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“Flawless Stay”

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The Ritz-Carlton, Toronto
Ranked #5 of 132 Hotels in Toronto
Certificate of Excellence
Toronto, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Flawless Stay”
5 of 5 bubbles Reviewed 22 July 2014

We recently stayed at the Ritz-Carlton, Toronto for a family get-away with our two teens. We were attending a baseball game at the Rogers Centre and a concert at the Air Canada Centre. We arrived several hours before standard check-in time and the hotel was able to accomodate an early check in. With some health problems and after a hectic drive into the city it was much appreicated. Although it was a very busy weekend in Toronto (Pride, Digital Dreams and other events) the hotel was quiet and clean. It was perfect for walking everywhere we needed to go. The staff were warm and welcoming, providing helpful dining suggestions and tips. The rooms were spacious and clean. We had an awesome view of the lake and CN Tower. The bathrooms had an interesting feature of a television built into the mirror. The gym was clean and well equiped for those in our group that used it. We really enjoyed eating at the nearby restaurant Canteen for a light meal. We will definitely stay there again. The location, service, and overall experience made it a homerun visit.

Room Tip: Ask for a lake view, south-side.
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Travelswithteens2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,369 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (330)
Date | Rating
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English first
Kelowna, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

From the moment you enter the doors, you know this hotel will be nice. We checked in early because we had spa appointments in the morning. They were more than willing to hold our bags (and sent our room keys up to the spa when the room was ready, so we didn't have to go back down to reception). The room had 2 queen beds, a lovely and spacious bathroom, and an incredible view of the CN Tower and lakeshore. I am from this city and see the CN tower daily, but it was still breathtaking. The hotel is close to many Starbucks, and there are so many restaurants less than a block away. Trendy King Street is so close, with so many places to choose from for dining. Turn down service was nice, with water by our beds, dim lighting turned on, and jazz music playing out of Bose speakers. It was delightful. The bathroom was nice- with dim lighting and a TV in the mirror to entertain you in the bath. Our bathroom floor heater didn't work, but I can't complain! Upon checkout, there was a candy bar in the lobby which made the child in me very happy. A wonderful stay- highly recommended. If you have the opportunity, visit the spa- it's one of my favourites!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank DianaML_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

I stayed for one night on business. Everything worked flawlessly. The rooms are elegant, slightly traditional in style but very subtle. The service is excellent in an understatedly quiet way. I wish I could stay at Ritz-Carltons every time...

I used the gym twice, and they let me use the spa facilities after I had checked out, as I needed an operating base for a few hours before heading out to the airport. My, the spa is gorgeous! They even have a decent sauna (although the temperature did not impress a Finn). The laundry service also did a great job.

I had a lunch at the lobby bar. The ambience is cozy, but the tuna salad was a bit underwhelming - nothing wrong with it as such, just unimaginative.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank 73_ptr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 July 2014 via mobile

Let me preface by saying that we stay at many hotels worldwide so to say that the Ritz Toronto was excellent is a true compliment. Prior to our 14 hour flight home to Dubai, we were accompanied by Niccolo, a young hospitality exec who made our final hours a pleasure and very comfortable. Excellent property. Lee, Melinda and Nic. All excellent.

Stayed July 2014, travelled with friends
Helpful?
Thank MickDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

I enjoyed this hotel very much. It was built only 3 1/2 years ago, and the decor is modern but still comfortable. The staff are very nice (though the doormen don't open the door for guests; maybe it is a Canadian thing). The location is fairly easy walking distance to the boardwalk on Lake Ontario. Meaning it is also very close to CN tower -- which was right in front of us while dining in the hotel 20th floor Club. Also close by, within walking distance, was the baseball field -- home of the Toronto Blue Jays, and Ripley's Aquarium. The main tourist King Street is across a little park from the hotel, with a host of outdoor restaurants. All of which is to say...the Ritz Carlton is in a Great Location! I was surprised on a Tuesday night how lively and packed both Hotel Bars were. Young, beautiful professionals. Toronto is a great people-watching town. So many diverse neighborhoods bordering each other.

Room Tip: There are rooms with views of the Lake, but we did not have one. But did not matter so much as we sp...
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank SirenCall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holmfirth, United Kingdom
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

Had we had access to the hotel's bars during our stay then this review would be a 5. However on our first evening one restaurant / bar was hosting a private function so for pre dinner drinks we had to squeeze into a very busy smaller bar at the front of the hotel that is used by local workers as a pit stop after work. Service was slow as they were so busy, lots of people walked away when they saw how busy the bar was. The second evening that bar was closed for some reason, no one in it just a red cord across the entrance. The other was open, so we had somewhere to go, but no choice and i was expecting choice. That said the room was excellent, staff at check in and on the door were very good indeed and the cleanliness was an example of how things should be done. All in all we enjoyed our stay and would come again.

Room Tip: Ask for a lake view room
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank wortonmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashford, United Kingdom
Level Contributor
223 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Great location, fantastic rooms and a great bar area inside and out. The staff were excellent, special mention to the door man and the waitress Lauren in the bar.
One small niggle when hotels provide wifi cover in the lobby why charge in the room when you have already paid a premium price for the room-just petty! Also valet parking was pricy in comparison with local parking.
Overall would definitely stay again.

Room Tip: Upper rooms are better, try asking for a lake view
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank HVD_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Toronto

Property: The Ritz-Carlton, Toronto
Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Family Hotel in Toronto
#5 Luxury Hotel in Toronto
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Official Description (provided by the hotel):
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto

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