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“Very Good Airport Hotel”

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Toronto Airport Marriott Hotel
Ranked #56 of 136 Hotels in Toronto
Shrewsbury, MA
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Very Good Airport Hotel”
Reviewed 22 July 2014

The Marriott is just outside Pearson Intl Airport, about a 3 minute drive from the rental car garage. Hotel also has an airport shuttle. Rooms are what you expect from a Marriott, large, with good bath amenities, and flat screen TV. As a Marriott Rewards member internet was free and fast, the Marriott club also had a good selection for breakfast, and snacks later in the afternoon and evening. Hotel is situated with easy access to all major highways in the area to get you where you need to go quickly. I have stayed at this hotel a few times, and have been very happy with the service and location. There are closer hotels to our office in Milton, however i choose to stay at this Marriott for the consistently good quality of rooms and service.

Room Tip: Front desk can provide a map with listings of restaurants very close to the hotel. I recommend Chop...
See more room tips
  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank CosmoKitty24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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714 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Kitchener, Canada
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 July 2014

We have stayed at this hotel 2x before / after flying ..service is great , hotel is a bit dated but clean and comfortable ..I have bend lucky to get decent rates and like the fact that the parking is underground ( especially if staying in winter ) ...if the deal is good I'll stay again ..

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bemerry05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, Wisconsin
Level Contributor
487 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed 24 June 2014

We flew on points to Antigua, so we were routed thru Toronto with an overnight stay before returning to Chicago. I booked the hotel on points as well! We we upgraded to concierge floor. The room was average size. The bed was very comfortable as are most Marriott's! We were late to the lounge, but "dinner" was still available. The attendant was very helpful regarding my gluten free needs. I wasn't able to have the egg rolls, but the grilled shrimp was wonderful! She even went downstairs to get my husband a Canadian beer that he wanted as they were out in the lounge! Our wake up call at 5:15am was on time. We would have liked to have breakfast in the lounge, but our timeline didn't allow for it. The bus to the airport was on time as well. Overall, a very nice stay & I would recommend this hotel!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort McMurray, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014 via mobile

I was stuck in Toronto a few extra days because of a delayed meeting with a friend and I had no reservation made. The staff at the front desk were wonderful and really helped me out, the room was beautiful and the atmosphere of the place was so calming. It was such a delight to stay there.

Stayed December 2013, travelled solo
Helpful?
Thank BlueValleyLilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
290 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 17 June 2014 via mobile

$22 breakfast buffet. Typical hotel rooms. Near airport but not near decent restaurants. Wouldn't consider another stay here. Oh, and $15/day internet. Really? In 2014? Will they charge for air and water next? Make another choice. Motel 6? Staff friendly is a plus. But you pay for parking. At a suburban hotel? Please stay elsewhere if you can.

Stayed June 2014, travelled with family
Helpful?
2 Thank Tangobangomango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonHolliwell, Manager at Toronto Airport Marriott Hotel, responded to this review, 19 June 2014
Dear Tangobangomango,

Thank you for taking the time to review our hotel. We were very pleased to hear that you felt our Assocites provided friendly and personal service

We were dissapointed that you were left with a negative impression of our hotel based on our pricing structure.

There are hotels that do include complimentary in room WIFI as part of their room rate. At Marriott Hotels and Resorts, we choose to try and keep our rates as competative as possible, and allow our guests the choice to pay for internet or not vs. increasing rates just to include the internet fee. We do provide complimentary WIFI in all of our public areas.

We do work hard to make sure our pricing sturcture is as competative as possible with hotels in our local area.


Kind Regards,

Jonathan Holliwell
Director of Hotel Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beckenham
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 June 2014 via mobile

After a long flight from London via New York and nice bed and clean room really is all you need.

Unfortunately the nice bed was only part of the story as on waking up I was faced with a dirty room. Ladies hairs were left in the shower and all around the sink. One hair I put it down to a mistake, but hairs on the shower walls and sinks they are no excuses for. Having paid over $300 for a room I was offered a free breakfast and an apology.

Won't be staying here again.

Stayed June 2014, travelled on business
Helpful?
5 Thank stuhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
freeda t, Manager at Toronto Airport Marriott Hotel, responded to this review, 4 June 2014
Dear stu_hill,

Thank you for taking the time and completing a review about your experience with us. Please accept our sincere apologies for the condition of your room. What you experienced is certainly not something that we are pleased with either. We take great pride in ensuring our guest’s satisfaction; however it looks like we failed in this case.
If you would like to discuss your experience further, please contact me directly at the hotel. Once again, please accept my apologies- Freeda Themelis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 May 2014

Quick easy checkin by courteous staff. Rooms are standard size with two double beds. Small bathroom with sink outside of the bathroom which is nice.
Would stay again however more economical options close by which include parking and breakfast so will likely pass.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kluvs2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
freeda t, Manager at Toronto Airport Marriott Hotel, responded to this review, 3 June 2014
Dear Kluvs2travel,
Thank you for taking the time to write this review, I am happy that you enjoyed your stay with us. Everything we do is aimed at providing an excellent hotel experience and we appreciate your feedback. If you go on to our Marriott website, you are able to select one of our many offers that do include breakfast in the room rate. Unfortunately parking is not complementary; however our rates are competitive with other hotels in our area. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Freeda Themelis, Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Toronto Airport Marriott Hotel

Property: Toronto Airport Marriott Hotel
Address: 901 Dixon Rd, Toronto, Ontario M9W 1J5, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Luxury Hotel in Toronto
#40 Romantic Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Toronto Airport Marriott Hotel 4*
Number of rooms: 424
Official Description (provided by the hotel):
Toronto Airport Marriott Hotel is situated just minutes from Pearson International Airport, downtown Toronto, Brampton, and Mississauga. Our Toronto airport hotel's location is perfect for business and leisure travel, and we offer complimentary airport shuttle so you don't have to worry about taxis and airport transfers. Our hotel features an indoor pool and fitness facilities. Toronto Airport Marriott Hotel also boasts a business centre and a superb restaurant, Bistro East by West. Stay at Toronto Airport Marriott Hotel and enjoy everything you need for a pleasant and memorable trip to Toronto, Canada. Our spacious hotel rooms offer comfort and elegance, featuring contemporary design and an array of thoughtful amenities including deluxe bedding, a flat-screen TV, and an ergonomic work area. Toronto Airport Marriott Hotel sits on 7 acres of land overlooking Royal Woodbine Golf Club. Our luxury hotel provides the perfect backdrop for guests who have come to Toronto to work or play. ... more   less 
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Also Known As:
Marriott Toronto
Toronto Marriott

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