I chose this hotel because it is my first visit to Toronto and I wanted stay somewhere central. In terms of location, then this hotel is great. It is right in the heart of downtown Toronto and next door to the major mall of Eaton Centre. So shops, and a great food court are right next door. It is also next to Dundas Square and there are many shops and eateries just a few steps away. The subway is also there, and so is the PATH (underground shopping tunnels).
So I really liked the hotel for its location.
However, the room is average, nothing fancy. They do not provide complimentary bottled water, but the room also did not have a minibar (I was very surprised!) nor a kettle to boil water. Perhaps Canadians drink straight from the tap, but as a foreign visitor, I wasn't so comfortable doing so. I do understand if they choose not to provide complimentary bottled water, but then they should at least provide a kettle or a minibar. When I enquired about the minibar, I was told that it is only available upon request. This is my first experience (and I travel quite frequently) at a good-class business hotel where there is no minibar.
The amenities are also limited - again, surprising for a good-class business hotel. No shower cap, no cotton buds, no bedroom slippers. (I can't recall if they provided bathrobes or not).
A strange thing happened when I checked in -- the room I was assigned to did not exist!! The bellboy and I walked up and down looking for the room, but there was no such room number. I asked the bellboy to call down to the Front Desk to check, and he was given a different room number. I asked the bellboy if he was 100% sure that was my room, as I didn't want anyone trying to enter my room while I'm was in it!
The staff at the hotel were very good. Good service, friendly, helpful.
- Official Description (provided by the hotel):
- Welcome to Toronto Marriott Downtown Eaton Centre Hotel! Our upscale downtown Toronto hotel offers spacious guest suites and hi-tech meeting rooms for the business traveller. With free Wi-Fi in our public areas and an array of family vacation packages available, plus more services and amenities to make your stay an enjoyable one, we are a top choice among all Toronto hotels. Travellers looking for Toronoto Downtown hotels will find that Toronto Marriott Downtown Eaton Centre Hotel is ideal. We sit near famous attractions in the downtown area, such as CN Tower, Eaton Centre, and the Hockey Hall of Fame. We offer stylish and feature-rich accommodations, including thoughtfully designed guest rooms with modern amenities. Whether you are staying in Toronto to work or play, you will find that our Toronto hotel provides everything you need for a pleasant and productive experience. ... more less
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- Also Known As:
- Marriott Toronto
- Toronto Marriott