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“Great stay” 5 of 5 bubbles
Review of Chelsea Hotel, Toronto

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Chelsea Hotel, Toronto
Ranked #58 of 132 Hotels in Toronto
Trenton, Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 9 July 2014

A great place to stay. The staff are friendly and very accommodating. The hotel is clean, newly renovated and has all the amenities.eg restaurant, convenience shop, bar, swimming pools (children have a separate pool). And very close to shopping, restaurants, bars , etc. Price is also very competitive. Highly recommended

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank loadie49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,112)
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English first
Rama, Ontario
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

This was my first stay since Eaton took over the hotel and l want to share that l was impressed with the re-modelling. The lighter colors throughout the lobby totally brighten the area! I have no complaints about the hotel or the room. My room was nice, the bed was comfortable, and the water pressure in the shower was great! My room looked out onto Yonge Street, and that in itself was entertaining! The hotel food/restaurant(s) were decent in taste and price, and the location was very good (central to my business activities in the city). I would definitely stay here again.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nshwaaswi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuernavaca
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

We stayed there for world pride week and the staff was amazing and very gay friendly with everyone. We loved that even though the hotel was completely full those days the service was good, it wasn't loud and they even gave away free lemonade and popcorn to the guests (which I find as a really good compliment). The room was good, clean and had comfortable mattress. I would really recommend this hotel to anyone, the best part is that it was very close to all Toronto's main attractions, malls, bars and streets. My only recommendation would be to remodel the rooms as they are old, especially the bathroom and the balcony.
Amazing stay though!!!

Room Tip: On 23rd floor
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julio D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2014

close to what I was doing. downtown.
not happy with looking at things on the roof outside my window
friendly staff.
patio needs to have wait staff
wish there had been better arrow markings on the floor to direct me to the parking garage

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank keithbilow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 July 2014 via mobile

First hotel of our maple leaf tour with newmarket travel great location of Gerrard street and within easy walk of restaurant and shops and Tim hortons the staff where pleasant and helpful and it was a spacious sitting area the room's where clean and spacious and if we had a problem we only had to ask my traveling companions where both 80 and there 1st visit to canada and this hotel made it a perfect start to the tour thankyou for your lovely welcome you gave us and this would be a hotel I would stay in again

Stayed June 2014, travelled with family
Helpful?
Thank joanne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review, 15 July 2014
Dear Joanne d,

Thank you for taking the time to post feedback from your recent stay. We are delighted that you visited along side some first time travelers to Toronto as our location is very close to all the major attractions, shopping and dinning. We look forward to the next opportunity to welcome you back.

Sincerely,

Guest Experience Specialist
Eaton Chelsea Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thornhill, Ontario
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

When we booked, this property was a Delta. We had stayed there before. The hotel is in a great location with easy access to anything in downtown Toronto close to subway and Eaton Centre. The room was very comfortable with King bed. The rate was quite reasonable. It was clean and the view was not important but it is also close to Sick Children's Hospital. I understand they may offer a preferred rate for Hospital Visitors so you need to ask. We stayed for 4 nights and the service was very good. The sort of cafeteria style food service on the ground floor was good and we used it a few times.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cmikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review, 15 July 2014
Dear Cmikey,

Thank you for your review. We are pleased to learn of your most enjoyable time with us and happy that you have continued to stay with us through our transition. We do indeed have special rates for those requiring to be near hospital and glad that this option is well suited to you. We look forward to your next stay and to welcome you back.

Sincerely,

Guest Experience Specialist
Eaton Chelsea Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

Hotel is in a fantastic location, right in the heart of down town Toronto. Rooms are relatively cheap, clean and comfortable. They were great for what we had in mind (which was a place to crash at night after being out all day) but I can't imagine it would be too good for couples or older people who wanted a quiet or cozy hotel with a personal feel. Staff are nice enough but always look rushed off their feet as the front lobby is always rammed with people.
The fitness and children facilities are really excellent - a lot better than many other, higher priced places so really great if you like swimming or have kids.

Room Tip: Ask for somewhere away from elevators but within the green elevator range because that tower has fre...
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  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank naomi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alistair I, Manager at Chelsea Hotel, Toronto, responded to this review, 9 July 2014
Dear naomi c,

Thank you for your review. We are pleased to learn that the hotel provided a great spot to rest after a busy day in the city. We hope that on your next visit you will be able to enjoy some of the hotels great amenities including our newly renovated and re-named lobby bar, T|Bar. Serving homemade caesars that are sure to please. We look forward to welcoming you back soon.

Sincerely,

Guest Experience Specialist
Eaton Chelsea Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chelsea Hotel, Toronto

Property: Chelsea Hotel, Toronto
Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 132 Hotels in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Chelsea Hotel, Toronto 3.5*
Number of rooms: 1590
Official Description (provided by the hotel):
Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|Bar Lounge or embrace the lively vibe in Monarchs Pub, downtown Toronto's hotspot for nightly entertainment. ... more   less 
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Also Known As:
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Delta Toronto
Toronto Delta

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