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“GREAT STAY” 4 of 5 bubbles
Review of Pantages Hotel Toronto Centre

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Pantages Hotel Toronto Centre
Ranked #48 of 132 Hotels in Toronto
edmonton
2 reviews
“GREAT STAY”
4 of 5 bubbles Reviewed 16 March 2014

Stayed at the beginning of March at the hotel for a conference. Great location, and value. Service in the bar, was personal and attentive, front desk did a great job in providing me with ACCURATE invoices for my expense report. bed was very comfortable, and comfortable room temperature. suggestion would be for some more high wattage bulb ins the bathroom.look forward to returning!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 17 March 2014
Hello smolie ; Thank you for such a wonderful review. I am very pleased that you enjoyed your stay during the conference you were attending. Thank for the comment on the service in the Martini Bar and the Front Desk. We will look into your suggestion in increasing the wattage of the light in the bathroom.. Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto Pantages Hotel Toronto Centre
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916 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
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English first
Toronto
1 review
5 of 5 bubbles Reviewed 10 March 2014

I stayed at the Pantages hotel for a month -- I stayed there for while my house in Toronto was being repaired (covered by insurance). My room had a kitchen (like a studio, to one side, and ensuite washer and dryer. Pets were also allowed too!! :)

The location is so convenient! It's one short block from the Eaton Center and a stone's throw away from two subway stations. The room I had faced the mall and you could see old City Hall as well. Very fun location.

The sales manager, Jennifer Babbini, was very accommodating, as was Pella at front desk, making my stay a very comfortable and enjoyable one!

Room Tip: If you are looking for a pet-friendly hotel downtown and right close to the subway, this is it!!
See more room tips
  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 16 March 2014
Hello Kathy, Thank you for such a wonderful review. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. Thank you for sharing your comments about Jennifer and Rupellta . I we will be sure to follow up with each of them and recognize them personally. Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto
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Toronto, Ontario, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

Pantages has a great little martini bar and the rooms have everything a traveler or party reveler requires. As it's near Dundas Square, in downtown Toronto there are a lot of musicians or actors performing in the area who stay there. Massey Hall is two doors down so you can often find visiting rock stars in the martini bar post show.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jaymzbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 16 March 2014
Hello jaymzbee; Thank you for taking the time to write a review your review of Pantages Hotel and the Martini Bar. We are extremely pleased that you enjoyed your stay with us and look forwarding to welcoming you back. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto
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Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 6 March 2014

I recently stayed at this hotel with my daughter while in the city attending a trade show. The service was superb, from the front desk team on our arrival, our server in their martini bar, to our ladies performing our pedicures in their spa, and to the gentlemen at valet helping us get our car out to head home. We will be back soon for a longer visit!

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank maxjessie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 16 March 2014
Hello and Thank you for such a wonderful review. Your comments regarding your stay at the Pantages Hotel and the service you received during stay form the valet to the server in the Martini Bar and the ladies in the spa. We look forward to welcoming you back on your next visit to down town Toronto. . Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto
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Mississauga
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

My fiancée and I spent the weekend at the Pantages hotel for some relaxation and we had an excellent stay. The rooms are spacious, clean and the kitchen was an added touch. The location was great with Eaton Centre just a few steps away. Everyone was extremely friendly and eager to assist us but Rupeltia stands out more than the others; she always have a smile and is always in a good mood. She treated us wonderful, not only us but we liked how she treated everyone. The bar was cozy with great piano music, beautiful. We're looking forward to staying again.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank main_street2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 9 March 2014
Hello main_street2009, Thank you for your glowing review of our staff and your overall experience during your stay at the Pantages Hotel. We are always striving to do better, and to ensure that each and every guest is "WOW'D" during their stay with us. It is reassuring to know that your experience was such a positive one! Your comments about Rupleltia have been shared with her; additionally she will be recognized on our employee recognition program. We truly hope that the next time you're in Toronto; you will choose to stay with us again! Warm Regards, Ragnar Pedersen, General l Manager Pantages Hotel
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Bedford, Canada
1 review
5 of 5 bubbles Reviewed 4 March 2014

I recently stayed at the Pantages hotel on a business trip and had a great experience. The location is fantastic! Your steps away from the Eaton centre, and lots of great restaurants My room had so many amenities....including a full kitchenette. It made you feel like you had a home away from home! The staff was so accommodating...especially Rupeltia. She made you feel so welcomed every day. I would definitely stay here again!!!!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lobstergirl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this review, 9 March 2014
Hello Lobstergirl11, Thank you for such a wonderful review. Your comments regarding your stay at Pantages hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. We are pleased that you enjoyed the full kitchenette If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel.
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Belleville, Canada
1 review
5 of 5 bubbles Reviewed 3 March 2014

We recently spent 2 nights at Pantages while attending our sons wedding in Toronto. We hosted the rehearsal party in the Tranquility Suite which worked out very well. Lots of room. From the time we arrived we were treated so well. Everyone smiling and chatting made us feel so welcomed. The front desk people were very helpful and friendly. Very impressed with everything about the weekend. Couldn't have been better. Sheryl Hammond was a huge help in making the decision to stay at Pantages. Thank you to everyone for making our weekend so easy! The location couldn't be better.
Thanks to all
Joanne McKenna Belleville

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tashie101, Manager at Pantages Hotel Toronto Centre, responded to this review, 5 March 2014
Hello Joanne M,

Thank you for such a wonderful review. Your comments regarding your stay at our hotel has made our colleague’s day. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated.

If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay.

Warm Regards,

Pantages Hotel Toronto Centre
info@pantageshotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pantages Hotel Toronto Centre

Property: Pantages Hotel Toronto Centre
Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in Toronto
#32 Luxury Hotel in Toronto
#36 Family Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Official Description (provided by the hotel):
In the heart of downtown Toronto, Pantages Hotel Toronto Centre offers style and luxury while pairing contemporary design with modern architecture and personalized service. This stylish boutique hotel includes a full service spa, exclusive meetings and events floor, martini bar & lounge with weekly live jazz. Our 90 well appointed suites are loaded with amenities that cater to short and long term stays and leave you wanting for nothing. ... more   less 
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Also Known As:
Pantages Hotel Toronto

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