My friend and I chose the Grand Hotel as a base from which to explore Toronto.
When we booked it, it was rated #20 on here, however we believe it should be no. 1.
It is located in a very convenient location, ideal for downtown, the bus terminal, the eaton centre and the airport express pick up / drop off.
On arrival we were made welcome by Katherine at Reception who offered us a suite for a small upgrade fee which was well worth paying. The suite provided us a bedroom each, a living room/ kitchenette, a bathroom and quiet balcony. This hotel offers guests more extra touches than most, eg large hot tubs on the roof overlooking the city, free wifi, a business centre with printers, ideal for when you have to check in online and print, boarding passes prior to departure and the cosiest much appreciated touch was the provision of bath robes. All of this provided us the perfect quiet sanctuary away from the hustle and bustle of the busy city outside.
We were conveniently located on level 2 which is the same level as the gym facilities.
The pool area was clean, warm and a delight to swim in every morning.
At Breakfast a wide choice of food was offered served buffet style, enabling guests to help themselves.
During our 5 night stay, the hotel and staff couldn't do enough to help or assist. We were even offered a lift by the hotel shuttle service, which was much appreciated.
We only found one Negative during our stay and that was the rude female restaurant manager, Danielle, her attitude simply does fit in with the ethos of this business which is obviously to provide excellent customer service from all departments. This aside, the hotel and all remaining staff deserve a huge thank you for making our stay in Toronto a pleasurable one and if we ever return, we would stay there again without hesitation, Thank you.
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- Also Known As:
- Toronto Grand Hotel