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“Really enjoyed this place”

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Toronto Don Valley Hotel & Suites
Ranked #74 of 137 Hotels in Toronto
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Really enjoyed this place”
Reviewed 8 October 2012

Great place, fun pool And spa... Food wasnt bad at all . Had a good stay At this place ! Will definitely come stay here again our next time in toronto this october:) The location is also close to everything by car, not too hard to find .

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iz86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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828 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
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English first
Calgary, Canada
Level 5 Contributor
85 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 4 October 2012

I just spent two nights at this hotel. Got in just after midnight and when I checked in, I asked the front desk clerk if he could break a twenty so that I could buy a drink from a machine and I was told they don't carry any cash. No petty cash??? They call themselves and urban resort and they can't give change?
I got a room on the 6th floor. Room was okay but the windows don't open, not even a little so no fresh air on the "Executive" floor. I opened the doors on the tv stand to watch tv and found a couple of liquor bags jammed against the tv. Obviously the room wasn't given the once over when it was last cleaned.
The room prices are decent for Toronto but the service there is really lacking.

Room Tip: Ask for a room on the 4th or 5th floor so that you have a balcony and can get some fresh air in your...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westcanguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 October 2012

Just returned from the Don valley hotel after spending 8 nights in Toronto. Toronto is an expensive City and eating out can be costly.You can pay £6 for a pint of Lager and £8 for a glass of wine so check prices before ordering. The Don Valley Hotel is around 40 minutes on public transport from the downtown district but catch the number 34 bus outside the hotel to Edlington subway then catch the south bound to union station in the heart of Toronto. Buy your ticked for 3 dollars on the bus and travel all the way on a single ticket . Try to avoid the rush hour !. The hotel corridors are a little tired but the rooms are spacious and comfortable . The buffet breakfast is good. The staff are friendly although sometimes a little vague in there responses. Nice gym and indoor pool. The restaurant is fine and the burgers are brilliant. i would say there again without any concerns.

Room Tip: Some rooms have been refurbished but the older rooms are fine
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2012

I guess service is questionnable. We had ask for a renovated room, however, we ended up with a old, unclean room. The pillows had hair on them and the carpet looked like it had not been clean in a while. The AC was very loud and kept us awake.

In a 2 night stay, we were contemplating on changing hotels.

Hope that all their rooms are not like this....

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Ethan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 September 2012

Over all I was disappointed with this hotel. It has the feel of a place that needs an upgrade. For example, they do not have plasma TV's in the room and the decor seemed a bit dated.

I went down for breakfast one morning, and they had left one lady on staff by herself, She was running off her feet and trying her best, but had trouble keeping up.

The next morning, the coffee ran out, the juice ran out, and the tables were not being cleaned very quickly. The food at the bar, however, was good and reasonably priced.

The pillows on the bed were too big and hard to sleep on.

The location is not ideal if you do not have your own transportation. it is kind of in a Business park and you would be hard pressed to walk anywhere.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stringfellow2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 September 2012

We went to a banquet held in the hotel. Room rate was good and enjoyed the pool. The room for the event was nice but the food was not very good. Didn't seem to be able to keep up with the service or the refills. Are table was last to end called and everything was down to nothing. Not enough drinks or any coffee refills and it was $55.00 per person even kids

Room Tip: not the ground floor halls are crusty
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank margsavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2012

When we first arrived Rishi gave us a warm welcome. We had riven nine hours to attend a wedding and were exhausted. The lobby is just as pictured and I looked forward to our stay.

We checked in an immediately the room had a foul odor. It was not as pictured on the website. The website shows modern rooms and this was outdated. To make this worse the toilet ran and the paint above it was molded and bubbling.

Rishi immediately gave us a new room. Honestly, if not for her amazing service we would have found other accomodations.

Sadly the second room had sheet rock cracking above the toliet. The chair had stains and the upholstery was torn from the seat to the floor. Again, Rishi and Natasha came to the rescue. I really wanted to leave but the Bride and guests were staying here and I had no clue where else to go.

Rishi escorted me personally to pick a room of my choosing. We finally found one a few doors away from the bride. It was clean and I felt comfortable.

The pool and whirlpool were very relaxing. Rishi and Natasha helped us not only with our accomodationds but tips on getting around town and where to go to fix our flat tire.

Although I feel that no room should be in the condition some of these were, the Don Valley is a decent place to stay. If I come to Toronto again to visit my friend I will stay here. But I will be checking my room with a fine tooth comb.

Room Tip: Check the bathrooms immediately.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizNaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Toronto Don Valley Hotel & Suites

Property: Toronto Don Valley Hotel & Suites
Address: 175 Wynford Dr, Toronto, Ontario M3C 1J3, Canada (Formerly Crowne Plaza)
Phone Number:
Region: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 137 Hotels in Toronto
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Toronto Don Valley Hotel & Suites 3.5*
Number of rooms: 353
Official Description (provided by the hotel):
Toronto Don Valley Hotel is a spa like resort located near downtown Toronto where guests can relax in comfort. This Toronto resort offers a variety of vacation packages to suit any budget, meeting facilities, wedding venues, and multiple dining options. ... more   less 
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Also Known As:
Toronto Don Valley Hotel North York
Toronto Don Valley Hotel And Suites
Crowne Plaza North York
North York Crowne Plaza

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