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“Great position.”

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Novotel Toronto Centre
Ranked #46 of 137 Hotels in Toronto
GreenLeadersGold level
Glos UK
Level 6 Contributor
132 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Great position.”
Reviewed 20 July 2014

Very nice hotel, nice food in restaurant, excellent service. A walk from the front shoreline but apart from that great for most other places, market, restaurants and station.
The centre of Toronto is being dug up so road network chaotic, good idea not to have a car as station so handy and walkable with luggage.

Room Tip: We asked for high floor.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Enjoy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 22 July 2014
Thank you very much for the positive feedback! Our central location is indeed a wonderful feature of our property, and it is wonderful that you feel the same way. I hope you will stay with us again in the near future.
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2,143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (258)
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Kaithal, Haryana, India
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 July 2014

The hotel is centrally located in Toronto and has the location advantage. The rooms are good. Staff is courteous. Service quality is good, Cleanliness is admirable. In toto the hotel is value for money and is place to stay in.

Stayed July 2014, travelled with friends
Helpful?
Thank Rajivved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 22 July 2014
I appreciate your review, and am very glad to read that you enjoyed every aspect of your stay with us. Thank you very much!
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Manchester, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
Reviewed 17 July 2014

The hotel is in a fantastic location close enough to walk to most of the major attractions in Toronto. The rooms are of a good size with a good range of facilities including a "cooler" this would appear to be previously a mini bar but no longer stocked. There is an ice machine ands drinks machine near the lift on each floor.

The major issue we had we had with the hotel is the amount of noise that travelled into the rooms from the corridors. We were on the third floor and there appeared to be a significant and unusual gap at the bottom of the doors allowing significant noise to travel. There were 2 nights when we were significantly disturbed, this was reported to reception who attempted to deal with the situation.

There are a wide variety of bars and restaurants in the area some appearing to be part of chains others independent. All that we tried provided good food and friendly service. Overall a good hotel only marred by the noise coming from the corridors

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank philip b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 22 July 2014
Thank you for your feedback. The size of our guest rooms and our close proximity to Toronto’s offerings are wonderful features of our property, and I am happy that you feel the same way. I do apologize for the noise you experienced, as providing our guests with a quiet and pleasant stay is always one of our top goals. I hope our team members were able to rectify the situation quickly. I will follow up with them.
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Stratford, Canada
Level 6 Contributor
170 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 17 July 2014

Great location if you want to be downtown Toronto. very close to the CN Station so ground transportation is convenient. The hotel was quiet, the room clean and bed comfortable. The price was reasonable as well. My first time at this hotel and I would stay there again.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mertoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 22 July 2014
I am delighted to read that you enjoyed our central location, guest rooms, and value. Thank you very much for the review, and I hope you will come again soon.
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Level 6 Contributor
150 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 July 2014 via mobile

This was a nice hotel which is situated centrally. You get to CN tower and waterfront/harborfront within 10-15 min, also to the entertainment district and the business district. The stay was comfortable and room was clean and quite, not much of view though. We didn't have breakfast included but we tried out one morning, they have 2 set menus- one for full breakfast which costs 19 plus tax and service and the other for cold breakfast which costs 14 plus tax and service. We took the full and realized the standard was not that high and it's not worthy taking the breakfast there. It's better to go out and opposite the street there are quite some restaurant which serve breakfast.

Stayed July 2014
Helpful?
1 Thank yanzhang85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 17 July 2014
Thank you for taking time to write a review regarding your recent stay and our accommodations. We certainly value all guest feedback, and I will share your review with our team.
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Brisbane, Australia
Level 5 Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 July 2014

The hotel is in a great location with a reasonably short walk to the waterfront, Union Station, CN Tower and shopping in Yonge St. The room was a good size and the staff were very friendly. Its also located near a number of restaurants and bars which is useful as we found the price of a beer quite expensive in the hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 17 July 2014
Thank you for your kind words! We are delighted you had a pleasant stay here in Toronto, and found our guest rooms comfortable and our team friendly - two important factors when choosing a hotel.
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Bristol, United Kingdom
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 July 2014

Good location for the harbour front, CN Tower, and downtown Toronto. Helpful staff who suggested and arranged the Hop-on/Hop-off sightseeing tour bus which was a good way of seeing the city. Rooms good size and excellent free Wifi in all areas of the hotel. Good hot and cold buffet breakfast available but may be a little pricey.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, 17 July 2014
Thank you very much for your input. I am happy to read you enjoyed many aspects of your stay with us! I will pass your comments along to the team and we hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Toronto Centre

Property: Novotel Toronto Centre
Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Toronto
#34 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Official Description (provided by the hotel):
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
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Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

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