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“Awesome employees” 5 of 5 bubbles
Review of Delta Toronto East

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Delta Toronto East
Ranked #67 of 132 Hotels in Toronto
1 review
“Awesome employees”
5 of 5 bubbles Reviewed 21 June 2014

We have came here for the last 3 years since it is so close to the zoo and this year was the only year we felt like we had bad luck we had to switch rooms because the keys wouldn't work and a few more bad luck things but we've always loved our stay here they made up for all our bad luck ..love staying here and would recommend it to anybody :)

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cvanhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 25 June 2014
Dear Valued Guest,

Thank you for choosing the Delta Toronto East as your choice of accommodation in Toronto, we truly appreciate your loyalty and rest assured I will be sharing your comments with our associates.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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752 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Ottawa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

Stayed two nights and had two adjoining rooms.
Pool area was nice to have. Slide is a blast. I would have preferred a warmer pool temperature but was alright. Hot tub also okay, but showing it's age in terms of weaker jets. Really liked that the pool stayed open to 11 pm. (slide closed at 9 pm).
I wish they provided a breakfast. The available breakfast buffet was pricier than I'd like so we went elsewhere.
Staff were nice, welcoming, pleasant.
Parking was included in our room rate, but that is not a given. Do not assume it is included.
Our room was nice. Large bathroom. We would have liked to have had a room fridge though. One of the room hairdryers didn't work.
Internet wasn't very speedy; you could pay more for better internet. And the TV was dated and kind of grainy reception.
So all in all, the pool area was nice to have at hand, but we missed having a breakfast offered and that there was no room fridge.

Room Tip: Rooms in the newer tower are nicer than in the old part i am told. The older part has some rooms tha...
See more room tips
  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank OttawaWJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 20 June 2014
Dear Valued Guest,

Thank you for choosing the Delta Toronto East as your choice of accommodation in Toronto; I am also pleased to read that the monster 100 foot waterslide and our indoor heated salt water swimming pool were a “blast.”

The mini-fridges and microwaves are available upon request and availability. Please contact the hotel directly for further information.

We look for to welcoming you back.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
125 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We have stayed here many times over the years - if we go to the city for concerts, etc. it is a great location. A quick taxi ride or walk on a nice day and you are there. Everything is good and close with much to see. The staff are pretty good here - were better a couple of years ago so not sure if it changed hands but overall good. Don't recommend eating in their restaurants - pretty pricey and there are many close by that are really good.

Room Tip: Get on the higher levels and there is an adults only top level which is nice for a quieter swim.
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  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Norma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 20 June 2014
Dear Valued Guest,

Thank you for sharing your recent experience at the Delta Toronto East and also highlighting the convenience of the hotel’s location to major services and proximity to the highway, such as the 401 and 404.

We look forward to welcoming you back.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We stayed here after a wedding in the area. The area is convenient because it's right off of the highway but surprisingly no noise at night. Room was a good size, clean, bed was comfortable (There actually was a bed :) ) and the staff was very nice and very helpful. My wife found the toiletries lacking a little but I didn't mind. This is the best Delta I've stayed in so far... it far exceeded my expectations after a poor experience at their downtown location. I would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bed-lessBirthdayBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 20 June 2014
Dear Valued Guest,

I am pleased to read that our associates at the Delta Toronto East was “very nice and very helpful”; rest assured that I will be sharing your comments with my team members. In addition, I am delighted to read that you enjoyed the comfort and luxury of our Signature Sanctuary Delta bed.

We look forward to welcoming you in the future.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

Great hotel! My 11 year old son loved the pool and it was close to shopping and movies for the weekend. If there were any problems the staff were very helpful and quick to accommodate. I would stay here again!

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 20 June 2014
Dear Valued Guest,

Thank you for the wonderful feedback about the staff at the hotel and that they were “very helpful and quick to accommodate”. I also am pleased to read that you “would stay here again!”

We look forward to welcoming you back.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

We went there with a 2-year old kid and that was very good. Staff was friendly, my child got a present from them upon arrival. The room was spacious and clean. We went to the pool where there was a life guard, there is also a fitness centre. Food in the hotel was good too. Parking was free. We had a pleasant stay.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travellers C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 16 June 2014
Dear Valued Guest,

I would like to take this opportunity and thank you for commenting on how spacious and comfortable our rooms and bathrooms are designed. I am also pleased to read that the “staff was friendly”; our team at the Delta Toronto East is consistently striving to exceed our guest expectations by being friendly and accommodating yet professional. Rest assured that I will share this comment among our Front Desk Team members.

We look forward to welcoming you again in the near future.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

We stayed here with the zoo package. It included 4 passes to the zoo, a premier room, and free parking. Our room was on the 10th floor facing the highway. The room was clean & quiet and the beds comfortable. The shower had good water pressure.
The kids enjoyed the pool and waterslide. There was a life guard on duty when the kids were swimming, but I'm not sure if there is always someone there, or if it was only when the slide was open.
We had dinner at the buffet in the hotel and it was very good. We were pretty tired, so it was nice not to have to drive somewhere else. The service was excellent.
It took us about 10 minutes to get to the zoo from the hotel. We would definitely stay here again.

Room Tip: Request a room in the newer tower as the other section has rooms that face the pool, which could be...
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lswoods74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar_Kheraj, Guest Relations Manager at Delta Toronto East, responded to this review, 16 June 2014
Dear Valued Guest,

I am delighted to read that we met your expectations and also for highlighting our location. The Delta Toronto East being the official hotel of the Toronto Zoo we are only minutes away and our indoor salt water pool equipped with a monster 100 foot water slide definitely makes us "Perfect for trip to the zoo".

We look forward to welcoming you back.

Regards,
Azhar Kheraj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Toronto East

Property: Delta Toronto East
Address: 2035 Kennedy Rd, Toronto, Ontario M1T 3G2, Canada
Region: Canada > Ontario > Toronto > Scarborough
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Toronto
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Delta Toronto East 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
In suburban East Toronto, less than 24 km (15 mi) from downtown, this beckoning hotel is 3 blocks from a metro station and less than 3 km (2 mi) from shops and a golf course. Within the huge atrium of the Delta Toronto East are an indoor pool with waterslides, a spa tub, a racquetball court, and a health club with women’s and men’s saunas.Comfortable Delta Toronto East guestrooms provide TVs with pay movies and video games, cordless phones, and high-speed Internet access. All rooms have pillowtop mattresses. ... more   less 
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Also Known As:
Delta Toronto East Scarborough
Delta Scarborough
Scarborough Delta

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