My 5 year old daughter and I went on a "girls trip" to the city. We travel extensively as a family and are always looking for a great place to stay in the city. I also frequently travel to Toronto on business and have been trying to find a great place to stay on a regular basis. Well, I believe I have found it. My daughter and I had a fantastic, quite memorable stay at Hotel Le Germain. It started with the personal email from the concierge acknowledging our visit and offering her services based upon the events we had planned. Upon arrival, the staff from valet to check in were extremely attentive to our needs and especially to my daughter which made her feel extra special. We requested an early check in to start exploring and this was no problem. Upon returning to our room we were greeted with a wonderful note, a cold bottle of milk and fresh strawberries! What a welcome surprise. We had a wonderful meal at Victor and our server was also very attentive. Upon returning to our room, we were greeted with another sweet note and some bedtime snacks.....the hospitality was over the top! My daughter had a fantastic experience and felt so special the entire time....that is paramount for me and we will absolutely return in the future for both leisure and business trips. Thank you to the amazing staff, you rank 6 out of 5 for customer service. I have NEVER experienced this level of hospitality from any other hotel....keep up the wonderful service, you are unique indeed!
- Official Description (provided by the hotel):
- An authentic experience Groupe Germain's philosophy is founded on elegance combined with authenticity. At Hotel Le Germain Toronto, no detail is overlooked to ensure your comfort and meet your needs. Under our roof, you'll find a home away from home. A local artistic flavour You'll enjoy the photographs of Toronto-based artist James Lahey. Tulips in full bloom brighten every room, while pictures of wispy clouds adorn the interior of the elevators. A welcome like no other Hotel Le Germain Toronto shares the same goal as all Le Germain Boutique-hotels: to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Le Germain