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“Spotlessly clean room and fabulous pastries”
Review of SoHo Metropolitan

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SoHo Metropolitan
Ranked #9 of 137 Hotels in Toronto
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Spotlessly clean room and fabulous pastries”
Reviewed 9 February 2014

What a brilliant hotel! Delightful staff, friendly and genuinely helpful. Our room was a suite overlooking the courtyard, very quiet indeed. Sparkling clean room, with a huge, shiny marble bathroom. Very comfortable bed with great quality linen and excellent pillows ensured a great night's sleep. Breakfast was excellent - such amazing pastries! Clean and well-equipped fitness centre, and a lovely swimming pool. I literally cannot fault a single thing, my only gentle moan is that the fitness centre was so busy.

Room Tip: Rooms overlooking the courtyard are a bit darker but much quieter than those on the street
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skew_lewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
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English first
Toronto, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2014

Have stayed here several times. Clean beautiful rooms. Heated bathroom floor and big tub and shower. Great location and super friendly staff. Will return again. Very clean and professional. Large rooms and great bed and linens. Huge tv . Breakfast was hot and delicious.

Room Tip: Request tub and shower combination washroom.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Crystal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level 5 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 February 2014

We have been regular visitors to this hotel for the past few years (see my previous review) but will look for other options when staying downtown from now on. We paid over $500 for a two-night stay only to have to deal with hotel guests across the hall smoking weed (so much that they stunk up our room!) and loud arguing over questionable business after 3am in the hallway. We heard security trying to speak with them earlier (due to other complaints already) and had to call ourselves at 3:30am about the noise. The front desk staff apologised when we checked out (we brought it up) but could not explain why they were not kicked out. I cannot imagine any of the guests on the floor happy about paying this much for a stay that was definitely not classy.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank garp1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMSoHoMet, General Manager at SoHo Metropolitan, responded to this review, 4 February 2014
Dear Valued Customer:
We regret this incident and apologize that your stay with us was not as it was in previous years. We have noted your history with our hotel. I would like to make this up to you on a future stay and would appreciate being able to contact you directly.
Sincerely, David Kelley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beamsville, Canada
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 January 2014

Spent the weekend in Toronto, and booked the SoHo. ( from its own website they offer some great deals). Had a nice room, heated floor in bathroom ( loved that), nice selection from minibar. Plenty of oversized bath towels ( LOVE THAT even more), and an deep tub and large shower. Good selection from the mini-bar, quiet hotel, and it smelled good. The Senses bar downstairs was a cozy and good for a quick drink before heading out to the city to meet friends for dinner. The continental breakfast was not worth the price. Better to head out and try some local diners for a coffee and some baked goods. Overall, enjoyable, clean, warm, and friendly.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LazyLimaBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara-on-the-Lake, Canada
Level 6 Contributor
88 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 January 2014

The rooms maybe nice at this hotel but be forewarned that when breakfast is included in the rate they still charge you the tax on the breakfast. It may be only $6 in tax but in my opinion it is the principle of the matter. I have not seen any other hotel do this before when breakfast is included...perhaps I'm just lucky...but thought others should know so as not to be surprised upon check-out. Note: staffs response to this is "well that is the way it is!"

Stayed January 2014, travelled as a couple
Helpful?
5 Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markham, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 January 2014 via mobile

Definitely my favourite place downtown for cocktails. They have a great selection of interesting drinks that encourages you to try 'just one more'! The little snack accompanying the drinks is an excellent touch. (Truffle popcorn was best so far). Bar menu is also a winner. The lighting is low and makes for a romantic atmosphere.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank sunseekersally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan, USA
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 January 2014

Had a one night stay for a business trip and was looking for a more reasonable rate on a room rather than with one of the big boys downtown. Rate was very affordable and in a fun and upcoming area. Staff was wonderful and very helpful.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sparty1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SoHo Metropolitan

Property: SoHo Metropolitan
Address: 318 Wellington St W, Toronto, Ontario M5V 3T4, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Toronto
#9 Romantic Hotel in Toronto
#16 Business Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — SoHo Metropolitan 4*
Number of rooms: 92
Official Description (provided by the hotel):
The SoHo Metropolitan Hotel is simply Toronto's finest, whether you call it a luxury, boutique or design hotel. At once supremely indulgent and artfully subdued, the hotel affectionately dubbed "SoHo Met" is a vibrant scene unto itself. From inspired culinary creations and rejuvenating spa treatments to advanced in-room technologies and innovative business services, a limitless range of sophisticated pleasures awaits you. Whether you are staying for just a weekend or weeks on end, you will quickly realize that one does more than stay at the SoHo Met ... one lives it. The moment you set foot upon the marble floors of the SoHo Metropolitan Hotel in Toronto, you enter a world of exquisite delights and unparalleled convenience, where the hotel's commitment to service and personal attention exceed all expectations. The three story, loft-style penthouse suite and 92 oversized, luxurious guestrooms and suites represent the very epitome of SoHo Metropolitan style. European natural down duvets and triple Italian bed linens grace the luxurious king-size beds. When it's time to say good night, use the smart technology to adjust lighting, motorized draperies and do-not-disturb light. ... more   less 
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Also Known As:
Soho Metropolitan Toronto
Soho Metropolitan Hotel Toronto

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