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“Quiet Oasis in Toronto Core”
Review of Windsor Arms Hotel

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Windsor Arms Hotel
Ranked #38 of 136 Hotels in Toronto
Certificate of Excellence
Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quiet Oasis in Toronto Core”
Reviewed 4 June 2012

Excellent service from parking valet to breakfast service. The quietest hotel room ever.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Sudbury, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2012

I stayed at the Windsor Arms for a business trip recently and would highly recommend this hotel. Given the purpose of the trip, my suite was the perfect spot get some work done, in a relaxing, tastefully decorated atmosphere. Lots of thoughtful touches in the room, including an espresso maker and a butler pantry.

The size of the hotel means that service is personal. Staff are friendly, professional and knowledgeable. Service was excellent.

The overall 'vibe' is of a private club. Lots of discreet nooks and crannies, quiet atmosphere, but the decor gives a gentle nod to modern touches so that overall, it is elegant but comfortable.

Location was perfect. It is a quiet small street, but you are within blocks of yorkville and bloor street is right there. I arrived at my meeting in less than 5 minutes - prepared, well rested and relaxed.

  • Stayed April 2012, travelled on business
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Helpful?
6 Thank Nigel155016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2012

The Windsor Arms Hotel is the love-child of New world sophistication and old world coziness. I have never felt so comfortable when staying anywhere but my own home. The staff treated us like family, there is daily high tea - but not the stuffy dry affair one would expect. Everything is overly ingratiating, in relaxed environment that redefines professionalism. It seems every guest is treated like royalty, and the guests often are. Nothing is overlooked from the flowers in the entrance to the exquisite bedding (I am a stickler for sheets) in the guest’s chambers. The main restaurant is beyond words - producing the finest steak in the city - possibly the Country. Shockingly, the room service is equally as good! No detail is overlooked. This is an establishment that truly understands and redefines the hospitality industry. I am in Toronto at least 5 times / year and have stayed at all the "other" hotels. Let me assure you - nothing holds a candle to the Windsor Arms. My small slice of heaven -and Kudos to the staff... as with any establishment it is the people behind the scenes who ultimately ensure success. I only wish there was a Windsor Arms in every city. I would rather pick up salt with my eye-lashes than stay anywhere else.

I would also like to say that I have never felt inclined to do a review of any sort, until now.

Room Tip: Travelling is hard enough - just show up and let the people at the Windsor Arms do the rest.
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  • Stayed January 2012, travelled on business
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Helpful?
3 Thank Kokiri1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2012

Exquisite... fantastic... superb... sublime... and that was just the flourless chocolate cake! The custom-made wedding cake was just one of many personalized items and services which the Windsor Arms Hotel so graciously provided for our wedding reception there. Everyone there, especially Christina Xavier, made possible the impossible; and they were so good about everything. The Windsor Arms also has a great group of first-class service providers who can greatly facilitate all aspects of the wedding; they gave great recommendations on a minister (Gord Kushner) and photographer (Phillipa Croft) and took care of all the floral arrangements. The personalized and accommodative hotel service was unobtrusive yet paid close attention to detail. The butler service was great (my suit was hand-steamed) and many of the staff address you by name. The decor and layout of the hotel suites are spectacular, with ample, Victorian-style yet modern seating areas to lounge in, large marble bathrooms with whirpool tubs, and great ambience (the built-in ceiling speakers pipe in soothing classical music or the music of your choice). The Cream and Purple Tea Rooms were also fantastic, both for our occasion and for their afternoon High Tea. The food was excellent, with a pretty good complimentary breakfast buffet (although they do offer full a la carte breakfast) and attentive and engaging waiters. The hotel's location allowed for easy access to the prime shopping district of Yorkville. Overall, our wedding reception and stay at the Windsor Arms was a wonderful and memorable experience.

  • Stayed April 2012, travelled with family
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Helpful?
1 Thank HelmutGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
Reviewed 16 May 2012

the reception was exceptional pleasant
the room fits our needs, more than a regular hotel room

Room Tip: almost, can not be better
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank MatiaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2012

I recently just got back from London where I stayed at The Connaught Hotel in Mayfair. It is an old world charm with a mondern feel hotel - not to meantion in a wonderful location. It reinstated in my mind why I always stay at The Windsor Arms Hotel in Toronto. This property is of the highest example of old world charm meets mondern luxury and I highly recommend it for experience and world class staff, something very rare in todays world.

  • Stayed May 2012, travelled on business
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Helpful?
2 Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 May 2012

I recently spent 3 nights at the Windsor arms and would definitely recommend it. The hotel itself is small, which definitely contributes to the intimate and quiet atmosphere. However, our room was very spacious and well appointed. Their service was also top-notch, they managed to anticipate every one of my wife and I's needs.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bsugs8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Arms Hotel

Property: Windsor Arms Hotel
Address: 18 Saint Thomas St, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Toronto
#13 Romantic Hotel in Toronto
#17 Spa Hotel in Toronto
#20 Family Hotel in Toronto
#27 Luxury Hotel in Toronto
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
Official Description (provided by the hotel):
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

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