We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“modern, sexy, but noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Le Germain Toronto
Ranked #10 of 132 Hotels in Toronto
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“modern, sexy, but noisy”
5 of 5 bubbles Reviewed 11 August 2014

What a wonderful hotel! It's design is modern and chich (interesting shower design that is a lot of fun) and thoroughly comfortable. The staff was very helpful. The location was great- right in the heart of everything- but also its only real negative. The hotel is surrounded by nightclubs with active rooftop bars. Ask for a high floor to avoid the noise or keep yourself so busy in Toronto that by the time you get back to the hotel you don't care about the noise. Nice continental breakfast included. Pricey parking.

Room Tip: ask for a top floor to avoid the noise
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Sara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

871 reviews from our community

Traveller rating
    589
    200
    57
    13
    12
See reviews for
85
352
44
283
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

We have been staying at Le Germain Toronto since its opening , each time we go visit my sister, in Toronto.
This winter 2014, she was fighting a cancer, so we were in Toronto every 3rd week to help and assist her. Staying at Le Germain on Mercer was a comforting and relaxing pause after a long day. Every thing in this hotel is perfect: the personnel is really devoted to the quality of service. The architecture is just perfect , contemporary and super confortable. Merci beaucoup!
Yves Dagenais

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Yves D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

It makes me feel like home every time I come here, even though I'm on business. I love the spacious rooms, the comfy bed, the gigantic bathroom with the oh-so heavenly Molton Brown bath products. Brunch is nice, staff is ever so friendly and the location makes it easy to get around the city.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank A-Mathilde80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, AZ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

We family of 4 and first time to Toronto stayed at Hotel Le Germain on a recommendation and loved it. The hotel was very comfortable. We loved the beds and robes were a nice touch. The breakfast was wonderful and the location couldn't have been more perfect near the CN Tower and Hockey Hall of Fame.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank pjwb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
108 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

The hotel makes a dated and somewhat "tired" impression. The wooden panels everywhere may have been stylish when it was built it can hardly stand the test of time. It may also be caused by the dark, stained tapestry we found in our room at the 6th floor. We booked two rooms, one with double bed for our daughters, one king side bed on the Northside for us, which was said to be quieter. Both were called "superior rooms" but actually these were just the standard rooms. The abundance of wood and the really outdated design of the lightning in the room as well as the rather worn out if not dirty tapestry make the hotel unattractive and all but "fashionable". Maybe this hotel was "hot" when it opened (don't know, wasn't here by then) but anno 2014 it is certainly not a "design hotel" anymore. The reception area is still somewhat attractive.

The rooms are rather small (we had a room at the end of the floor and were surprised by how very small the room was), so I asked for larger room. The other room that was shown to us was slightly larger but with a shower and bath (that is: standing in the bathtub while you shower, done't like that) so we decided to stay in the room at the 6th floor. Beds and pillows are comfortable, no comments here. However for the three days we never had turndown service at the end if the day. Every time we had to ask for extra towels (which were then quickly delivered). We had to call for slippers (tapestry is stained and worn out, no fun to walk on it barefoot) when they came they were too small. However the second room we had for our daughters did have renovated carpet.
If you are sentive to light coming in from morning daylight, as I am, there is a problem. The room has French shutters only, so no curtains, morning light comes in early, too early for a holiday stay and brightens the room.

The concierge as well as the reception staff and doormen are very kind and helpful. The breakfast is excellent.

All in all a rather dissapointing stay. Not for the experienced, spoiled, traveller. Went to Hazelton hotel for a (wonderful) lunch. Seems like a hotel I would definitively prefer over Le Germain.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelGeeks2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottawa
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

I have stayed several times. It is always a pleasure. The location is excellent for a downtown Toronto visit. The decor and food also excellent. Its virtues are also its problems. For a glimpse of downtown condo life in a growing city - noise - street ripped up in front - mud - overlooking windows - are all available as well as seeing what it might be like to live in a well designed bachelor apartment with very few possessions and a concierge.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5958sookerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 2 August 2014

The room we stayed in was beautiful luxury king room with plenty of rooms for the three of us. We've stayed at the ACC Le Germain in the past and enjoyed that hotel very much so we figured we would try the sister location in Toronto as well. We were going to see One Direction at The Roger's Centre and Le Germain is only a couple blocks away from the venue. Easily within walking distance.

The parts that didn't please my wife and I were:

1) The amount of street noise you could hear from your hotel room. Right across the street from the hotel is a night club and the noise coming from the club was loud and intense right up until 2:00 AM. The hotel provides earplugs on the bedside table for a good reason. Without them, you'd have difficulty sleeping.

2) We requested a roll-away bed for our seven year and we were told they were all in use. We then requested extra sheets and pillows and were told they would be delivered in our room shortly. We left to go to the concert and when we arrived back, there wasn't any extra sheets and pillows waiting for us. We called the front desk and were told they were out of extra sheets and pillows but hey had managed to find a roll-away bed for us at a cost of $35.00. My wife said no thank you and she would manage without the roll-away bed and the extra sheets. A few minutes later, the front desk did call back and said they would not charge us for the use of the roll-away bed and that it would be brought up to our room immediately. The biggest concern here is, a boutique hotel should never run out of extra sheets and pillows. Those are the little things you expect to always have available at a boutique hotel.

The staff were very pleasant at all times and the hotel is in a great part of the city. If you can put up with the extreme amount of street noise that will disturb your sleep until 2:00 AM, this is the hotel for you.

The complimentary breakfast located on the mezzanine level is a great way to start your day.

Room Tip: Street noise is the most I've ever experienced.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hotel Le Germain Toronto, responded to this review, 4 August 2014
Dear Joe L,

I would like to apologize for the experience you and your family had this past weekend at our hotel. We have typically had good cooperation from our neighbours in adjusting the noise levels after 11:00 pm to accomodate for our guests. This was obviously not the case during your stay and I will follow up with them to ensure that their operation does not disturb our guests.

It was our internal communication process that failed in having the requested sheets and pillows set up for your return. Please know that this is not indicative of the level of service we are able to provide.

I would very much appreciate the opportunity to discuss this further with you and invite you to contact me directly at pdeladurantaye@germaintoronto.com.

I hope to hear from you soon.

Sincerely,

Paul de La Durantaye
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toronto hotels
Downtown West
Hotel Le Germain Maple Leaf Square
Downtown
The Omni King Edward Hotel
Downtown West
Delta Hotels by Marriott Toronto
Show Prices
Show Prices
Show Prices
Downtown West
Shangri-La Hotel Toronto
Downtown West
The Ritz-Carlton, Toronto
Downtown West
Fairmont Royal York
Fairmont Royal York
#21 of 132 in Toronto
4.5 of 5 bubbles 2,823 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Le Germain Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Le Germain Toronto

Property: Hotel Le Germain Toronto
Address: 30 Mercer St, Toronto, Ontario M5V 1H3, Canada
Region: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Toronto
#10 Romantic Hotel in Toronto
#11 Family Hotel in Toronto
#13 Business Hotel in Toronto
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Le Germain Toronto 4*
Number of rooms: 122
Official Description (provided by the hotel):
An authentic experience Groupe Germain's philosophy is founded on elegance combined with authenticity. At Hotel Le Germain Toronto, no detail is overlooked to ensure your comfort and meet your needs. Under our roof, you'll find a home away from home. A local artistic flavour You'll enjoy the photographs of Toronto-based artist James Lahey. Tulips in full bloom brighten every room, while pictures of wispy clouds adorn the interior of the elevators. A welcome like no other Hotel Le Germain Toronto shares the same goal as all Le Germain Boutique-hotels: to create a comfortable and inviting atmosphere where the attentive and personalized service is accommodating yet never intrusive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Odigeo, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Hotel Le Germain Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Le Germain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing