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Hotel Le Germain Maple Leaf Square
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Reviews (1,330)
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Reviewed 11 June 2013

Our family took a drive to the beautiful city of Toronto, to check out the sights. We booked a 6 night stay at the Hotel Le Germain, next to the Air Canada Centre. The hotel is a modern, hip hotel with the sounds of "lounge" music playing throughout the lobby, bar and 2nd floor breakfast area. Our room was on the 4th floor facing the CN Tower (which our nearly 2 year old loved to look at).
We booked a king superior room. The room was very clean and decorated in a modern style. It had a fully stocked mini bar, a flat screen Samsung tv (55") and cool room lighting controls. The room key is swiped to gain access to the room and used to turn on all the lights (the room key is placed in a slot by the door and must stay in the slot to keep the lights on. Nice idea to make sure all the lights are shut off when you leave the room. There's even a button by the bed that when turned on will alert housekeeping to "clean" your room when you head out for the day. Be aware that the shower/bath, sink and toilet are all in one open room and can be closed off from the bedroom with 2 sliding doors. Although minor, there were very few HD cable channels and often interruptions of "a weak signal" on a few of the tv stations. Could have used a description of each station.
A generous continental breakfast is included in the price of the room. Available were a selection of cheeses, assorted sliced fruits, varieties of yogurt and granola, juices, breads, jams and marmalades, oatmeal, hard boiled eggs and pastries. And of course, coffee and tea.
The staff is very attentive. From the front desk staff to the concierge, valet attendants and the breakfast room wait-staff, all were very friendly and professional. One plus about staying at this hotel is the convenience of a supermarket located in the lower level of the centre, where you can buy almost anything.
Highly recommend this hotel! Can't wait to stay here again on our next trip to Toronto!

  • Stayed: May 2013, travelled with family
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1  Thank Kportfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Some hotels like the Four Seasons, Shangri-La, Ritz and Trump get a lot of press. However, one should not over look this gem of a boutique hotel. The service is top notch from the door men very quick on their feet to open the door for you, to being greated by people working in the breakfast lounge. The rooms are elegant and very well thought out - it's like they *get* what travellers need but done in a very chic and stylish manner. The only thing I guess one *could* quibble on, the giant photo of the semi-nude athlete could have been replaced with something else but still keep a tribute to the athletic theme they wanted.

  • Stayed: June 2013, travelled as a couple
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2  Thank yakyetisays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

Great rooms, great service, excellent location.
I've stayed there twice for business this month, and staff remembered me and made me feel even more comfortable the second time around.
Make sure to visit Shannon at the bar for the best company and Caesar Canada has to offer!

  • Stayed: June 2013, travelled on business
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Thank Guyhabosha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

I can't say enough about the amazing level of service and quality at Le Germaine Maple Leaf Square. Gregory the concierge and Keegan in F&B are exceptional staff. They both went above and beyond with our last minute requests and late nights. Please extend our utmost thanks to all your amazing staff.

  • Stayed: June 2013
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1  Thank AlyBer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

The experience at Le Germain was so exceptional, it's worth writing my first TA post. Every detail of the room was beautifully designed and a joy to discover--right down to the view of the CN Tower. Service is kind and professional, and the concierge Susan added immeasurably to our trip with her enthusiasm, good advice and extra touches. The location was convenient to sightseeing and lots of walking.

  • Stayed: June 2013, travelled as a couple
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3  Thank PhillyCara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDHenderson, Director of Rooms Division at Hotel Le Germain Maple Leaf Square, responded to this reviewResponded 17 June 2013

Dear PhillyCara,

Congrats on your first review. We’re honoured that you chose us for the inaugural write-up!

Come back for a repeat performance any time.

Best,

Murray Henderson
Director of Rooms Division

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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