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“Best Hotel EVER!!!”

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Pantages Hotel Toronto Centre
Ranked #48 of 132 Hotels in Toronto
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best Hotel EVER!!!”
Reviewed 15 August 2012

I recently stayed at the Pantages and I let me say I am very impressed. I felt like a queen. There was a gentleman at the front desk whose name I wish I would remember, he was absolutely amazing and was very helpful. He was readily available to answer questions, provide suggestions, help and assist in above and beyond measures, point us in the right direction…etc. He never said no, no matter what our request/questions were. It is employees like him that keeps me going back to the Pantages. The hotel is very lucky to have him as a front desk agent.

My room was big and spacious and valet provided prompt service and very detailed directions when I needed them. Pantages your staff ROCKS!!!! Your hotels are simply THE BEST!!

Room Tip: Rooms on the 14th are amazing
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kerry-Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 17 August 2012
Thank you for taking the time to share your comments about your recent stay and the Pantages Hotel. Our team values each and every guest interaction we have with our guests. Thank you again for your feedback. We truly appreciate learning about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. I will be sharing your comments with our team.

Sincerely,
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929 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
newport
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 August 2012

We stayed here for 2 nights last week as part of a city break. The rooms are big, comfortable and well equipped. The hotel is perfectly located right next to Massey Hall, the Eaton Centre and close to the gay quarter. Didnt use the bar or restaurant so can't comment on those. Id highly recommend it!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank niamunna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 7 August 2012
Thank you for taking the time to post a review on your recent stay at the Pantages Hotel. I will share your comments with our team. We look forward to welcoming you back to the Pantages Hotel in the near future
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Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 July 2012 via mobile

Cosmopolitan Hotel can take some lessons on hospitality and customer service from Pantages!

Pantages Hotel is SUPERB! My boyfriend and I are very impressed with our two night stay.

From Valet greeting & helping us with our bags upon arrival, to great staff at check in who were so gracious and accommodating. It left great first impressions.

When we arrived to our Urban Suite we were delighted with what we saw. We usually opt for a room w/ a separate living & sleeping space. Unfortunately Pantages was booked, so we weren't able to get a Boutique or Skyline suite. None the less, our Urban suite was spacious & accommodating with a comfortable bed, full kitchenette that came in handy, great views with windows that opened and a washroom with both a shower and bathtub. It was everything we wanted and more.

We had issue with the television, and had prompt service and had it fixed within 10 mins.

Breakfast is pretty much like Cosmopolitan. However, Pantages does offer a hot breakfast for an additional fee.

We thought Cosmopolitan was our IT hotel (balcony, seperate living + sleeping area) but after our delightful experience at Pantages, we are happy to say we'll be returning.

Thanks again Pantages for a great stay

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ariesgirl00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 4 August 2012
Thank you for sharing your recent experience whilst staying at the Pantages Hotel. We are delighted that you enjoyed the spacious room and the kitchenette. Thank you your kind words about the team, which I will share with the team. We look forward to welcoming back to the Pantages Hotel.
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Toronto, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 July 2012

We booked the Skyline Suite at the Pantages a few weeks ago. The hotel is aesthetically appealing at first glance, and staff is fairly helpful. The size of this room and amenities available at the hotel, for the not-so-expensive price we paid through CAA discount, is unheard of in Toronto. The location was great, too. The room was clean, staff were accommodating to our pre-and post-check-in requests, and a mistake made by the booking agent was corrected before our stay. The full kitchen made hosting dessert and breakfast a breeze. The only qualm we had was that the bedding for the pull-out couch was a little dingy and not so intuitive to put on.

We did not make use of the spa or the bar, but it seemed like either would have been nice. The bar had live music and some interesting specials going on that Saturday night.

Would recommend and would stay here again.

  • Stayed July 2012, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank ruvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 3 August 2012
Thank you for taking the time to post a review and the compliments. I will follow up on the bedding on the pull-out couch, thank for bringing this to our attention. I am happy that you enjoyed the kitchen facilities for breakfast and the dessert hosting. We look forward to welcoming you back to the hotel in the near future..
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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2012

My boyfriend and I stayed at the Pantages hotel in downtown Toronto and well Toronto was excellent the pantages was very lack lusture. The room was very clean but it smelled like cigarettes and much like a small apartment. The furniture was worn and the sofa needed replacing all of the staff was very nice and courteous. The parking was no more expensive then it would be in any other big city and the valet was in and out service that's was a bonus!!! I wouldn't rate this hotel as an 4 star or chic/hip definitely a 3 maybe 3.5 star and basic there weren't even flat panel tv's or any artwork on the walls the lighting wasn't the best either. I would most definitely recommend this hotel to someone who wants to visit Toronto and is on a budget because it served it's purpose clean, safe, and inexpensive.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nahshaie79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 29 July 2012
Nahshaie,
Thank you for sharing your feedback as this helps us improve our future guest’s experiences. I am happy to report that Pantages is currently replacing all of our Televisions with beautiful LG Flat Screen Televisions. We will also be installing a new Television system called SelectTv. This new system will enhance our guests’ experiences tremendously and will even feature on demand TV, Room Service and tour options. We will be the first in North America to provide this service to our guests.
The issue of smoking occurring in a non-smoking hotel room is of great concern to us and we have noted that these events do occur. These rooms are removed from market and specially treated to remove odors.
We have recently structured a maintenance program to freshen up the appearance of the hotel and I am positive that you will notice and approve of the changes on your next visit to the Pantages Hotel and Spa.
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Toronto, Canada
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 July 2012 via mobile

I enjoyed my time at the pantages hotel, probably more so because I got a deal for room, breakfast and $25 voucher all for $139. The beds were comfortable, the cooking facilities were great and everything about the place was updated and new. Will stay here again if there is another deal.

Stayed July 2012, travelled as a couple
Helpful?
4 Thank PabloPicano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 29 July 2012
Thank you for sharing your recent positive experience whilst staying at the Pantages Hotel. We are happy that you had a comfortable night’s sleep and were able to enjoy the use of the fully equipped cooking facilities in your suite. We look forward to welcoming you back.
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Ottawa, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2012

My girlfriends and I stayed at the Pantages during a weekend visit to Toronto. The location was fantastic - within walking distance of most tourist destinations. The staff were very friendly and helpful. They truly made us feel at home. We loved our suite, which was very spacious and had a great kitchen. This hotel would be great for a longer term business stay, with a full size oven, stove, microwave, fridge AND dishwasher! Not to mention an en suite washer and dryer! We loved it there and would definitely go back! :)

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank atomic24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 29 July 2012
Thank you for posting a review and the compliments regarding staff and how friendly they were during your recent stay at the Pantages Hotel. We are happy that you and your girlfriends enjoyed the space and the kitchen. We look forward to welcoming you back to the hotel whether it be for business or pleasure.
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Additional Information about Pantages Hotel Toronto Centre

Property: Pantages Hotel Toronto Centre
Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Luxury Hotel in Toronto
#36 Family Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Official Description (provided by the hotel):
Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents. ... more   less 
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Also Known As:
Pantages Hotel Toronto

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