The best service the library offers in online reservations so you can browse books, DVDs and CDs in the comfort of your living room, request the items be delivered to the branch most convenient for you (consider parking if you are just running in to grab your items) - and they call or email you when the items arrive - you can renew online and usually return to any branch (some new releases must be returned to branch where you got them).
It really is all you can ask for!
The one service the library is NOT good at is renewing library cards - mine always expires on a random date when I am trying to reserve something online - totally frustrating every time it happens - I suggest every year that they put a note on my file or send me an email (which they can do when my requested books arrive) a month ahead of expiry to give me a heads up... has not happened yet!
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