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“Always a good stay if you can get a room.”

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Toronto Marriott Downtown Eaton Centre Hotel
Ranked #28 of 136 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
London, Canada
Level Contributor
160 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Always a good stay if you can get a room.”
Reviewed 6 June 2014

The Eaton Centre Marriott is a business hotel with clean rooms and friendly staff.
Backing on to Trinity Square it is only a minute from the Eaton Centre and central to many downtown restaurants.
The staff are friendly, so friendly that my wife was in the room resting when they came to clean and was coughing. The cleaning staff went and got her a bottle of water and tissue for her cough.
Every chance I get I try and stay at this hotel but because it is so popular for business travelers you have to book early.

Room Tip: Ask for a higher floor room facing Trinity Square.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review, 7 June 2014
Thank you for your loyalty and kind words. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
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Terrace Bay, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 June 2014

This was our second stay at the Marriott, and we were not disappointed! The staff and service is top notch. The hotel rooms are great, and the beds are super comfortable! Nice and convenient location in downtown TO.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review, 7 June 2014
Thank you for taking the time to post your comments on Trip Advisor. We are so glad to hear you enjoyed a relaxing stay with your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, Canada
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 June 2014

I spent three nights here for a conference. Prior to arrival, I requested a room with a walk in shower. I received a very lovely room on the sixth floor with a huge shower with a seat and grip bars, very important to a senior with mobility issues. I found the hotel staff to be very pleasant and welcoming also. My only minor complaint was the food selection during the conference which turned out to be monotonous and barely warm at breakfast. A bonus to staying here is direct access to the Eaton Centre.

Room Tip: Room 622 has a view of Trinity Square, is close to the elevator but not noisy, king size bed and lar...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 27Nana27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 May 2014

Service was outstanding! They went out of their way to make you feel welcome. This hotel is right in the heart of downtown. I would definitely come back for the location and service. The pool was just average but did have a great view from the 18th floor. Overall a very nice stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pedrioa33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Stayed here in early May for our anniversary. The hotel staff was friendly, never too busy to greet us as we would come and go. Our check-in and out was quick and expedient. The concierge was very helpful with assisting us to get to local attractions. Our room was clean and our floor was very quiet. Right next to the mall. A bit of a walk to the Princess of Wales Theatre but it was a beautiful day so we enjoyed the walk. We had a great stay!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review, 7 June 2014
Thank you for spending your special anniversary with The Toronto Marriott Downtown Eaton Centre!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

Good place to stay in Toronto, CN. The hotel is located nearby everything. It's easy to access to anywhere in Toronto, CN. I will stay again if I ever visit there. taff were friendly, attentive and competent. The food in the restaurant was freshly prepared and extremely tasty.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yong P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review, 14 June 2014
Thank you for your nice comments. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterford, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014 via mobile

Stayed for 3 nights. Staff were friendly, attentive and competent. The food in the restaurant was freshly prepared and extremely tasty. We were very happy with out stay and will definitely be back. We highly recommend. Have stated in many city hotels. I would say it's likely the best. I love the location too. Near everything.

Stayed May 2014, travelled on business
Helpful?
2 Thank Melanie221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank S, Manager at Toronto Marriott Downtown Eaton Centre Hotel, responded to this review, 26 May 2014
Thank you for your kind words. I will be sure to pass along your compliments to our culinary team! If we can do anything to enhance your next stay with us please do not hesitate to let us know. Thank you for choosing Marriott!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Property: Toronto Marriott Downtown Eaton Centre Hotel
Address: 525 Bay St, Toronto, Ontario M5G 2L2, Canada
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Toronto
#20 Luxury Hotel in Toronto
#24 Family Hotel in Toronto
#31 Business Hotel in Toronto
#32 Romantic Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 461
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre Hotel! Our upscale downtown Toronto hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronoto Downtown hotels will find that Toronto Marriott Downtown Eaton Centre Hotel is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience. ... more   less 
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Also Known As:
Marriott Toronto
Toronto Marriott

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