We arrived late, 1am and it took a few minutes to get checked into our King Jacuzzi suite. The room was separated into living room, and bedroom with jacuzzi. Unfortunately for us our ceiling was leaking. I went to the desk to ask for a different room. The gentleman said they had no more suites but there were other kings we could go into, as he walked to our room to check it out. I really wish he would have set up our new room before looking into it. He stood at the leak mumbling about pipes for a good few minutes before returning to the desk to get us a new key. He did discount the room for the downgrade.
The room we switched into was not I expected out of a "grand reopening" hotel. The bathroom ceiling had pealing paint and the sink Nd tub itself were scratched pretty bad. Not the kind of tub you want to relax in, especially when one was expecting a jacuzzi. In the corner of the bathroom there were small hairs and stains on the wallpaper. The showers heat and water pressure were fine.
The bed itself was uncomfortable, there was a white stain on the couch and the patio door only had a bar to "lock it". The lock itself didnt work. You could also hear water running through the pipes from other parts of the hotel. After a 6 hour trip and it being 130am we did not try to switch again.
Few upsides, the cable, the free internet and the ton of free parking. I didnt use it but I noticed a coin laundry room which is convenient. We did not try the restaurant.
I left our room to check out in the morning not a happy camper however Nick at the desk turned my mood by seeming sincerely empathetic over our missing out on the initial room, and is the only reason I would consider giving this hotel a second chance.
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- Also Known As:
- Travelodge Toronto North/North York Hotel North York
- Travelodge North York
- Travel Lodge North York
- North York Travel Lodge
- North York Travelodge