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“Excellent”

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Pantages Hotel Toronto Centre
Ranked #54 of 138 Hotels in Toronto
Reviewed 10 June 2014

After winning week end break to Toronto couldn't have expected a better located hotel right in the heart of downtown Toronto and the staff are a credit to the hotel! Geoff checked us in and couldn't have been more helpful Ricky the concierge like wise very helpful and a mind of knowledge about Toronto. Dave on the desk at night very very helpful and nothing was a problem.
Room a very high standard and everything you could wish for there.
An outstanding visit to Toronto a big thank you to Pantages hotel and their staff.

  • Stayed: June 2014, travelled as a couple
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Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 11 June 2014

Dear Richard A, Thank you for your glowing review of our staff and your overall experience during your stay at the Pantages Hotel. We are always striving to do better, and to ensure that each and every guest is "WOW'D" during their stay with us. It is reassuring to know that your experience was such a positive one! Your comments about Geoff, Ricky and will be shared with them; additionally she will be recognized on our employee recognition program. We truly hope that the next time you're in Toronto; you will choose to stay with us again! Warm Regards, Ragnar Pedersen, General l Manager Pantages Hotel

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Reviewed 9 June 2014

Compared to what everything else costs in TO it was a decent deal and right in the middle of everything. Plan ahead they book up 100% all of the time. Can't go wrong with the location and the rooms are pretty large.

  • Stayed: June 2014, travelled as a couple
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Thank djmssro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 11 June 2014

Thank you for taking the time to write a great review of our stay at the Pantages hotel. We are pleased that you enjoyed your stay with us. We strive for great service and positive experiences and to have you share your experience at the Pantages is very much appreciated. We look forward to welcoming on your next trip to Toronto. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto

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Reviewed 7 June 2014 via mobile

I am really picky when it comes to hotels so my grievances some may consider simple. The hotel staff were polite..I mean that's all I can say. I wouldn't say that they made the stay extremely enjoyable but they were polite. We expected a room with a kitchenette however we were upgrade and the room that we were given had no kitchenette. The room was clean not as clean as I would expect but not dirty. There was a ironing board but no iron. The street noise was pretty bad however the location was next door to the Eaton Centre and St Michaels hospital so the drunken people and other characters would be heard from our room. Also the room doors did not lock properly be sure to slam the door shut and hard as I came back one day to find my door ajar. Also the elevator down did not work so we had to push the up door and wait for a empty car. Overall the hotel was decent and I would stay again although I wouldn't book it for a special occasion

  • Stayed: June 2014
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Thank HotelJunkie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 9 June 2014

Dear Hotel Junkie2014, I would like to apologize on behalf of the Pantages Hotel for your less than positive experience during your recent stay with us. I have passed your concerns on to the Executive Housekeeper and her team. We have fixed the lock on the door, it now closes tight. Please contact me directly when you’re looking to come back down town. Again, I apologize that we did not meet your expectations. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto

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Reviewed 4 June 2014 via mobile

This is very convenient place to approach all happening places around, "Dundas square" just few minutes walking distance from this hotel is the most happening place like Newyork time square. Eaton centre is just 3 min walk, the largest mall having many brands for shopping.
Staff is excellent, rooms are decently large.
Close to public transport queens station or Dundas station makes it convinent place to reaxh all. Major attractions of Toronto.
Toronto zoo is about 1.40 hour from this location.
Over all a very convenient location for all categories family, business, friends...

Stayed: May 2014, travelled with family
Thank Kishor88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 9 June 2014

Dear Kishor, Thank you for the wonderful comments about your stay with us. Your feedback is welcome and inspiring for our staff to continue to strive toward providing each and every guest excellent service. With the abundance of hotels to choose from when staying in Toronto, we truly appreciate your loyalty to our hotel! We look forward to welcoming you back. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto Centre

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Reviewed 1 June 2014

This was my first stay at this facility. Great location for quick access to St. Michael's Hospital.
Arrival went smoothly with a very competent valet who then greeted me by name each time he saw me.
Facility shows wear and tear. The 'lobby' is a corridor to a small counter. The two rooms that we rented were clean spacious. The beds were comfortable. The lighting in the bathrooms was not good enough for makeup application I am told; it was on the dim side for shaving too.
The noise level was much lower than I expected.
Paying for WiFi is annoying when most hotels include it but that was made clear in advance.
At check out I was told that receipts would only be available from Expedia because I had booked via them. So far no receipts and in retrospect the answer makes no sense.
I would only stay there again only if the need for proximity to the hospital dictated it. Equal or better hotels abound nearby at similar or better rates.

  • Stayed: May 2014, travelled with family
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2  Thank MD79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 9 June 2014

Dear MD79, I would like to apologize on behalf of the Pantages Hotel that the room did not meet your expectations during your during your recent stay with us. We are in the final stages of upgrading the WIFI in all guest rooms and Public areas, at which point we well be reviewing our internet pricing policy. We are also in the process of repainting our guest room. I apologize that we were not able to present you with a bill with the Expedia charges. Unfortunately, like all hotels we are unable to present guests with a bill with Expedia charges. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto

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Reviewed 28 May 2014

Stayed on 17th floor, windows open with filtered sound of Toronto below. Great location. Walked to Chinatown, Kensington Market, Distillery District, St. Lawrence Market and Bloor Street all from this location. Try Fran's Diner right on corner. Clean and spacious room. Great valet parking. Loved it

Room Tip: Stay on higher floor. Filtered sound of city awesome!
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  • Stayed: May 2014, travelled as a couple
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Thank JTB1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 9 June 2014

Hello JTB1228, Thank you for taking the time to write a great review of our stay at the Pantages hotel. We are pleased that you enjoyed your stay with us. We strive for great service and positive experiences and to have you share your experience at the Pantages is very much appreciated. We look forward to welcoming on your next trip to Toronto. Warm Regards, Ragnar Pedersen, General Manager Pantages Hotel Toronto

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Reviewed 28 May 2014

This hotel was very clean and relaxing. We chose this hotel because we thought we were going to see The Lion King at the Ed Mervish Theatre which is right next to it. It turned out, it was playing at the Princess of Whales Theatre. But the hotel was so central it was very easy to get to our destination. The staff was super friendly and helpful. The mini bar and snack tray was well stocked. We would definitely stay there again. The only complaint I have is the pillows were way too soft.

  • Stayed: May 2014, travelled with friends
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Thank Shelley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ragnar P, General Manager at Pantages Hotel Toronto Centre, responded to this reviewResponded 9 June 2014

Hello Shelley F, Thank you for such a wonderful review. This is what we strive for and to have you validate our efforts by sharing your experience at The Pantages hotel is very much appreciated. If there is anything else that would make your future stays even more comfortable, please do not hesitate to let us know. Thank you for taking the time to share the details regarding your most recent stay. Warm Regards, Ragnar Pedersen, General Manager, Pantages Hotel Toronto

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Additional Information about Pantages Hotel Toronto Centre

Address: 200 Victoria St, Toronto, Ontario M5B 1V8, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Luxury Hotel in Toronto
#41 Romantic Hotel in Toronto
#50 Business Hotel in Toronto
Price Range: £87 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pantages Hotel Toronto Centre 4*
Number of rooms: 86
Official Description (provided by the hotel):
Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Ebookers, getaroom.com, HotelsClick, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Pantages Hotel Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pantages Hotel Toronto

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