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“Great service” 5 of 5 bubbles
Review of Pearson Hotel Conference Centre Toronto Airport

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Pearson Hotel Conference Centre Toronto Airport
Ranked #117 of 132 Hotels in Toronto
Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great service”
5 of 5 bubbles Reviewed 30 May 2013

We stayed there on May 12 , 2013. They staff at the desk when we arrived and left were excellent. She told us after we arrived that we could have called and they would have sent the shuttle bus for us. We paid for a taxi to get there from the airport. So please remember to do this if you have it booked and is flying in. The shuttle bus driver was also great when we took it the next morning at 0400. The beds are very very comfy and everything is clean clean clean. Definitely will go back again and reccommend it.

Room Tip: Call for the shuttle bus instead of the taxi from the airport. Just call the hotel and they will sen...
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lamplighter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satish C, Guest Relations Manager at Pearson Hotel Conference Centre Toronto Airport, responded to this review, 5 June 2013
Dear Guest,

i`m delighted that my front desk agent and shuttle driver made you feel welcome and also gave you information for you next visit hopefully it will be soon . For you next visit just give us a call when you arrive we`ll take it from there. Thank you for your review, much appreciated .

have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
    41
    57
    61
    53
    128
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 May 2013

Daughter stayed at this hotel to attend an Anmi convention this weekend. Booked the jacuzzi suite months ago as every hotel gets booked up months in advance. She arrived to drywall all over the room and no plug for the jacuzzi. When they requested a plug on the first night they didn't get it on the second night they did get a plug that didn't fit so were unable to use it at all. They had no cable, no over head lighting, sockets didn't work.
Upon check out the manager "Sam" instead of giving them a discounted added monies to the already over priced bill. Although she gave them her credit card on check in they tried to bill mine and then when t didn't go through "Sam" threatened to call police on her.
Room was unfinished, "Sam" was rude to all guests as well as her and rude to me on the phone claiming he wasn't the manager and wasn't on the front desk when in fact he was.
This convention brings millions of dollars of tourism to the immediate area surrounding the hotel. Instead of repeat business next year, my daughter who is hugely involved in the convention, will make it well known that this hotel is not the place to spend hard earned money.

  • Stayed May 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Madanimamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pearson Hotel Conference Centre Toronto Airport

Property: Pearson Hotel Conference Centre Toronto Airport
Address: 240 Belfield Rd, Toronto, Ontario M9W 1H3, Canada (Formerly Belaire Hotel Toronto Airport)
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Business Centre with Internet Access Airport Transportation
Hotel Style:
Ranked #117 of 132 Hotels in Toronto
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Pearson Hotel Conference Centre Toronto Airport 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located just minutes from the Toronto International Airport, the hotel has undergone a complete renovation in 2010. Our property offers free airport shuttle, park and fly service, business centre, fitness room, and rental car agency. We offer free continental breakfast, free HS internet and free parking. All rooms include Fridge, hairdryer, alarm clock, coffeemaker, iron and board, cable TV, 37in HD flat screen TVs and free weekday newspaper. ... more   less 
Reservation Options:
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Also Known As:
Belaire Hotel Toronto

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