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“Great hotel with fantastic bonus Waterpark”

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Chelsea Hotel, Toronto
Ranked #60 of 132 Hotels in Toronto
Simcoe, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel with fantastic bonus Waterpark”
5 of 5 bubbles Reviewed 20 March 2011

During March break 2010 I booked one night at the Delta Chelsea in downtown Toronto. I went to my local CAA store and got a voucher for parking too, which saved me money, but this hotel is great! It has Canada's longest waterslide inside the hotel, AT NO EXTRA COST, the room was comfy and big for a Standard 2 Queens. In the lobby is a cafeteria restaurant where cooks are on hand to make what ever you order, breakfast, lunch or dinner, which I enjoyed immensely with my teenaged son and 2 daughters. There was also drinks and snacks available out of the coolers at any time. The Waterslide made the vacation!!! And the hotel is in a perfect location downtown so that we were able to WALK from there to the CN Tower, and thoroughly enjoyed our stay AND our sightseeing. I would do it again, and the room rate was very affordable for mid-March break. 10/10!!!

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CatsLOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 23 March 2011
Dear Valued Guest,

Thank you for such a wonderful review. March break was a a lot of fun for us as well. We just finished our reports, and it looks like over the week we had over 3000 kids in our hotel!!! Can't wait until next year.

See you then

Regards,

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
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5,892 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Detroit, Michigan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed 18 March 2011

We stayed here because the rate was good and we figured it would be okay for just one night. We should've spent an extra $50 and stayed somewhere else. The hotel is huge however, the rooms are tiny. The bathrooms are so small that two people can absolutely not be in there at the same time unless one of them is in the shower. The rooms were clean, but not very well updated. The promised us a rollaway bed, but never brought it. We were charged the $20 fee for the rollaway bed, but did take it off when we told them that it was not delivered. Stay at the Marriott Eaton Center if you can, it's much nicer.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gl0beTr0tter05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Toronto hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 March 2011

Amazing hotel! We were there for March break! They made the whole trip an amazing experience for my Daughter.
Daily activites, discounts to local attractions and even a treat bag just when she walked in! What a great way to spend our March break. That just might be our next vacation for the whole week!!!

She felt like Such a VIP!!!
Thanks Delta!

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tazzi15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 21 March 2011
Dear Valued Guest,

Thank you very much for your kind words. We had a great time during March Break. In total, we had over 3000 of our "younger guests" in our hotel during the week. It was hectic, but a lot of fun.

We hope you will come back again. See you then!!!

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 March 2011

Will definitely stay here again ! My grandson loved the waterslide,

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 23 March 2011
Dear Valued Guest,

Thank you for review. Our Corkscrew waterslide is a lot of fun for sure.

Hope to see you again,

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
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Saint John, Canada
1 review
5 of 5 bubbles Reviewed 12 March 2011

Amazing hospitality, beautiful room, superb service! Thank you Delta Chelsea!

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DLV2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 24 March 2011
Dear Valued Guest,

We just wanted to thank you for your brief, but wonderful review. Thank you very kindly.

Regards,

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timmins
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 March 2011

From check-in to check-out, I was made to feel that my patronage was important and valuable. The staff was extremely friendly, the facilities were beyond my expectations and well above standard -- very clean, well run and I received very personal service. I have no qualms about recommending this hotel to anyone and will definitely be returning to this hotel upon my next visit.

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jacklover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 14 March 2011
Dear Valued Guest,

Thank you for your kind words regarding your most recent stay at our hotel. The team here takes great pride in our guest's satisfaction, and we love to hear comments like this.

Hope to see you again soon.

Sincerely,

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sawbridgeworth, United Kingdom
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 March 2011

Good Location ,fast check in ,Rooms a bit tatty ,Food good ,A very busy lively hotel ,in need of a lick of paint maybe ,No complaints with service received ,It does what it says on the tin ,it is in a very convenient location for all amenities /attractions .

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank politepete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TorontoJon, Manager at Chelsea Hotel, Toronto, responded to this review, 14 March 2011
Dear Valued Guest,

Thank you for posting a review about our hotel. With 1590 rooms, we are always a lively place to be. We hope to see you again soon.

Sincerely,

Jonathan Holliwell
Director of Rooms
Delta Chelsea Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chelsea Hotel, Toronto

Property: Chelsea Hotel, Toronto
Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 132 Hotels in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Chelsea Hotel, Toronto 3.5*
Number of rooms: 1590
Official Description (provided by the hotel):
Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|Bar Lounge or embrace the lively vibe in Monarchs Pub, downtown Toronto's hotspot for nightly entertainment. ... more   less 
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Also Known As:
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Delta Toronto
Toronto Delta

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