space itself was large, I did appreciate having a safe and the bathroom was the nicest part. However, in this technological age I was appalled that I was expected to pay for wifi service! It was free in the main lobby but not in-room. Not much point in trying to sell your product as luxury when the facade is hiding the true quality. The location was quite good but I would only consider staying here again if I got a killer deal.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank quietbeachgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, 16 June 2014
Dear quietbeachgirl,

Thank you for taking the time to provide a review on your recent stay. I am delighted to know that overall you had a pleasant stay and that service was excellent from both the front desk and the concierge. I am also pleased to advise that in an effort to upgrade and serve our guests better, the guest rooms are currently undergoing renovation in phases. We look forward to showcasing more newly renovated rooms in the upcoming months. Your comment about the availability of free wifi will be further reviewed for consideration in the future.

We appreciate your feedback and thank you for choosing to stay at the Omni king Edward.

Jeff Waters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 8 June 2014

The front desk changed our room when we complained about the cleanliness and that it wasn't what we expected for the price. They immediately changed it with no issues and gave us a complimentary platter of fruit as an apology.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
1 review
5 of 5 bubbles Reviewed 6 June 2014

Hotel was beautiful and the staff were amazing and very polite. Highly recommend this hotel to any friends or family looking for a night out in the city. The location is great and the Valet service is fast and staff is friendly.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Amanda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fonthill, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

When booking ensure you are recieving a updated room, otherwise you will have a room that looks nothing like the pictures described on the website. My room was outdated and worn and the carpets were stained.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, 16 June 2014
Dear Laura M,

Thank you for taking the time to review your experience. Please accept my apologies for not meeting your room expectations. We have commenced the renovation of guest rooms on two floors as part of a broader plan to renovate the entire hotel. I hope you return to experience our newly renovated rooms.

Jeff Waters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 June 2014

I stayed 5 nights at this hotel and it was a very good experience.It is well located and the staff's attention was excellent. We intend to come back next year,hoping that at that time we will be assigned a renovated room.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Hector R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Omni King Edward Hotel

Property: The Omni King Edward Hotel
Address: 37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward)
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Toronto
#7 Romantic Hotel in Toronto
#7 Luxury Hotel in Toronto
#7 Family Hotel in Toronto
#8 Business Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Omni King Edward Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Sixteen-story Edwardian Hotel dating from 1903. ... more   less 
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Also Known As:
Le Meridien King Edward Hotel Toronto
Meridien King Edward
King Edward Hotel Toronto
Toronto Le Royal Meridien King Edward
Le Meridien Toronto
Toronto Le Meridien
Le Royal Meridien King Edward

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