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“Great location, great facilities”

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The Omni King Edward Hotel
Ranked #8 of 132 Hotels in Toronto
Certificate of Excellence
Irvine, California
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great location, great facilities”
5 of 5 bubbles Reviewed 12 July 2014

If you are in town for business, the hotel is well located, and you can walk to most downtown locations. Rooms are well-appointed, large, clean and the staff is helpful. Nice exercise facility for a hotel. If you are an Omni member, wifi is free.

  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ITArsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,191 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
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English first
Owen Sound, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 11 July 2014 via mobile

Hadn't stayed at the King Edward for 6 years and found it still to be a very nice hotel. Staff were friendly and helpful. Room was nice, clean and very comfortable. Good nights sleep. Breakfast was the only meal we had and it was good. Nice fresh fruit, muffin and yogurt. I thought the Valet parking at $45 per day was a little over the top and I was surprised that the WiFi was also available at a cost. All in all we had a good stay and we were very pleased that our request for a late check out was granted immediately.

Stayed July 2014, travelled on business
Helpful?
Thank DonJ532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Spent one evening at the Omni King Edward, in a suite, and the experience was fantastic. The hotel has ‘old world’ charm, and is convenient relative to it’s location (although access to unloading of luggage can be compromised due to road traffic in the front of the hotel). We were greeted by the Concierge upon parking in front of the building, and were offered help with our overnight bags – not necessary, so Valet took care of the vehicle (which is very convenient, but on the expensive side). Once into the lobby, we were greeted enthusiastically by the staff at the front desk, and were quickly provided all the information necessary for both what the hotel had to offer, and the cards to our room.

The room we had booked, was a one bedroom suite, and it was perfect. An overabundance of room, well appointed, and very comfortable. Given that this hotel is located right downtown, there was an anticipation of some noise from outside, but this was not the case….there was no noticeable noise from either outside of the hotel, nor from within…..which led to a great nights rest on a very comfortable king sized bed.

While we only spent the night, we did have the chance to try out the bar (after an excursion around downtown), and, again, were treated to a level of service that you would expect to find in a hotel of this quality. It truly was a great experience – one that I would not hesitate to repeat when the opportunity presents itself.

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank FreeRose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 July 2014 via mobile

A brunch & wedding spot masquerading as a luxury hotel. Guests are second rate citizens; try getting the attention of the concierge or for that matter, the bartender. ( For the record, back of the house staff - maintenance and housekeeping - are far friendlier and more attentive.) Best thing to be said about this hotel is the location. For the price, if you are going to spend this much, pick a different hotel.

Helpful?
1 Thank Kiku2009
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, 11 July 2014
Dear Kiku2009,

Thank you for your review. I sincerely regret your experience and I am very sorry to hear about your perception of the service rendered during your stay. Guest satisfaction is our priority and it is a matter of concern when we let our guests down. I will follow up with the appropriate members of my team to address any service gaps and hope that we are given another opportunity to be service to you once again and provide you with an experience more typical of the Omni King Edward. It is at least nice to know that you found the back of the house staff friendly and more attentive. Thank you for choosing to stay with us.

Jeff Waters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Chennai (Madras), India
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

First things first... the ambience and the noise level of this hotel, considering it was almost at the heart of a downtown, was excellent!

The room we stayed was clean, had fresh linens. The king bed was comfortable but the sofa cum bed/roll over bed was not as much as we had expected. But thats probably the case in almost every other hotel too.

We decided to try out the breakfast buffet, which was not part of our package, and were quite happy with the hot and cold choices.

Overall, we loved the ambience of this hotel, which was simple yet a bit majestic and was definitely the price we paid!

  • Stayed August 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Raajz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeport, United States
2 reviews
5 of 5 bubbles Reviewed 6 July 2014

Exceptional service, great fitness center equipment.My sister had an issue with neighbors making noise one evening. She believes it took no less than 5 minutes to have the issue addressed and her room location moved. Kudos for such a response! Other minor issues were also addressed professionally and quickly. Every staff member was courteous. The hotel was quiet and clean.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chapel Hill, North Carolina
Level Contributor
120 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

We stayed for 5 days at "The King Eddy" as the locals call it. This historic hotel has underwent (almost complete) a major renovation. The rooms are modern, sleek and very spacious.
We stayed in a crown suite, and it was more like a small apartment at 800 sq feet.
I recommend taking your own beer,wine, spirits with you as having a 9oz pour of wine will cost you $27 delivered to your room. We also didn't request a refrigerator so we had several ice buckets going keeping our items cool.
The concierge, Vanessa, was extremely helpful as were the doorman Oscar and Scott. All other employees we came into contact with her very friendly, smiling faces and willing to help. We couldn't have had any better service at any other hotel.
My husband and I enjoyed the spa with massages. I highly recommend taking time for this as well.
We really enjoyed our stay here and the late night food we ordered was very good.
We would definitely stay here again.

Room Tip: A crown suite and on the end of a hall. We heard no noise.....ever!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Omni King Edward Hotel

Property: The Omni King Edward Hotel
Address: 37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward)
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Toronto
#7 Family Hotel in Toronto
#7 Romantic Hotel in Toronto
#7 Luxury Hotel in Toronto
#8 Business Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Omni King Edward Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
Sixteen-story Edwardian Hotel dating from 1903. ... more   less 
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Also Known As:
Le Meridien King Edward Hotel Toronto
Meridien King Edward
King Edward Hotel Toronto
Toronto Le Royal Meridien King Edward
Le Meridien Toronto
Toronto Le Meridien
Le Royal Meridien King Edward

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