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Grand Hotel & Suites
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Reviews (2,156)
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Reviewed 25 April 2014

Great place to stay in Toronto that is close to downtown attractions.
This is within walking distance of Yonge and Dundas square for folks wishing to shop at the Eaton Centre.

Fabulous rooftop jacuzzi and an excellent breakfast buffet.

Very charming and relaxing patio space.

  • Stayed: June 2013, travelled with friends
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Thank MissHappyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg E, Manager at Grand Hotel & Suites, responded to this reviewResponded 28 May 2014

Dear MissHappyGirl,

Thank you for your review of The Grand Hotel. We pride ourselves on providing excellent amenities to our guests including the roof top Jacuzzis and patio space. A lot of guests enjoy the complimentary breakfast buffet and you are no exception! We hope to welcome you back in the near future!

Warmest Regards,


Greg

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Reviewed 24 April 2014 via mobile

We stayed two days for business. The staff is wonderful and very accommodating with ensuring we had every question and need satisfied. The staff was five stars to be honest.

The gym with sauna was as perfect as you will find for a hotel gym. Not overwhelming but everything you need from dumbbells to tread mills to several bikes and machines. Furthermore, had balls to do crunches, etc and a bosu ball with several medicine balls. The gym was five stars.

The room was terrific as well with a small bathroom with everything you need as well as a small sitting area as you enter room to watch tv, relax or read and the refrigerator and coffee pot, small dining area was nice with hardwood floors that gave it an extremely clean feel. The bed was perfect and firm. However, the pillows were all same size and not good for me as my neck had a little issues each morning. My colleagues (2 others) loved the pillows so strictly saying it did not work for me and I would propose that the Grand do two sets of different size pillows since they had four on bed anyway. Four stars for the room.

The breakfast is free and comes with the stay. It is the same but very good and a lot of different options so if only there for three days, you could have different combos. Also, the fresh fruit was awesome! Breakfast four stars.

The bar was nice and love the seating on sofas, very comfy with good company. Only issues was could not see the two TVs from all angles and it is playoff time. Bar four stars.

All in all, Enjoy The Grand Hotel and Suites! Will definitely stay there again as it is a great value!

Stayed: April 2014, travelled on business
3  Thank Bandit2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg E, Manager at Grand Hotel & Suites, responded to this reviewResponded 27 May 2014

Dear Bandit2118,

Thank you for your glowing review of your stay with us. It is nice to hear that you were able to use all of the hotel amenities! Next time, ask for the smaller pillows any time throughout your stay, our staff will be more than happy to provide you with smaller ones. We look forward to having you back in the near future!

Warmest Regards,


Greg

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Reviewed 24 April 2014

I can definitely recommend The Grand Hotel and Suites to those families visiting Toronto who are looking for an hotel alternative. Here you will find the perks of a hotel with the comforts of home. We stayed in the ambassador suite and it was very spacious with plenty of light.

We got two cribs with no hesitation and our two year old and 5 month old has a lovely time. There are steps leading to a loft style bedroom upstairs so if steps are worrisome you may want to mention that when booking your room.

LOVED the rooftop hot tub that's open all year round - go for a dip when it's snowing! Brought the stroller for dinner with no issues but would have been difficult during the busy breakfast session.

  • Stayed: March 2014, travelled with family
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Thank YasHKinZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg E, Manager at Grand Hotel & Suites, responded to this reviewResponded 28 May 2014

Dear YasHKinZ,

Thank you for your wonderful review of your stay with us. We do our best to provide the comfort of home with our amenities as well as the complimentary cribs. We are happy to hear that your family had such a good time with us and that you were able to use the facilities. Hopefully we can welcome you back in the near future!

Regards,

Greg

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Reviewed 22 April 2014

This is in a good place to go out and explore toronto the staff are friendly has free wifi and free use of business centre. The buffett breakfast is the same every day but there is so much choice it is very good. When its busy tables are a bit close but we were down early so wasnt an issue.
Although did not use pool and gym they looked fab.
We had a suite which was good but lots of children on this level so a bit of running up and down the hall way but when in bed room area was less of an issue. Very small bathroom so hard for us ladies to put out all our lotions and potions but suite was big enough to use different area.
Only thing is very close to hotel is a good neighbours and Salvation Army so sadly there are groups of homeless people which we had no issues with any of them but did make you feel a bit wary when going out of an evening. But having said that did not see or hear anything about anyone being approached by groups. Just Very sad! but hotel super thankyou

Room Tip: suite good has huge microwave and fridge
  • Stayed: April 2014, travelled as a couple
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2  Thank janenevill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Excellent experience overall. Friendly and efficient staff. Room was clean with comfortable beds (14th floor). Excellent full buffet breakfast (eggs, bacon, sausage, hot potatoes, french toasts, fresh fruits, etc.). Would definitely stay again.

  • Stayed: April 2014, travelled with family
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1  Thank Josee004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg E, Manager at Grand Hotel & Suites, responded to this reviewResponded 7 May 2014

Dear Josee004,


Thank you for your lovely review of your stay at The Grand Hotel. We are happy to hear that you found everything to be agreeable during your stay with us and that the complimentary breakfast was a highlight for you. Most of our guests have nothing but good things to say about our complimentary hot and cold buffet breakfast that we offer every morning. In addition, our staff go above and beyond to make our guests’ stay wonderful. We hope that we will be able to welcome you back warmly in the near future.


Regards,


Greg

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