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“I wouldn't stay here again...”

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Howard Johnson Inn and Suites Toronto East
Ranked #126 of 137 Hotels in Toronto
Stirling
1 review
“I wouldn't stay here again...”
Reviewed 3 September 2013

I thought this hotel would be perfect as the client I was visiting was only 6km away. 1. The staff does not speak English very well 2. The first night I had a decent room and the second night I was put in a room with a bigger bed but it wasn't a renovated room it was outdated and scary! I'm a female that travels alone for work and this is not a hotel I would want to stay at alone, with my significant other or any family members.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Cristina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoTorontoEast, Front Office Manager at Howard Johnson Inn and Suites Toronto East, responded to this review, 7 September 2013
Dear Guest thank you for your review, we feel your comment is unfair to us. We understand the hotel was not up to your standard. Most guests choose our hotel for location, friendly knowledgeable staff and all the free services that we provide also because our prices is reasonable compare to other hotels in the area. We have renovated some of our rooms, hallways, also renovated our indoor pool and we continue to improve our hotel to better serve our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sudbury
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 2 September 2013

very poor and dirty gounds very dirty rooms very poor lighting very poor hall ways dirty cont breakfast choices very poor like I said if I could of contact wynham I would of cancelled the room and ask for my points back.THIS is my frist time booking on line and maybe my last

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoTorontoEast, Front Office Manager at Howard Johnson Inn and Suites Toronto East, responded to this review, 6 September 2013
Dear Guest thank you for your review, we feel your comment is unfair to us. We understand the hotel was not up to your standard. Most guests choose our hotel for location, friendly knowledgeable staff and all the free services that we provide also because our prices is reasonable compare to other hotels in the area. We have renovated some of our rooms, hallways, also renovated our indoor pool and we continue to improve our hotel to better serve our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ancaster, Canada
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 August 2013

We stayed here overnight because we went to Toronto to visit some relatives and go to Canada's Wonderland. We arrived around 8 PM and we had gotten adjoining rooms. The room seemed about average. It was conveniently located near the highway and the pool was pretty good too.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, Connecticut
Level 5 Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 August 2013 via mobile

Dont dont dont dont even walk in the door!!!!!!!! Horrible!!!!!!!!!! Ravi at front desk is the biggest jerk i have ever known and treats you like crap. The maids did not clean my room once during our weekend stay. Black gunk in tub so i couldnt give my young kids a bath. Bedding torn and stained. Slept with my own blanket i brought. Carpet stained. Outside is gross in back where you check in. Double chained door afraid we were going to get robbed. Power kept going off and i fell over the blanket they didnt pick up when they were supposed to clean. Tried to report it and was told that they dont care and to call the police... Horrible people and place

Helpful?
2 Thank razzberryingrid
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Inn and Suites Toronto East

Property: Howard Johnson Inn and Suites Toronto East
Address: 22 Metropolitan Rd, Toronto, Ontario M1R 2T6, Canada (Formerly Quality Inn)
Phone Number:
Region: Canada > Ontario > Toronto > Scarborough
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #126 of 137 Hotels in Toronto
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Howard Johnson Inn and Suites Toronto East 1.5*
Number of rooms: 191
Official Description (provided by the hotel):
The Howard Johnson Inn & Suites Toronto East is located just minutes from the Highway 401 & Warden Ave., The Toronto Zoo, Ontario Science Centre, Scarborough Town Centre Mall, Parkway Shopping Plaza and more! Also provides you with quality rooms at affordable rates. We are proud to offer you, •191 Guestrooms - 2 double or 2 queen beds; 1 King bed; or Jacuzzi Suites•24 newly renovated deluxe room at your services •Complimentary Continental Breakfast •Indoor Heated Pool / Whirl Pool•High Speed Wireless Internet Kiosk in Lobby and Rooms•Pet Friendly Hotel•FREE Parking •FREE RV and Bus Parking •FREE Daily Newspaper•Gift Shop in Lobby •Laundry Mart•Enclosed Garden Courtyard / 8 acres of Landscaped Gardens •Meeting Rooms and Banquet Facilities •Conference Room & Hospitality Room •Printing, Fax & Copy Service At the Howard Johnson Toronto East we are committed to providing you with the quality and service you expect. Whether you are travelling on business, for pleasure, with tour groups or sports teams, we are here to ensure you have a great stay with us! ... more   less 
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Also Known As:
Howard Johnson Inn & Suites - Toronto East Hotel Scarborough
Howard Johnson Inn And Suites - Toronto East
Howard Johnson Hotel Scarborough
Howard Johnson Scarborough

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