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“Plus in every way”

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Best Western Plus Travel Hotel Toronto Airport
Ranked #24 of 138 Hotels in Toronto
Certificate of Excellence
Reviewed 6 June 2014

Because of flight schedules in past trips it had been three years since staying at this hotel. Not knowing what to expect after this time we were pleasantly surprised to see that everything still looked as if it had just been renovated. No marks on the walls, chips out of furniture etc. New staff at the counter when we arrived but very pleasant and smartly dressed. Breakfast was better than it had been with warm dishes added. Being a long weekend, it was horrendously busy, but they opened up the upper dining portion so that they could accommodate more people. Unfortunately the bacon put out was rapidly scooped out by ONE person for several fill ups. No fault of the management, but it sure made some people cross. This was the first time we had driven there from the economy Park n Fly and it was a very easy drive once we found Carlingview Drive. Could not see the street sign, but turned off when we realized we were getting too close to the airport. Started the GPS and voila! we had actually turned onto the correct street and clear sailing from there. A nice easy way to get to the hotel and the hotel is better than some closer to the airport. Kudos to management.

Room Tip: All rooms seem quiet even the one we had on the ground floor close to the restaurant. Did not hear a...
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  • Stayed: May 2014, travelled as a couple
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Thank travellover795943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 9 June 2014

Thank you for taking the time to provide a detailed review. We value all the positives you’ve mentioned about our hotel services but feel the need to do more to deliver the perfect experience. We are committed to addressing all areas necessary to achieve this in the future. We do hope to see you staying again. Best regards.

Akbar Kabir, GM

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689 - 695 of 1,090 reviews

Reviewed 31 May 2014

Although this hotel is not as close as Sheraton Hotel located in T3 of Toronto P. Int'l Airport, it has 24-hour free airport shuttle service by on-call for arrival and reservation for departure. After I got my luggage, I made the call to the counter and then a very nice staff, driving a van (shuttle), went to C22 (located in T3) within 10 mins (estimated 15 mins). Check-in process went through very fast, as I just need to sign up my initial and signature and then check-in accomplished. The room is also very nice, just a problem with plunger in the bathtub that made me couldn't use bathtub while needle bath was OK. They also have calling wake-up service. I had a fight from Toronto to Vancouver on 8am of next day. So I booked the shuttle service on 5:45am. Check-out also processed very easy and fast. It was a pity that because my time for staying at this hotel was so limited that I couldn't use any public facilities. Probably I will use for the next reservation for this hotel. Compared with Sheraton Hotel located in Terminal 3, the only one disadvantage for this Travel Hotel is the distance. So, it's my first choice for connecting flight when I stay in Toronto instead of Sheraton. Highly recommended!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank chongx23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 2 June 2014

Thank you for your generous feedback highlighting our airport shuttle, superior customer service and the room comforts. It was so unfortunate that you had some issues with the bath tub stopper. It seems that there was a confusion on this as the stopper actually could be turned on and off by pressing on your foot. However, we are glad that you had a pleasant experience during your short stay. We hope that you’d come back soon to enjoy our full array of services and amenities. Best regards.

Akbar Kabir, GM

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Reviewed 27 May 2014

Good location - even if you are not wanting to be close to the airport, you have a car, stay here. Great welcoming and acknowledgement by staff of Diamond Elite members.
Rooms- seems newly renovated- clean carpet, nice bathroom, comfortable bed, internet that works and nice clean inviting look. Quite surprised here indeed. Truly deserving of a PLUS unlike some other Best Western. Staff appearance is quite professional as well.

  • Stayed: May 2014, travelled solo
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Thank Spencertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 28 May 2014

Thank you for your comprehensive feedback regarding your recent stay at our newly renovated hotel. We take pride in our business and strive to exceed guest expectations at all departments. We look forward to welcome you again soon. Best regards.

Akbar Kabir, GM

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Reviewed 21 May 2014

Our stay at the Best Western Plus Hotel Toronto Airport was a very positive stay. We were a high school group of approx. 85 students and the staff was very kind and accommodating. The hotel itself is new, clean and comfortable. Proximity to downtown is very good!

  • Stayed: May 2014, travelled on business
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Thank Gianni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 22 May 2014

Thank you for taking time in posting a review despite your busy schedule. We appreciate your comments on our newly furnished and renovated rooms. It was a pleasure hosting your group which incidentally one of the most disciplined groups we have had. We look forward to see you next year too. Best regards.

Akbar Kabir, GM

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Reviewed 20 May 2014

Great hotel near the airport. The prices were very reasonable and included breakfast buffet. The staff was awesome and even rushed us to the airport when we running late for our flight. I was very satisfied overall and would recommend it to anyone!

  • Stayed: May 2014, travelled with family
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1  Thank TripAdviser2014375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 21 May 2014

Thank you for the positive review. We value your great feedback about our staff performance and the airport shuttle service and pleased that you had a wonderful stay. We’d love to have you back again in the future. Best regards.

Akbar Kabir, GM

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Reviewed 19 May 2014

Worth the money instead of trying to rough it in the terminal. Bed comfortable, room clean, staff helpful, shuttle service worked great and was ontime. Their advice about what time to get shuttle in the morning was right on. I had early flight and so missed breakfast but made coffee in the room to go. Then I saw they had coffee in the lobby which was probably better. But still, would do it again as a place to crash.

  • Stayed: May 2014, travelled solo
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Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 21 May 2014

Thank you for appreciating our services, especially, the customer service, room comfort and the airport shuttle service. We are happy you had a pleasant stay even though it was a short one. Once again, thank you for sharing your experience. We look forward to see you again soon. Best regards.

Akbar Kabir, GM

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Reviewed 12 May 2014

Overall the staff were pleasant can caring to meet our every need. The customers service we receive was excellent. They were friendly and courteous towards us. The Breakfast Buffet was Good. The rooms were updated and comfortable for the price we paid. We recommend this hotel to anyone.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Aaron and Patri... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 15 May 2014

Thank you for your generous comments on our hotel staff, cleaner and comfortable rooms and the complimentary breakfast. We take pride in our superior customer service that makes our valued guests feel important and cared for. We hope you’d come back to see us again soon. Best regards.

Akbar Kabir, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Travel Hotel Toronto Airport

Address: 5503 Eglinton Ave W, Toronto, Ontario M9C 5K5, Canada (Formerly BEST WESTERN PLUS Travel Hotel Toronto Airport)
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Toronto
#17 Business Hotel in Toronto
#18 Family Hotel in Toronto
#20 Romantic Hotel in Toronto
Price Range: £74 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Travel Hotel Toronto Airport 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Travel Hotel Toronto Airport is a modern traveler's dream come true. It is a convenient, spacious airport hotel that offers reasonable rates and luxurious newly renovated rooms in a perfect location for Toronto Mississauga business travelers, visitors to the Greater Toronto Area, and those who need a place to stay overnight on international connections. We also offer a 24 hour Toronto Airport Hotel Shuttle. The shuttle is for check in and check out and going to and from Toronto Pearson International Airport. There are luggage restrictions: 1bag and 1 carry on per guest. Extra luggage fees do apply based on airline fees. Overnight parking is complimentary and for use during your stay. Extended parking is available for an extra cost. Please contact the hotel. You'll love the touches we've added to our BEST WESTERN PLUS Travel Hotel Toronto Airport to make it as comfortable as possible for your stay. Whether you just need a bed for a few hours in between flights or will be staying for several days, our Mississauga Toronto hotel amenities and services will provide you with all you could ask for. There are Overnight parking is available for use during your stay. Extended parking is available for an extra cost. Please contact the hotel. ... more   less 
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Also Known As:
Best Western Travel Hotel
Best Western Toronto
Toronto Best Western

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