I am hovering between good and very good in my rating of this hotel. The staff were wonderful, extremely friendly and accommodating. The room was very neat and clean. The bed was comfortable and the atmosphere was welcoming. If I went back, I would request a higher floor though. We were on the 4th floor and the sound from the street did carry into the room. The negative part was the bathroom. A minor inconvenience was the water was not hot. Since it is summer, that was ok, but in winter the water temperature needs to improve.
My major complaint was the mold on the shower walls. The shower had a moldy smell to it and you could see the mold. On the one hand, since I didn't complain to the desk about it, I don't know if I should really complain. My advice would be to see the room first and make sure the bathroom isn't moldy. I have a suspicion the people at the desk would have moved us if I complained. The staff were so nice and friendly, always trying to make you feel wanted.
- Official Description (provided by the hotel):
- In the heart of downtown Toronto, Pantages Hotel Toronto Centre offers style and luxury while pairing contemporary design with modern architecture and personalized service. This stylish boutique hotel includes a full service spa, exclusive meetings and events floor, martini bar & lounge with weekly live jazz. Our 90 well appointed suites are loaded with amenities that cater to short and long term stays and leave you wanting for nothing. ... more less
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- Also Known As:
- Pantages Hotel Toronto