I have just spent the last week having meetings in the Grand Hotel and I could not recommend them more highly. My initial contact was with Parris who helped organise the meeting rooms we were using and understood exactly what I needed and provided outstanding facilities for what we needed.
I also had several clients staying in the hotel and the service we received was exemplary which I turn reflected well for me to the clients.
I can honestly say that I have not had the pleasure of being served by better staff and I have stayed in a lot of four and five star hotels around the world. From initial check in with Katherine at the front desk to the service we received from the servers in the bar and restaurant and the friendly security guard in the evenings the Grand proved their hiring and training is just that, Grand!
I can not recommend the hotel more highly, if you are looking to host a business function then speak to Parris and if you are just looking for somewhere to stay in Downtown Toronto then look no further, the Grand has it all, great facilities, great staff, great food, in short Grand!More