Came here with my family for a 4 day vacation. Hotel put us in the wrong room. No apologies for their error. Room was dirty and run down. The room had an adjoining room and the tenants of that room just walked into ours!! The doors were not even locked!! Guest Services did not seem too concerned. They just sent someone up to lock the door. Acted as if it happens all the time. This hotel is simply worn out. It needs a major face lift. Games room has dated games and pool needs major updating. The only thing going for it is its location.
- Official Description (provided by the hotel):
- Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|bar Lounge. ... more less
- Reservation Options:
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- Also Known As:
- Delta Chelsea Toronto
- Delta Chelsea Hotel Toronto
- Delta Toronto
- Toronto Delta