We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Style & Class In the heart of Toronto”
Review of Park Hyatt Toronto

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Park Hyatt Toronto
Ranked #19 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed 8 October 2010

Aloha,
I must say that being in the hotel business, I have the opportunity to stay in many wonderful locations. The Park Hyatt was a step above. The service was wonderful at all times (valet, bell, concierge, front desk, F&B staff, housekeeping, etc.). Even though the hotel was a full occupancy the entire staff had a helpful smile and genuine interest in me as a guest.

The rooms were wonderful, comfortable, relaxing and yet able to get work done. The showers were great for a bigger/taller persson such as myself. The shoeshine is a very nice touch and needed while on the road.

Mahalo to all the wonderful staff at the Park Hyatt!!
John

  • Stayed: September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank johnwhitemaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,812)
Traveller rating
Traveller type
Time of year
Language

1,597 - 1,603 of 1,812 reviews

Reviewed 26 September 2010

This hotel is near a subway stop and what I am told is the nicest part of the city. I have been here for a couple of days now and one big plus is that the Royal Ontario Museum is right next door as is a great musical instrument store and a lot of nice restaurants. They have a bar at the top of the south tower that has a great view of the city. They have a free car service but I think it's only available in the evenings. There is a spa but no pool. The rooms are big...decent but not immaculate. My room hada a hold in the wall- it is between the size of a nickel and a quarter- not all the way through but I point it out in that the place could maybe use some touch ups. The food was really good for breakfast room service. Their orange juice is excellent- hand squeezed.

Wireless high speed internet is free here which is nice. Small gift shop. Good concierge service but they were overworked. The beds were ok but the mattresses a little firm for my liking- not quite as bad as Hilton though. Not sure what is up with hotels taking your sheets away. Except for the first night I have only had a comforter. Hilton seems to do this in Europe too and I am not sure why. Also they only left a breakfast room service door knob menu on the first night which is common at hotels it seems like.

Overall decent. Try to get a good deal... not the St. Regis but not bad either.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cartman1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2010

My girlfriend and I travel and stay in hotels a fair bit. We have sampled some great hotels and some pretty bad ones. The Hyatt Park hotel in Toronto surpassed our expectations. We arrived on Saturday afternoon for a 1 night stay. Our purpose in Toronto was a shopping trip to Yorkville. We pull up and are greeted by the very friendly valet who had our luggage out and carted towards the front desk before I knew what happened. My vehicle disappeared as we were ushered inside. The front desk clerk (cannot remember her name - wish I had! She was awesome), was polite and friendly. We were efficiently checked in and whisked into the elevator by the luggage handler who on our ride up to the 10th floor informed us of all the "going on's" in Toronto. Advising us on a number of restaurants and bars/clubs close by that might be of interest to us. Again, super friendly and none imposing what so ever. Our room was bright and clean. The view was exceptional. Minutes into our room the concierge calls and asks if we would like to make a reservation at a couple of choice restaurants we had been discussing with the bellhop. It being Saturday night and assuming that we would not be able to get in anywhere I took up his offer when he stated he would "take care of it". Within minutes we had a reservation. We were offered a ride to the restaurant in the Hotel car which was waiting for us right outside the main entrance. This is just an example of how the staff took care of us both Saturday and Sunday. We HIGHLY recommend this hotel and its incredible staff.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Johnny2X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

My travel companion and I arrived late at night, hoping to make the best out of an involuntary overnight stay in Toronto following a delayed transatlantic flight with missed connections and several rebookings on a complex itinerary. Looking forward to immersing ourselves in a pleasurable Park Hyatt experience, we were greeted rather brusquely at check-in. When presenting my GP Platinum card, the check-in clerk curtly lectured me that my details were already in their system and demanded to be handed my credit card instead (rather than politely asking for it) - not quite the expected status recognition!

Room was similarly sub-par. No evidence of Hyatt's "best available room within category booked"-policy for Platinum members: We were assigned a 2nd floor room with awful "views" (and sounds) of the adjacent ventilation shafts, despite my preference for high floors (which was also in their system). This is a large property and it was certainly not busy at the time of our stay; nor were we booked on some heavily discounted rate or indeed the lowest room category.

Our room was spotless and fairly large, which was a plus. Decor felt more nineties than timeless. Wall sockets were inconveniently located for laptop use. Closet door was broken, bathroom door did not lock. Water pressure was insufficient. I did enjoy the (non-complimentary) jar of chocolate-coated almonds.

We could (and should) have asked to be moved, but arriving tired late at night we did not bother; and in any case ought not to have been put in such a position in the first place.

Only by chance did we learn of the complimentary shuttle service, shortly before departure. When we tried to use it after check-out, we were told that it was not available at that time of day. Had we been informed about this at check-in, we might have been able to time our check-out differently, or otherwise make use of the shuttle during our stay.

It did feel like a potentially excellent hotel. Had we encountered a friendlier welcome and a different room, we would certainly have enjoyed our stay. Being treated as we were, we did not.

  • Stayed: March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

The hotel is at a good position beside the Bloor road restaurants. the rooms are small but adequate. The top covering peak bar that is highly suggested by other ones verified a bit frustrating, the outlook is not that large, furthermore stay inside as it can get breezy outside. I registered thru Expedia as a pre-paid exceptional, and I was not adept to get a acknowledgment from the Hotel to assertion VAT refund, that is not the hotel's obvious error but just hold that in mind.

  • Stayed: April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank SpainMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2010

this is a fab hotel. a few things. it is quite central. despite it's location in central Toronto, it is quiet. the hotel staff are lovely and if the weather is hospitable, the rooftop bar is lovely. There is also a lovely spa. The room is comfortable. Nothing amazing but really a good solid hotel. The other really lovely added touch is there is a hotel car that will take you within 5 kilometers of the hotel for free. It's underused, but a lovely touch. A definite pick if you are in Toronto.

  • Stayed: August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CavKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

Just returned from 2 nights at this hotel. Lobby is stuffy and uninviting. Front desk staff and all employees I encountered were very friendly. Had a room on the 12th floor in the north tower with 2 queen beds. Room was VERY clean and nice. Large size room with flat screen TV. View of Avenue Rd. and Bloor from window.

Likes: Dave Graves toiletries, large soaker tub and large bathroom, free wi-fi with strong connection, comfy enough bed, a few blocks from a Whole Foods Market

Dislikes: no coffee maker, ice bucket in room but no ice machines in hotel - must call room service & who wants to tip for ice?!?, can hear lots of street noise, hotel restaurant too expensive with limited menu, most of the surrounding area was high-end retail and I just wanted a place to get a bottle of water!, parking situation

Hotel site claims self-parking is $38 CAN. You have to park across the way on Cumberland St. at the Four Seasons - where the sign claims that the $38 fee is for overnight parking and that there is an additional daily max - which means it costs more than $38 to park there! Fortunately, there are 2 other garages on Cumberland. The 2nd one is cheaper - I parked there for a grand total of $63 CAN for a two night stay.

For cheap coffee, there is a Tim Horton's nearby on Bloor just a few blocks to the west. And the coffee at the Whole Foods Market isn't bad either.

Next time, I think I'll stay at the Yorkville Marriott on Bloor near Yonge St, because there were a lot of nice priced restaurants and some markets on Yonge. Plus a subway stop is right under that hotel.

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravellinMofo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
Downtown West
Fairmont Royal York
Fairmont Royal York
#21 of 137 in Toronto
3,545 reviews
Downtown
The Omni King Edward Hotel
Midtown
InterContinental Toronto Yorkville
Show Prices
Show Prices
Show Prices
Downtown West
Delta Hotels by Marriott Toronto
Midtown
The Hazelton Hotel
The Hazelton Hotel
#1 of 137 in Toronto
695 reviews
Midtown
Four Seasons Hotel Toronto
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Toronto

Address: 4 Avenue Rd, Toronto, Ontario M5R 2E8, Canada
Region: Canada > Ontario > Toronto > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#10 Spa Hotel in Toronto
#12 Family Hotel in Toronto
#14 Luxury Hotel in Toronto
#14 Business Hotel in Toronto
#15 Romantic Hotel in Toronto
Price Range: £155 - £459 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Park Hyatt Toronto 4.5*
Number of rooms: 291
Official Description (provided by the hotel):
Park Hyatt Toronto is perfectly situated in the heart of Yorkville, surrounded by over 700 upscale shops, exclusive restaurants and unique galleries. Located just minutes to the financial and entertainment districts, this luxury hotel offers convenient access to the best of Toronto attractions, including the AGO, CN Tower and Casa Loma. Within minutes of your arrival, you will be embraced by warm, residential accommodations and luxury amenities. Unwind in our incomparable 10,000-square-foot Stillwater Spa. Delight in upscale shopping escapades or museums, or settle into any of our premier dining experiences, such as Annona Restaurant or Morton's, The Steakhouse. Then retreat to our legendary Rooftop Lounge with panoramic views of the city. With its state-of-the-art conveniences and personalized service, Park Hyatt Toronto is an ideal choice for both business and leisure travelers. Come discover why today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, HotelsClick, Evoline ltd, Ebookers, Cancelon, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Park Hyatt Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Toronto Hotel Toronto
Hyatt Toronto
Toronto Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing