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Le Germain Hotel Toronto Mercer
Ranked #10 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed 25 July 2014

We have stayed in both this hotel and the Maple Leaf Square hotel, and I would highly recommend either. The staff is attentive and welcoming. The rooms are well designed and extremely comfortable. Everything from the bedding to the bath products is high quality. I can never sleep when I am in a hotel... unless it is a Germain hotel!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank dosfsdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 July 2014

This is a very well kept, contemporary property. Our first impression was excellent due to the excellent service from the valet, reception and concierge. The rooms are very stylishly decorated with noticeable attention to detail. The continental breakfast was excellent quality with many delicious and nutritious options. I highly recommend this property compared to others in this price range and area.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank anreimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

I can give the Hotel Germain in Toronto high marks for its location and amenities. Located in the Harborfront area, the CN Tower is a short walk. Union station with access to trains and subway is across the street. All the main sports and entertainment venues are within a small walkable radius and the hotel itself is a gem. The ferry to Centre Island is a 15 minute walk.

Our room was modern and comfortable with a view of the CN Tower (and also a lot of construction - more info later). The shower is positioned in the middle of the room and is glass on two sides so that you can see into the bedroom and through the windows to the Toronto skyline. Might be a little disconcerting for some folks, but there are blinds on the shower glass that you can close if you want privacy for modesty's sake. But I recommend taking in the view while you take your shower. Most surprising? Our room number etched on the glasses.

Hotel staff were pleasant and helpful when assistance was needed. All the amenities were provided, including ear plugs for those who might want to keep sleeping after the morning construction and traffic begins. We were on the 5th floor and the construction/traffic noise was not a disturbance for us. From a security standpoint, guests can only access the floor of their room, the 2nd floor where breakfast is served, and the lobby. This was not a problem for us. In fact, I liked that our floor was secure only to guests with rooms on the floor and hotel staff.

The only slight "negative" I have about the hotel is the breakfast. First, it is a wonderful continental-serve-yourself breakfast served until late morning. The options include a wide variety of breads and pastries, oatmeal, cheeses, boiled eggs, and an assortment of high quality cold cuts (ham, chicken, beef, etc). The first two days choosing and partaking of the selections were great, but the selections did not vary and by the 4th-5th day of our 7 day stay, I was hoping for more variety.

Breakfast aside, I highly recommend the hotel and would definitely stay there again.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank TxTraveler832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

I have stayed here several times on business. Excellent Wifi. The continental breakfast included is more than muffins and fruit. Hard boiled eggs, oatmeal, etc available. Great bar off the lobby and central to many attractions in Toronto. The rooms are fantastic with every amenity well thought out and appointed.

  • Stayed: December 2013, travelled on business
    • Location
    • Rooms
    • Service
Thank TashLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinoGurusamy, Director Of Operations at Le Germain Hotel Toronto Mercer, responded to this reviewResponded 24 July 2014

Dear TashLB,

Thank you for taking the time to review us, I am glad to hear that you enjoyed your stay. We look forward to welcoming you back.

Best Regards

Dino Gurusamy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Great room but what made the stay absolutely awesome was the staff. I mentioned we were staying for my daughter's 10th birthday treat and after returning to our room from a concert we found birthday cake, fruit cookies and walnuts. My kids were overwhelmed by the thoughtfulness of the managers. They are already talking about our next trip! Thanks again!

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Balsani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

Stayed one night for a Jays game and was really impressed with the decor and service. Our bed was amazing and the pillows were perfect pieces of heaven! Loved the shower with the glass door and lots of mirrors for multiple people. The complimentary breakfast was amazing. Possibly the best americano I've had in my life.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank CplusB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

This is a stylish "minimalist" hotel in a good central location, with pleasant staff and a reasonable (and fresh) continental breakfast. My wife at first found it a little clinical, but the amenities, and especially the charm and knowledge of concierge Nancy won her over. It's by no means an inexpensive hotel - but we had a good time here, slept well, and valued it even more in retrospect by comparison with some other Canadian city hotels we visited. If you stay here, pop up to the roof and enjoy the views, the air, and the sense of freedom.

Room Tip: Perhaps the back of the hotel (backing onto the parking lot) is slightly quieter to the front - wher...
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
Thank boatmusdir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Germain Hotel Toronto Mercer

Address: 30 Mercer St, Toronto, Ontario M5V 1H3, Canada
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Toronto
#10 Romantic Hotel in Toronto
#11 Family Hotel in Toronto
#13 Business Hotel in Toronto
Price Range: £189 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Germain Hotel Toronto Mercer 4*
Number of rooms: 122
Official Description (provided by the hotel):
An authentic experience Groupe Germain's philosophy is founded on elegance combined with authenticity. At Hotel Le Germain Toronto, no detail is overlooked to ensure your comfort and meet your needs. Under our roof, you'll find a home away from home. A local artistic flavour You'll enjoy the photographs of Toronto-based artist James Lahey. Tulips in full bloom brighten every room, while pictures of wispy clouds adorn the interior of the elevators. A welcome like no other Hotel Le Germain Toronto shares the same goal as all Le Germain Boutique-hotels: to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive. ... more   less 
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Also Known As:
Hotel Le Germain

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