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“Not up to Expectations…”
2 of 5 bubbles Review of SoHo Metropolitan

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SoHo Metropolitan
Ranked #17 of 132 Hotels in Toronto
Certificate of Excellence
Vancouver, Washington
Level Contributor
261 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 913 helpful votes
“Not up to Expectations…”
2 of 5 bubbles Reviewed 17 August 2014

Was looking forward to staying at this property based on the good reviews here. I also liked the price point so booked a three night stay. The building appears to be mostly condos or residences as only the first four floors are the hotel. My room looked directly onto a parking lot. The room had low ceilings and the shower is a tight squeeze for anyone over 6ft tall. The gym is small and you have to "reserve" the cardio equipment. If you want to have a meeting, the lobby is tiny and after 4 pm your only other option is a loud bar as the coffee shop closes. There were a host of minor issues like getting a wake up call we didn't request and the heating and cooling equipment didn't work properly. On the last night, we couldn't get the temp below 78. When we mentioned this at check out, the clerk comped a $13.99 movie. Hardly adequate and almost insulting. Housekeeping was high quality and the toiletries nice but I wished we had stayed elsewhere. If you are the least bit health conscious, avoid the "Luckee" restaurant, which I have reviewed separately.

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Drewmc50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
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English first
Sheffield
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

An excellent hotel centrally situated for all Toronto has to offer. The staff were superb - welcoming, efficient and attentive. The rooms are large, modern and spotless. We were so glad we chose this hotel over the large chain hotels. We would certainly stay here again and would definitely recommend it.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank SheffieldM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

my husband and I spent one night at this hotel recently. We usually stay at another hotel close by but decided to try Soho Metropolitan. We were not disappointed! as it is on a busy street in Toronto we opted for the valet parking - pricey but worth it. we were quickly checked in and were pleasantly surprised by the spaciousness, layout and design of our room. the dressing area and bathrooms were lovely with beautiful built in cabinets. the room was immaculately clean and tidy - very noticeable. the toiletries were also great - high quality which is what you would expect at a hotel of this caliber. the bedroom had a great layout and different from the usual bed against the side wall. we really liked the atmosphere and aesthetics of the entire hotel. Breakfast was very nice and the restaurant was sunny and inviting. service was very professional and welcoming. definitely warrants a return visit - or two!

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank CWiebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 August 2014

What a great place, this is so centrally located for business travel, very close to government buildings for work including the Canada Life building it is within walking distance, the parking is very convenient too highly recommended, the restaurant was so good too!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank rachelsO9149ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 July 2014

Stayed here with my husband for 2 nights last weekend to attend a concert in the City and do some shopping. This Hotel was in the perfect location for getting around downtown. All of the staff were very friendly and accommodating. The rooms were very modern and immaculately clean. The concierge Alexandre was amazing and went above and beyond for us. Thanks for a wonderful weekend.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forest Hills, NY
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 31 July 2014

We stayed at the SoHo Metropolitan recently. The staff must be on happy pills because everyone is so nice and helpful. Our room was nice but any room on Wellington St will look out onto a huge parking lot. Honestly no where in the hotel seems to have a nice view. We used the pool and hot tub. Pool was nice, hot tub had a lot of hair floating in it (people had thrown hair at the pillars next to the hot tub so this must be a constant thing). The hotel is centrally located and there are tons of bars/restaurants on King Street.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hants England
Level Contributor
133 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

Soho Metropolitian is one of my favourite hotels in Canada. The location is good the staff are really good including the domestic room staff who really do a thoroughly professional job in the room with attention to detail.
Rooms are excellent. You will enjoy your stay here. I cannot fault the hotel

Stayed June 2014, travelled with friends
Helpful?
2 Thank Resovoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SoHo Metropolitan

Property: SoHo Metropolitan
Address: 318 Wellington St W, Toronto, Ontario M5V 3T4, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Toronto
#14 Luxury Hotel in Toronto
#16 Business Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — SoHo Metropolitan 4*
Number of rooms: 92
Official Description (provided by the hotel):
The SoHo Metropolitan Hotel is simply Toronto's finest, whether you call it a luxury, boutique or design hotel. At once supremely indulgent and artfully subdued, the hotel affectionately dubbed "SoHo Met" is a vibrant scene unto itself. From inspired culinary creations and rejuvenating spa treatments to advanced in-room technologies and innovative business services, a limitless range of sophisticated pleasures awaits you. Whether you are staying for just a weekend or weeks on end, you will quickly realize that one does more than stay at the SoHo Met ... one lives it. The moment you set foot upon the marble floors of the SoHo Metropolitan Hotel in Toronto, you enter a world of exquisite delights and unparalleled convenience, where the hotel's commitment to service and personal attention exceed all expectations. The three story, loft-style penthouse suite and 92 oversized, luxurious guestrooms and suites represent the very epitome of SoHo Metropolitan style. European natural down duvets and triple Italian bed linens grace the luxurious king-size beds. When it's time to say good night, use the smart technology to adjust lighting, motorized draperies and do-not-disturb light. ... more   less 
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Also Known As:
Soho Metropolitan Toronto
Soho Metropolitan Hotel Toronto

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