We booked the Hotel le Germain on the basis of the Tripadvisor reviews and had three nights there, followed by a further night at the end of our touring holiday of Southern Ontario and Quebec before flying back to the UK. Of all the hotels we stayed in in Ontario and Quebec on this holiday, and there were a number, this was by far the best of them all. When we came back to Le Germaine for our one night before heading back to the UK, we were welcomed back and greeted by all the staff as if we were old friends - family even - and they certainly made us feel at home.
We had a sixth floor room 618 which overlooked a rear courtyard and it was so quiet from both outside, and from the inside corridor, it was hard to believe we were in downtown Toronto. The room had everything the business or holiday customer could want - even down to free wifi. And the coffee and tea are free all day in the second floor sitting area. The general decor and ambience of the whole hotel hit just the right note.
Susan - and all the staff on the front desk - were extremely helpful and when asked, arranged a reservation for us for an evening meal at the CN Tower restaurant. Next morning they all inquired if we had enjoyed the meal - which we had. And all the staff had a great knack of remembering our names which made it even more personable.
The hotel location is great for the CN Tower and the main shopping centre. Union Train Station is a few steps away, as well as the Toronto Islands ferry.
If you stay there we are sure that Susan, the concierge, will point you in the right direction of a great supermarket on the lower floor of the Maple Leaf Centre, and direct you to all the tourist places that you must visit in "Trawno".
It is a pity Tripadvisor only has five star ratings as this hotel and its team deserves six!
We would heartliy recommend this hotel.
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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