When we checked in, the staff seemed rather rushed and not as warm and friendly as we expected from a Ritz. The property is gorgeous and well cared for and we enjoyed the public areas. The room was like new, clean and very comfortable. It was just the inconsistency of the staff that made our stay seem average. We know properties can get busy but it is the ability of staff not to get flustered which makes a stay unforgettable. That wasn't the case here and even with the incredible setting, this isn't a stay we will remember. Too bad because the majority of staff were friendly and very accommodating.
- Official Description (provided by the hotel):
- Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more less
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- Also Known As:
- Ritz-Carlton Toronto Hotel Toronto