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Best Western Plus Toronto North York Hotel & Suites
Ranked #43 of 136 Hotels in Toronto
Meaford, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Overnight stay”
Reviewed 9 February 2014

Great except the room was too hot until ~2:00am and the $5.00 "hot breakfast" was over-rated. The bed was very comfortable and the room was very spacious. There was a small fridge and microwave, which we will use for breakfast the next time we stay here. The lobby was welcoming and the pool was relaxing. Didn't get a chance to use the fitness room though as I didn't sleep well.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 14 February 2014
Hi Kevin H, thank you for posting on our Trip Advisor page, all of our guests comments matter to us may it be positive or constructive. As for the heating issue you experienced in your room, I truly do apologize although please make sure to call the front desk immediately when you have an issue to report. They would then go ahead and get someone from our maintenance department to assist you. As for the rise & shine breakfast, it is a nominal fee that our guests pay in order to receive a hot breakfast, it is up to your discretion is you purchase the pre-fixe rise & shine breakfast (which in fact many people do) or you can order anything you like from the restaurants menu. There are various options in order to satisfy your breakfast needs.

Overall I am glad that you enjoyed the bed in your guest room. Our guests brag about them all the time! As we are newly renovated we changed everything in the hotel from top to bottom and the mattresses get great feedback all the time. I would love to thank you for choosing to stay with us and welcome you with open arms to visit our hotel. I can promise you that we will take care of your needs and once again if there are any issues just contact or visit the front desk for immediate action.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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English first
ontario
Level Contributor
189 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 February 2014

This is a good place if you need to be in the north part of Toronto with easy access to the 400 and about 5 minutes from the 401. Vaughan Mills shopping is about 10 minutes away. The rooms are modern and updated, not too large but clean. There is a mini fridge, flat screen tv and good wifi connection. The bathroom in my room had a large shower but no tub. There is a restaurant attached to the hotel but I did not try it. There aren't alot of restaurants nearby, it's mostly fast food and you will need to drive to get there. If you just need a place to stop overnight, this is a good option at a reasonable price.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank 45-nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 14 February 2014
Hi 45-Nomad! Your feedback is greatly appreciated. You have described the hotel quite accurately although as for the guest bathrooms, we do offer different types of showers. Some rooms have walk in showers with glass doors or a tub with a shower curtain. We specifically did that because our guests all have different taste so next time you stay with us you can make sure to state that you prefer a washroom with a tub. I am glad that you noticed the cleanliness of our hotel. We are very proud of keeping the cleanliness up and comfortable as well as pleasant for our guests. As for restaurant options, we have the Western Bar & Grille that is our on-site restaurant although there are other restaurants nearby. If you go to Highway 7, a couple minutes drive from the hotel you have various restaurants to choose from such as Jack Astors, Alice Fazoolis, Earls etc. Also you could enjoy a movie as well since Colossus Theatre is conveniently located beside all the restaurants. Again, I want to personally thank you for posting on our Trip Advisor page, we welcome you with open arms back at our hotel.
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Cochrane, Canada
1 review
Reviewed 30 January 2014

I've stayed at this location for some 20 plus years, the place was great and it only get better after becoming a Best Western. Everything is new, the location is super, your closes to major shopping, Canada's Wonderland, all the major freeways and a bloc away from the hospital if it's a medical appointment. The staff is friendly and helpful, the rooms and hotel is clean. Your room comes with a large flat screen tv, a fridge, microwave and coffee maker. A nice restaurant with great service on location and all at a super price. Last but not lease they have a outstanding pool along with a whirlpool. I'll be coming back for another 20 plus years.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Yoland J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 2 February 2014
Hi Yoland J. I want to personally thank you for posting on our TripAdvisor page, it is great for other travelers to see your opinion on our hotel. We know it means a lot to them and to us. Your description of our hotel couldn't be more perfect. I am glad that you noticed all the hard work we put into the hotel with our grand renovations. Your loyalty to us over the years is something we cannot thank you enough for. I am glad that you get to enjoy our amazing newly renovated hotel and our staff can always put a smile on your face with their outstanding customer service. Hope you have safe and happy travels, see you next time you are in town! We welcome you with open arms.
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1 review
Reviewed 18 January 2014

Clean rooms and newly renovated...nice pool. I have stayed here numerous times to attend medical appts. It is the most economical hotel in the area. The staff are attentive. Nice little restaurant in the hotel but the hours are a little inconvenient as it would be nice they opened an 1 hour earlier to accommodate early starts to the day.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 25 January 2014
Hi Julie K. Thank you for posting on our TripAdvisor page it means a lot to us. I am glad that you enjoy staying with us time and time again, it is always a pleasure to have you. The hospital is down the street from us so the convenience factor is great! After renovations we are proud to have our guests continuously choose to stay with us. Also, it is nice that you get a chance to use the pool, it is very relaxing, make sure to try the hot tub as well!

As for the restaurant hours, we have tried to open it earlier and close it later although we did not get a good enough response. There was almost no traffic at those times so we were left with no choice then to change it back to normal, like it is now. However the GOOD NEWS is that during the summer time we will be updating the hours so that we open early and close late as we have more traffic during the summer season. Overall, we welcome you back with open arms and want to wish the best for your health and happiness in the New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 January 2014 via mobile

We have been here often. The absolute best service we've ever recieved during all our stays. Our 1 week visit turned into a 1 month stay due to my sisters complications from surgery. The staff (Nick)manager, Paula and Pria (restaurant) made sure we were comfortable. Fantastic food... Beautiful rooms...fantastic staff! and.... affordable!

From: Nancy and Lynn Farmer (Sudbury, ON)

Stayed January 2014, travelled on business
Helpful?
Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 23 January 2014
Hi Nancy & Lynn! Hope all is well with you ladies. Thanks for posting on our TripAdvisor page, what a great surprise. Your comments have put a smile on everyone's face at the hotel, especially since you are dedicated regulars of ours. I want to thank you personally for the kind feedback. After all the renovations we strive for all of our guests to feel the same way as you! All the hotel staff in every department tries their best to keep the customer satisfied and leaving with the intention to come back. I am so glad you enjoyed the restaurant during your extended stay. The Western Bar & Grille staff are always friendly and ready to take your order as you may have experienced. We hope everything is prosperous for you ladies in the New Year and wish you the best of health from our Best Western family to yours.
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1 review
Reviewed 8 January 2014

excellent hotel close to highway. staff is extremely friendly and helpful and hotel is extremely clean and modern. easy access to downtown with local transit and close to major highways. restaurant on site great for families and workers. fridge and microwave a big plus as is large television. always an enjoyable visit

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lasvegas222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 19 January 2014
Hi lasvegas222! I want to thank you for your kind comments and for posting on our TripAdvisor page. All of your points are absolutely right! We are at a convenient location right off highway 400, making it easy to stop off if you are tired or relax and take a dip in our pool or hot tub. Also you can even grab a bite to eat at our restaurant like you mentioned. Overall, after the renovations our hotel did we are extremely pleased that you have acknowledged our property for all its changes. We welcome you back anytime with open arms. Have safe and happy travels!
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Toronto, Ontario Canada
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 2 January 2014

We stayed in this hotel, which was just newly renovated beautifully, on New Year's Eve, planning to make a mini vacation out of the stay, as we were going to go out for dinner and dance later on in the evening, so we arrived early in the afternoon. Check in was great - people are very nice. We had a nice, clean room on the 5th floor and went down for a swim. Unfortunately, for us, the pool area itself was very cool, not what you'd expect from the pool area and the pool was ridiculously cold and dirty, having not been vacuumed it seemed for a while or cleaned as it was also cloudy, so we were clearly disappointed. So we opted for the hot tub, which was just o.k., but lukewarm and has so many suds, we wondered where they were all coming from. We told the front desk to please turn on the heat (the place should have been heated in the first place considering it was a holiday and they were probably expecting a few guests, so we were surprised. The pool guy came in and told us he turned on the heat for the pool and it would be warm in about an hour - we waited half an hour and gave up. Other than that, the bed was very comfortable and so were the linens, so pleasantly surprised and slept great. I would recommend this place, but if you are going for a swim, make sure they are aware that you would like to go swimming and to please make sure the pool room is heated.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoanneV095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shankar N, General Manager at Best Western Plus Toronto North York Hotel & Suites, responded to this review, 4 January 2014
Hi JoanneV095! I want to thank you for posting on our TripAdvisor page. We are pleased that you decided to stay with us on New Years Eve. You are right! We have renovated the hotel and put a lot into it. Everything is brand new from top to bottom and we are delighted to hear that you noticed that and appreciate it. As for the pool issue you experienced, I truly apologize although our maintenance team was on top of it as soon as it became a problem. In order to be proactive, we even phoned our pool guy to come in earlier that day and check if everything was working properly from the heating side since it was New Years Eve, like you said, and many people were entering the pool that day. The heating did not end up being the problem, the real issue that occurred was that someone had left the door inside the pool open, that leads to outside. Therefore the pool and hot tub area got extremely cold. As soon as we noticed that, we raised the temperature really high but it took time for the pool area to get back to it's normal temperature.

In regards to the pool maintenance, there has been a lot of traffic in the pool and hot tub area. We have been extremely busy since the ice storm hit Toronto & surrounding area. In addition to our hotel renovations, the pool was transformed as well. We try our best to maintain it so it is a comfortable environment for our guests. Overall I do want to apologize for the inconvenience it caused you and ensure you that this will not be an issue in your future stay,Overall I do want to thank you for your concern as well as feedback. It is always appreciated as you are a valued guest. Also we want to wish you a Happy New Year from our Best Western family to yours.
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Additional Information about Best Western Plus Toronto North York Hotel & Suites

Property: Best Western Plus Toronto North York Hotel & Suites
Address: 50 Norfinch Dr, Toronto, Ontario M3N 1X1, Canada (Formerly Travelodge Toronto North/North York)
Phone Number:
Region: Canada > Ontario > Toronto > North York
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Toronto
#24 Business Hotel in Toronto
#26 Family Hotel in Toronto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Toronto North York Hotel & Suites 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Travelodge Toronto North/North York Hotel North York
Travelodge North York
Travel Lodge North York
North York Travel Lodge
North York Travelodge

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