Had a one night stay here and what a disappointment. Most of my previous Park Hyatt/Grand Hyatt experiences were in Asia, so maybe I set the bar too high but still.
Asked the concierge to book us the free car service to a restaurant my gf picked for dinner. They drove us to the wrong place, we ended up having to pay more for the cab than if I had just gotten it at the hotel.
In addition, before leaving I asked the concierge where we should go before dinner to grab a drink. They simply said something along the lines of "oh there are tons of bars around the restaurant you are going to, you can just pick one when you get there"
I then asked for recommendations of lounges to go to after dinner. They said that I should go to "XYZ" district, again without picking a specific place.
Maybe I'm wrong here, but if I just want to know which districts have restaurants or bars I can just use google and do it myself. If they can't recommend a place, make reservations, what exactly is their job?
On another note the rooftop bar at this property is very cool. Great city views.
Rooms weren't all that special (for park hyatt standards) but the rates here are reasonable, so you can't expect too much I guess.
Anyway, this is an ok property, and other than the concierge I have no major complaints. I just became used to phenomenal service with the Park Hyatt brand, and this is definitely not the case here.
- Official Description (provided by the hotel):
- Park Hyatt Toronto is perfectly situated in the heart of Yorkville, surrounded by over 700 upscale shops, exclusive restaurants and unique galleries. Located just minutes to the financial and entertainment districts, this luxury hotel offers convenient access to the best of Toronto attractions, including the AGO, CN Tower and Casa Loma. Within minutes of your arrival, you will be embraced by warm, residential accommodations and luxury amenities. Unwind in our incomparable 10,000-square-foot Stillwater Spa. Delight in upscale shopping escapades or museums, or settle into any of our premier dining experiences, such as Annona Restaurant or Morton's, The Steakhouse. Then retreat to our legendary Rooftop Lounge with panoramic views of the city. With its state-of-the-art conveniences and personalized service, Park Hyatt Toronto is an ideal choice for both business and leisure travelers. Come discover why today. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Booking.com, TripOnline SA, Hyatt Hotels Corporation, Odigeo, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Park Hyatt Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Hyatt Toronto Hotel Toronto
- Hyatt Toronto
- Toronto Hyatt