Here is my take on up-scale hotels in Canada........
When they first start off, they impress guests with nothing but the finest - from FRETTE Linen to Reynaud French China.
Once they build up a reputation, they go and look for cheap imitations, hoping guests will not notice that they have started to compromise on quality.
5 years back, I stayed at the Windsor Arms for the first time. My wife and I couldn't get over the fact that they had luxurious FRETTE bathrobes, towels, and bed sheets. Stepping out of the shower and wrapping yourself in the luxurious feel of a FRETTE bathrobe is an experience one simply cannot forget. Curling up in bed to sip your morning coffee with the feel of those smooth silky feel sheets is paradise.
But now look at the Windsor Arms - shame on them - where do they source their linen from??? Looks like it is made in some sweat shop in a back-water.
Please please please management - please listen to the feedback from your clients. The standard has gone down so much in the last year. I don't think that we would ever stay at the Windsor Arms again, till they raise their standard.
- Official Description (provided by the hotel):
- Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more less
- Reservation Options:
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- Also Known As:
- Windsor Arms Toronto
- Windsor Arms Hotel Toronto