We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“puppy loved it too”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Toronto Centre
Ranked #44 of 132 Hotels in Toronto
GreenLeadersGold level
Toronto
Level Contributor
189 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“puppy loved it too”
4 of 5 bubbles Reviewed 29 December 2013

During the ice storm we had to find a warm place to stay for several days. It is difficult to find hotels that accept dogs. Novotel's staff was very accommodating and understanding of the situation. The room was comfortable and very clean. Room service was quick and the food still hot on arrival. The location is perfect for accessing all the downtown sites and restaurants. We definitely recommend Novotel Centre to anyone visiting Toronto; although we hope we don't have to stay there again soon!

Room Tip: Back rooms facing the parking garage are quieter than the front ones which face on the bard across t...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,040 reviews from our community

Traveller rating
    491
    945
    398
    129
    77
See reviews for
448
663
142
389
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

We were hit by the 2013 Toronto ice storm and had no power at our home, so after 2 agonizing days in a frigid house we checked into the Novotel at the Esplanade which welcomed us including our dog(at no extra charge) and they even gave us a little bag with Doggie treats. Our room was clean, comfortable and well stocked, the bathroom was spotless, the staff was very helpful to all the local residents who were in need of warm accommodations. Although in great demand during this emergency, the hotel made it a point to keep its low season's rates. An excellent experience, definitely recommended.

Room Tip: The 3rd floor accommodates guests with pets, at no extra charge.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lions_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
355 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

We stayed for 2 nights, but not consecutive nights therefore had 2 different rooms. The first room was a little rundown, the toilet seat was loose and the bathroom sink was cracked and broken and should've been replaced. The room was on the 4th floor but looking out the window (at a carpark) we were only just above ground level?? The second room we stayed in (8th floor) again looked at a carpark and unit block but it was in a much better condition. On the positive side, the beds were very comfortable allowing for excellent sleep. The rooms were big and roomy, well lit, well heated and quiet. And it was free Wi-Fi! The hotel common areas were very appealing, the staff polite and efficient and the hotel located in a good area to access the waterfront, city centre and transport. Buffet breakfast was really good. Overall, the hotel served us well.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ForeverYoung50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 14 December 2013

We booked this room for a very good price from a third party.
I wonder if that is why we had the last room which is right in front of the bars and restaurants. Being a Saturday night, it was very noisy as we could hear the people talk even with the window closed. When they were all in the bar (there was a long line up) it was ok and we had no problem for the rest of the night.
We ordered burgers from the room service menu. The food and service were excellent.
The room was very nice and the personnel at the front desk were courteous.
It is well located downtown Toronto.
We parked in a public parking for $14 which was 2 minutes form the hotel.
I will definitely go to this hotel again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loubuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
Downtown West
Hotel Victoria
Hotel Victoria
#39 of 132 in Toronto
4.0 of 5 bubbles 1,002 reviews
Downtown West
The Strathcona Hotel
The Strathcona Hotel
#53 of 132 in Toronto
3.5 of 5 bubbles 1,529 reviews
Downtown
DoubleTree by Hilton Hotel Toronto Downtown
Show Prices
Show Prices
Show Prices
Downtown West
Radisson Admiral Toronto Harbourfront
Downtown
The Saint James Hotel, an Ascend Hotel Collection Member
Downtown
Bond Place Hotel
Bond Place Hotel
#55 of 132 in Toronto
3.5 of 5 bubbles 2,566 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Toronto Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Toronto Centre

Property: Novotel Toronto Centre
Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Official Description (provided by the hotel):
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Travel Republic (UK), Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Novotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing