We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel, Good Spot for Conference”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Toronto Airport Marriott Hotel
Ranked #54 of 138 Hotels in Toronto
Reviewed 17 November 2013

I stayed here one night for a conference. The hotel is a little worn in spots, but is pretty nice overall.
Front desk is friendly, extra charge for wifi. My room was on the 6th floor. It was a beautiful traditionally decorated room. (I took extra pictures and plan to redecorate my own bedroom similar - that's how much I liked it). The bed was comfortable. The room had a great work area, plenty of hook ups for computers and other electronics. I was given a king room, which was a nice bonus.
The conference facilities were good, the food was pretty average for a conference - not great, but certainly not bad.
I would probably stay here again.... if the price were right.

Stayed: November 2013, travelled on business
Thank freezing1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this reviewResponded 20 November 2013

Dear Freezing1,

Thank you for taking the time to let us know about your stay. We monitor guest feedback from all sources and take the feedback to heart.

Your comments about the friendly staff and the room decor are greatly appreciated. We also noted your comment about the food at the conference and we will strive to make improvements.

We do hope to see you again.

Kind Regards,

Jonathan Holliwell
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (747)
Traveller rating
Traveller type
Time of year
Language
  • More languages

458 - 464 of 748 reviews

Reviewed 16 October 2013

I have never done a review before, but having read the reviews on this site before staying at the Toronto Airport Marriott Hotel and then actually staying there, I promised myself (and fellow travelers) that I would take the time to give a quick review.

I stayed at this hotel with my girlfriend on Thursday, October 10, 2013. We arrived around 9:30 pm and the front desk staff was very friendly. For the most part the room was great (although my girlfriend found a hair on her pillow as soon as she got in). It was far away from the ice machine and amenities but other then that no complaints about the room.

I do have complaints about how expensive everything else is there. To park, it costs an extra $19.00. And this is just for basic parking in the parking garage, which is a bit of a process to get to. Also, the parking was not that full at all, but the still leave the first two levels sectioned off for valet parking (I assume this was for valet parking, I personally was never offered this option). Then, once you park you have to walk across a sketchy parking garage, at night, or go through a sketchy parking lot above the garage. Either way, I did not feel very safe and felt I had paid about $14.00 too much for parking.

The next morning I went to make myself a coffee and realized there was only one regular coffee and two decaf's. That was a bit annoying, but I decided to go to the lobby and get a coffee. Not only do they not offer complimentary coffee in lobby in the morning, but the only option available is Starbucks, which costs $3.90 for a small. That price really stung as the coffee was not that good.

Other complaints include, the window wouldn't open even a crack, which I prefer for sleeping and the internet is not free.

Conclusion: although this hotel is comfortable and the staff seemed nice, the general feeling I got while there was, they truly only care about your initial booking and are more then content taking as much money as they can from you while there, without doing the extra little things other hotels are doing to encourage a worry free stay and to earn your repeat business.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this reviewResponded 20 November 2013

Dear GregB,

Thank you for taking the time to let us know about your stay. We were terribly sorry to hear that you did not fully enjoy your stay. Your comments about the room, price of ameneities and quality of our coffee have been reviewed in detail by the team at the hotel.

We closely examine our prices compared to our competitors in this area as our goal is to never be the highest price in the market.

We are very appreciative of this feedback. Our hotel has a staff of fully engaged individuals who are constantly looking to make improvements. It is through fair and constructive feedback (such as yours) that we can acheive that goal.

Kind regards,

Jonathan Holliwell
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013 via mobile

Across from the Toronto airport, this is a great place to stay if you have an early flight. Not too convenient for business in Toronto however. Nice property, up to Marriott standards. Nice rooms, great service, reasonable prices for an airport location.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cliff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this reviewResponded 20 November 2013

Dear Accuseal,

We greatly apprreciated your feedback regarding your stay here in September. Your posting was shared with our entire team and they loved hearing that you were satisfied with your stay.

Many thanks,

Jonathan Holliwell
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

No problem here. Great Marriott hotel. Nice an clean property. Nice size room with comfortable bed. Had breakfast downstairs and the food was great! Service was excellent. I would book this property again in a heartbeat.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank J9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this reviewResponded 20 November 2013

Dear Sens1992,

Thank you for taking the time to submit this review of our hotel. We were thrilled to see that you enjoyed your stay and we hope to see you again soon.

Kind Regards,

Jonathan Holliwell
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

We put on an evening seminar here every year and have corresponding guest rooms to match. Given the hotel performance, etc of years past, they've been better than this year.

The wireless internet in conference/mtg room inaccessible without very special dispensation from front desk to point of requiring use of their computer to access. Guest room toilet in both mine and my coworker's guest rooms wouldn't flush and had to get plunged by maintenance to work.

Airport noise thru the night in airport side - light sleepers may want a room on other side.

Room Tip: Airport noise thru the night in airport side - light sleepers may want a room on other side.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hatlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this reviewResponded 20 November 2013

Dear Hatlad,

Thank you for taking the time to write this review. We are always appreciative of quality feedback, as it helps guide us to making improvements.

I was sorry to hear that during your experience this year, we failed to live up to your previous experiences with us. In September, we suffered through a few weeks of internet challenges. Our entire infrastructure has to be changed over a course of a few weeks and it was greatly inconvenient for our guests. I am happy to report that the problem was rectified.

Your comment about the toilets in the guest room has been shared with our Engineering team for follow up.

We do hope that you will consider us again in the future for your meeting or travel needs.

Kind regards,

Jonathan Holliwell
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

The location of the hotel is ideal for travel, but far away from the city. It is an older hotel, but the rooms and the gym are ok. Nothing special, but they do the job. Breakfast also a-la-carte, but took quite long to get served.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alcapone4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

We stayed here for one night before traveling to NYC. Reception desk staff were quite abrupt and it wasn't the friendliest of welcomes. The room itself was good, quite spacious and it was a comfortable bed. However, as it's 2013, most travellers will expect complimentary internet but this was not the case at this hotel and internet charges were very expensive for quite a poor internet service. We ate in the bistro style restaurant and the staff were very polite, attentive and friendly and food was quite good although a little over priced. Pool area looked nice, and gym was quite small, although we did not use either facility. The laundry facilities were out of use when we stayed which was a little inconvenient. The free shuttle bus service to the airport was great however. Overall, not bad at all for the price we paid!

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank veej10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
The Westin Toronto Airport
#62 of 138 in Toronto
87 reviews
Etobicoke
Radisson Suite Hotel Toronto Airport
Etobicoke
Delta Hotels by Marriott Toronto Airport & Conference Centre
Show Prices
Show Prices
Show Prices
Etobicoke
Sheraton Toronto Airport Hotel & Conference Centre
Etobicoke
Sandman Signature Toronto Airport Hotel
Show Prices
Show Prices
Show Prices

Been to Toronto Airport Marriott Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Toronto Airport Marriott Hotel

Address: 901 Dixon Rd, Toronto, Ontario M9W 1J5, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Luxury Hotel in Toronto
#40 Romantic Hotel in Toronto
Price Range: £90 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Toronto Airport Marriott Hotel 4*
Number of rooms: 424
Official Description (provided by the hotel):
Toronto Airport Marriott Hotel is situated just minutes from Pearson International Airport, downtown Toronto, Brampton, and Mississauga. Our Toronto airport hotel's location is perfect for business and leisure travel, and we offer complimentary airport shuttle so you don't have to worry about taxis and airport transfers. Our hotel features an indoor pool and fitness facilities. Toronto Airport Marriott Hotel also boasts a business centre and a superb restaurant, Bistro East by West. Stay at Toronto Airport Marriott Hotel and enjoy everything you need for a pleasant and memorable trip to Toronto, Canada. Our spacious hotel rooms offer comfort and elegance, featuring contemporary design and an array of thoughtful amenities including deluxe bedding, a flat-screen TV, and an ergonomic work area. Toronto Airport Marriott Hotel sits on 7 acres of land overlooking Royal Woodbine Golf Club. Our luxury hotel provides the perfect backdrop for guests who have come to Toronto to work or play. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, TripOnline SA, getaroom.com, Evoline ltd, Ebookers, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Toronto Airport Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Toronto
Toronto Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing