My husband and I got married last Saturday at Ward's Island, and booked the Westin Harbour Castle for the night of the wedding, as did all of our out-of-town guests. We chose this hotel primarily for the location, as the ferry docks are just a couple of steps away, and we wanted something nice.
We didn't book the wedding rate through the hotel, but we ended up getting a great deal through hotels.ca, and directed our guests to do the same. I would easily say that we would have been just as happy if we had paid the full price. The Westin really took care of all of us.
As most of our guests were coming in from out of town, we wanted to arrange a meeting spot and have a couple of drinks with them before the big day. My girls and I must have called like 10 bars to find out if they would do a private area for us, what the set up was, how much bottle service would be, etc. Nothing was working. Then I contacted the Westin directly, and talked to Erin Haid.
Erin was awesome. She basically listened to everything I needed, and put together a package for me. I was a bit skeptical about the bar area being in the lobby, but when we actually saw it, it was perfect. It was right by the doors, with signage directing "Cyr Wedding" guests to meet there, the bottle service was beautifully set up on it's own table, and we had a roped off area with lots of lounge-style seating, so it totally gave us a VIP feel.
When we checked in (which we were given an early check in with no problems at all), we were given an upgrade, a corner room with a beautiful lakeview. The guests were all able to find the ferry docks and get to the wedding without any problems at all.
**Break for my amazing wedding**
My HUSBAND(!!!) and I returned back to the hotel late at night after the wedding to find a lovely bottle of champagne and a plate of chocolate covered strawberries!! ERIN, was that you?? There was no card or anything and no one I knew said they had gifted us with this so presumably the hotel did. I swear, I did not pull any "this is my wedding!" B.S. with any of the staff; I didn't ask for anything!!
We ordered pizza (haha) off the late night menu, which was prompt and SO DELICIOUS.
The next morning, when we were saying bye to my NEW IN LAWS (!!!), a manager came by and congratulated us (again, I have no idea how they knew we just got married, but it seemed like all the staff knew?) and asked us about our stay, etc., and then asked if the kids wanted to make some paper flower bouquets at the craft station (no charge). They were ecstatic about that and it gave the adults an extra moment to say our goodbyes.
In short, this hotel provided an amazing experience for us and our out-of-town wedding guests. I don't write reviews regularly, only for excellent experiences.
- Official Description (provided by the hotel):
- Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Odigeo, Booking.com, TravelUp, Travelbag and Hotels.com so you can book your The Westin Harbour Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin Harbour Castle Hotel Toronto
- Westin Hotel Toronto
- Westin Toronto
- Westin Harbor Castle Hotel Toronto
- Toronto Westin
- Westin Harbour Castle Toronto