Stayed here for two nights then went off to do a bit of travelling and came back to stay another night before leaving. Staff very aloof, unfriendly and unhelpful but ignored this previously as the hotel was pretty central and suited my needs. On my last stay, I was told I was getting a "complimentary upgrade". It wasn't complimentary at all and when I informed them of the extortionate bill the staff denied even telling me this! They ignored all my emails regarding this too! Apart from this, the hotel is fairly central and the rooms are ok but very cold! Wouldn't ever stay here again, the staff are horrible!
- Official Description (provided by the hotel):
- Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Toronto Centre Hotel Toronto
- Accor Toronto Centre
- Toronto Novotel