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“Great stay in Downtown Toronto”

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Pantages Hotel Toronto Centre
Ranked #55 of 138 Hotels in Toronto
Reviewed 27 August 2013

My friends and I were in Toronto for Caribana weekend. This hotel is right in the heart of downtown toronto. THe hotel itself was beautiful. We were impressed with the suites. The beds were very comfortable. ALmost made waking up kind of hard. I loved that we had a mini kitchen in our suite. The room also had a washer & dryer. Caution: use your own laundry soap, they charge for the provided soap. The only bummer was no free wifi. Other than that we had a great stay. Everyone was so attentive and courteous. We most likely will be staying there next year. Fyi, they don't have a pool.

  • Stayed: August 2013, travelled with friends
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1  Thank ShyAries324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 2 December 2013

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 26 August 2013

My boyfriend and I stayed here for an overnight. I had purchased a deal through Living Social for an Urban Studio Suite. We arrived at the hotel early with plans to drop the car off. The valet service was fast and efficient. The front desk was going to let us check in early but the room was not ready so instead we were able to drop our bags off. They alerted us to some fun events going on near the hotel. When we did finally check in it was quite efficient. The elevators do not work unless you swipe your hotel room key which I liked for security purposes. The room was quite large and there was a kitchenette that even had a dishwasher. The sitting room had a large couch, chair and flat screen TV. The bedroom was also huge with a king sized bed, flat screen TV and chair and ottoman. The only disappointment was the bathroom. With as large and nice as the room was, the bathroom was small and nothing special. Overall the room was clean and it was quiet. We did get a couples massage in the spa which was well worth the money. The location was great: close to everything either walking or a short cab ride. The front desk was very helpful and when I asked them to look up an address for me, they did one better and printed out directions. The only reason I gave this hotel a 4/5 is because of the small/plain bathrooms and the fact that the rooms showed a bit of wear (chips in the floor, marks on the furniture). I would stay there again!

Room Tip: Stayed in room 1717 which was loud and quiet!
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  • Stayed: August 2013, travelled as a couple
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Thank runner979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 2 December 2013

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. We are currently working at updated to our bathrooms and our suites so thank you for the feedback!

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

I booked the couples romantic package including a massage for two at Shizen spa, chocolate covered strawberries and wine in our room, etc... It was all perfect! We were surprised with a last minute upgrade to one of their best rooms which was Huge and nicely decorated, there were gorgeous rose petals strewn artfully across the bed... It was very well done and very romantic.
My one criticism is that the included breakfast closed too early...

Room Tip: The King Suite is very very nice.
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  • Stayed: August 2013, travelled as a couple
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Thank timlucier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 2 December 2013

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

The hotel website features lavish looking modern amenities. Our actual room on the fourth floor had water damaged (peeling/buckling) fake wood laminate flooring, chipped furniture, a toilet that barely worked, a sink so obnoxiously large that there is nowhere to set your toiletries, and window coverings that didn't cover the window very well.

Is it modern looking? Yes, I guess. But the modern feel ends when you start noticing the details.

The rate may be enticing, but you get about what you pay for. Every additional service was an add-on fee... Valet parking, bottled water, and even wifi was extra per device. The front desk seemed more interested in selling us tours and spa services than helping us with our actual needs.

I wouldn't stay here again. The only positive that sticks out to me is that the location is writhin walking distance of so much. However, with such good public transport, I recommend staying somewhere else even if it is not as close to your destination.

  • Stayed: August 2013
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Thank srgokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 2 December 2013

Thank you for your review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. We are currently looking into renovating our bathrooms at the Pantages hotel and your feedback is much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Easytobook.com
Thank Brian G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 2 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2013

My daughter and I booked a stay at this hotel when coming to Toronto to see a concert. The overall feel was satisfactory the room was spacious and I liked the hardwood floors and tall windows. The bathroom was spacious but somewhat awkward in the set up of the rather large sink and very little counter space for personal items, the bathroom amenities - very small soap, tiny conditioner/shampoo combo left little to be desired. We were happy to find the rooms have Keurig coffee makers since we have one at home, as well as providing a small fridge which we appreciate to put in cold drinks, it was however very disappointing to see the coffee amenities only had coffee whitener for the coffee. The minibar and room offers Evian water, wine and other tempting goodies for their guests, I would think small creamers and milk to go in the already provided fridge would be a nice touch to go with the quality coffee that would be enjoyed by your hotel guests. I decided to go down to the hotel convenience store to get some creamer to put in the fridge and when I went in to ask the girl who was sitting behind the counter if there was any creamer, without getting up just said no there wasn't any and did not offer any other options with nearby stores that I could get some from ........ overall not a bad stay but it wold be nice to see those little difference for the next time we decide to use the hotel. Thanks

  • Stayed: August 2013, travelled with family
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Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 21 August 2013

Hello,

Thank you for such a wonderful review. We hope you had a great time at the concert. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.
Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2013

Booked my parents into the hotel to help ease the pain of a nearby hospital visit. Staff were helpful, room was large & bed so comfortable. Nice touch to have the kitchenette. Cool modern vibe & right in the heart of downtown. I wanna stay there next. This time for fun!

  • Stayed: August 2013
    • Value
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    • Rooms
    • Cleanliness
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1  Thank Theresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 21 August 2013

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pantages Hotel Toronto Centre

Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Price Range: £90 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Official Description (provided by the hotel):
Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents. ... more   less 
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Also Known As:
Pantages Hotel Toronto

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