I booked this hotel for my family of 4. When we checked in we were given a room on the 4th floor, and then we were advised that the elevator was broken. If we wanted a room on another floor we would have had to wait another 2 hours as housekeeping was running behind. This was at 3:00pm. When we got to our 4th floor room I was surprised that they could fit 2 double beds into the small space. The Health Club consisted of 1 treadmill (didn't work) and 1 exercise bike. When we checked out, my wife used the washroom in the front lobby and when she opened the door the shelf on the wall on the bathroom wall fell and almost hit her. She told the front desk and the agent at the front desk replied with "Ok" then turned to do something else. We paid $150 to stay in this hotel and feel like we really over paid.
- Official Description (provided by the hotel):
- Newly renovated hotel in the heart of downtown Toronto. Short walk to the Eaton Centre and minutes from most downtown attractions. ... more less
- Reservation Options:
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