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“Fantastic for the price..”

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Novotel Toronto Centre
Ranked #44 of 133 Hotels in Toronto
GreenLeadersGold level
1 review
“Fantastic for the price..”
Reviewed 25 October 2013 via mobile

We arrived late in the evening after our flight. We were not expecting a wholr lot as we had not paid that much for the 4 nights we were going to to stay. But we were very surprised, on arrival the man who checked us in was lovely and very helpful..we got to our room and we were also very surprised. It was spotlessly clean and very big!! Definitely would recommend this hotel for anyone travelling to Toronto and also looking for a perfection location just outside the city centre with lots of things to do around the corner..including Jack Astors for a few cocktails!! Of course a visit to St Lawrence Market and breakfast in Paddington cafe at the front of the market!!
Even check out was very easy at the hotel and the lady behind the desk offered to hold our bags for us until we were ready to go for our train!
Perfect hotel and perfect location!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Miami, Florida
Level Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 22 October 2013

I stayed here for just one night on a quick business trip to Toronto. I found the location to be great ; very close to all of the downtown buildings and near many options for dining. I cant say that anything in particular wowed me ... but I have no complaints at all. It was comfortable, I was checked in quickly, the rate was very reasonable and staff were friendly. If in downtown Toronto would definitely consider staying again at this property.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roombaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 22 October 2013

I stayed here for 2 nights since the bride had booked a block of rooms. The service staff is very friendly and accommodating however they are held back by their computer system. We dealt with the staff often and I wanted to throw the computer out the window, so I cannot imagine dealing with it on a day to day basis. The system makes everything tedious and it seems to hinder more than help.

The rooms are quite large and clean. The showers were hot and had great pressure. The location is excellent.

Cafe Nicole has some nice food. We also ate brunch here and it was delicious. They gave each table their own pot of coffee which was great. If you book online, you can often get the brunch included in the cost of the room.

Parking is standard price.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chertsey, United Kingdom
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 October 2013

This is a relatively new property and recommended to me by a Toronto resident. I booked two rooms and maybe I was lucky (compared to other reviews) but we had very spacious rooms. Very well designed; comfortable King Size bed, wardrobe with proper hooked hangers, desk, free WiFi with excellent signal and speed. Huge flat screen TV, chest of drawers but disappointingly no shelf (let alone wide shelf) to park and open a suitcase despite there being lots of space to have included one. So the only place to unpack was on the bed and then move the case to the floor.
The bathroom was well lit and well designed with plenty of space to spread the contents of a wash bag. Good shower.
Check-in was quick and courteous though maybe I was lucky not to arrive behind a tour bus full of passengers anxious to check in.
I had breakfast only in the restaurant. Although breakfast is essentially a self-service experience the waiting staff were very fast and efficient (for delivery of a pot of tea and the bill).
Overall a very good hotel indeed. Brilliant value for money and better than many other hotels I have stayed in that claim higher star ratings.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2013

Our objective was to stay close to the action. Novotel was exactly that. There was an Irish Pub, Scottish, Belgian, Dutch themed bars plus our very own Tilted Kilt, right outside the hotel. The St. Lawrence Market and the Distillery Area were close.

Great location to close to the Union station, downtown restaurants, attarctions (e.g. CN Tower, Hockey Hall of Fame) and markets. Staff was friendly, but I found the front desk staff a little cold, though helpful. The room was very comfortable, clean and spacious. Unlike many hotels, the WiFi atleast worked at a fair speed. Hotel parking like many downtown hotels was very expensive, though convenient if you chose not to use public transport.

Like other Europen chains, the breakfast was very good, but got a little boring by the third day.

Would love to stay there again, if travels take me to Toronto.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karunkrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solapur, India
Level Contributor
192 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 October 2013

Check in at 2 pm was a very tidious process for us. The reception counters are inadequate and we had to wait in a que for approx 25 minutes till our turn at the reception counter came. There are very few seating options near the reception for the guests.
The location of the hotel is excellent. The rooms are a bit small but are quite comfortable. The wifi password has to be renewed every 24 hrs, which is quite a cumbersome thing, especially if you are here for a long stay. The rooms are not quite soundproof and you can easily hear the noise in the opposite rooms and sometimes it may be too annoying. The beds are comfortable and the bathrooms are good.
The airconditioning is good. The nearby eating outlets are amazing.
Overall our 3 days stay here was okay but they need to improve a lot to keep up with the status of the Novotel Brand.

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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okashashank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 October 2013 via mobile

Great location to station, restaurants, down town area and markets. Staff friendly and helpful while room was very comfortable, clean and spacious. Would recommend the hotel and very happy to stay there next time in Toronto. Good wifi facilities in room plus computers available in foyer area. Appeared to be lively yet safe area to walk around at night.




Stayed September 2013, travelled as a couple
Helpful?
1 Thank Macca50Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Toronto Centre

Property: Novotel Toronto Centre
Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Official Description (provided by the hotel):
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
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Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

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