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“Excellent Service, Value and Decor”

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Best Western Plus Travel Hotel Toronto Airport
Ranked #30 of 136 Hotels in Toronto
Certificate of Excellence
Toronto, Canada
Level Contributor
191 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
“Excellent Service, Value and Decor”
Reviewed 27 May 2014

Good location - even if you are not wanting to be close to the airport, you have a car, stay here. Great welcoming and acknowledgement by staff of Diamond Elite members.
Rooms- seems newly renovated- clean carpet, nice bathroom, comfortable bed, internet that works and nice clean inviting look. Quite surprised here indeed. Truly deserving of a PLUS unlike some other Best Western. Staff appearance is quite professional as well.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Spencertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 28 May 2014
Thank you for your comprehensive feedback regarding your recent stay at our newly renovated hotel. We take pride in our business and strive to exceed guest expectations at all departments. We look forward to welcome you again soon. Best regards.

Akbar Kabir, GM
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946 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
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English first
1 review
Reviewed 21 May 2014

Our stay at the Best Western Plus Hotel Toronto Airport was a very positive stay. We were a high school group of approx. 85 students and the staff was very kind and accommodating. The hotel itself is new, clean and comfortable. Proximity to downtown is very good!

  • Stayed May 2014, travelled on business
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Helpful?
Thank Gianni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 22 May 2014
Thank you for taking time in posting a review despite your busy schedule. We appreciate your comments on our newly furnished and renovated rooms. It was a pleasure hosting your group which incidentally one of the most disciplined groups we have had. We look forward to see you next year too. Best regards.

Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Great hotel near the airport. The prices were very reasonable and included breakfast buffet. The staff was awesome and even rushed us to the airport when we running late for our flight. I was very satisfied overall and would recommend it to anyone!

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank TripAdviser2014375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 21 May 2014
Thank you for the positive review. We value your great feedback about our staff performance and the airport shuttle service and pleased that you had a wonderful stay. We’d love to have you back again in the future. Best regards.

Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Statesville, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 19 May 2014

Worth the money instead of trying to rough it in the terminal. Bed comfortable, room clean, staff helpful, shuttle service worked great and was ontime. Their advice about what time to get shuttle in the morning was right on. I had early flight and so missed breakfast but made coffee in the room to go. Then I saw they had coffee in the lobby which was probably better. But still, would do it again as a place to crash.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 21 May 2014
Thank you for appreciating our services, especially, the customer service, room comfort and the airport shuttle service. We are happy you had a pleasant stay even though it was a short one. Once again, thank you for sharing your experience. We look forward to see you again soon. Best regards.

Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
Reviewed 12 May 2014

Overall the staff were pleasant can caring to meet our every need. The customers service we receive was excellent. They were friendly and courteous towards us. The Breakfast Buffet was Good. The rooms were updated and comfortable for the price we paid. We recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
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Review collected in partnership with Best Western

Helpful?
Thank Aaron and Patri... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 15 May 2014
Thank you for your generous comments on our hotel staff, cleaner and comfortable rooms and the complimentary breakfast. We take pride in our superior customer service that makes our valued guests feel important and cared for. We hope you’d come back to see us again soon. Best regards.

Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 6 May 2014

I recently stayed four nights at Best Western Plus, Travel Hotel Toronto Airport. I want to commend the entire staff who were unfailingly pleasant, courteous and efficient. This includes the restaurant staff who, I know, are not hotel employees. Everyone was especially courteous and helpful to this "little old lady with a walker".

Since I am both elderly and handicapped, I was impressed by the easy accessibility and I was especially pleased to get a special room for the “physically challenged“. I commend them for that effort, particularly the walk-in shower.

There is still some room for improvement. Perhaps the next time a room is renovated? These remarks are directed at a company who seems to care.

Room Tip: The entire building, although located conveniently on a major thoroughfare, was quiet throughout the...
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  • Stayed April 2014, travelled solo
    • Value
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Helpful?
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 7 May 2014
Thank you for taking time to post a review. Its very kind of you to commend the staff and our services. We are glad that your stay was a comfortable and a pleasant one. The hotel has many accessibility features installed and would continue to do more to improve the mobility of the physically challenged. We hope you’d visit us again. Best regards.

Akbar Kabir, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
2 reviews
Reviewed 2 May 2014

Extremely pleasant experience from check in to check out. Very clean hotel with friendly, professional staff. Received an unexpected upgrade which was a nice perk. Breakfast was buffet style but found some of the food (bacon) to be too crispy and sticking together.

  • Stayed April 2014, travelled on business
    • Value
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    • Rooms
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Review collected in partnership with Best Western

Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this review, 3 May 2014
Thank you for your considerate review. We strive to provide the best possible service and cleaner environment for our valued guests at all time and we are glad that you were able to appreciate that. Meanwhile your observations about breakfast have been forwarded to the restaurant management for appropriate action. We look forward to see you again soon. Best regards.

Akbar Kabir, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Travel Hotel Toronto Airport

Property: Best Western Plus Travel Hotel Toronto Airport
Address: 5503 Eglinton Ave W, Toronto, Ontario M9C 5K5, Canada (Formerly BEST WESTERN PLUS Travel Hotel Toronto Airport)
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Toronto
#17 Business Hotel in Toronto
#20 Romantic Hotel in Toronto
#23 Family Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Travel Hotel Toronto Airport 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Travel Hotel Toronto Airport is a modern traveler's dream come true. It is a convenient, spacious airport hotel that offers reasonable rates and luxurious newly renovated rooms in a perfect location for Toronto Mississauga business travelers, visitors to the Greater Toronto Area, and those who need a place to stay overnight on international connections. We also offer a 24 hour Toronto Airport Hotel Shuttle. The shuttle is for check in and check out and going to and from Toronto Pearson International Airport. There are luggage restrictions: 1bag and 1 carry on per guest. Extra luggage fees do apply based on airline fees. Overnight parking is complimentary and for use during your stay. Extended parking is available for an extra cost. Please contact the hotel. You'll love the touches we've added to our BEST WESTERN PLUS Travel Hotel Toronto Airport to make it as comfortable as possible for your stay. Whether you just need a bed for a few hours in between flights or will be staying for several days, our Mississauga Toronto hotel amenities and services will provide you with all you could ask for. There are Overnight parking is available for use during your stay. Extended parking is available for an extra cost. Please contact the hotel. ... more   less 
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Also Known As:
Best Western Travel Hotel
Best Western Toronto
Toronto Best Western

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