Despite all the good write ups of the wonderful 'social conscience' of Hawthorne, at the end the food is their Achille's heel! The location is slightly off the beaten track but the decos is modern and funky. We had diligently made a reservation but on arrival found that we were almost the lonesome diners which the maitre'd proceeded to tell us to sit wherever we desired. The menu was unimaginative and short, most useful for 'undecisive diners'; the maitre'd immediately informed us that 2 of the 'cheese' items on the menu were not available and that side dishes like vegetables and potatoes are extra. Unfortunately, the food has a lot of execution issues; it was cold and bland and the portions were for the birds. I don't think diners will mind paying more for a bigger plate which includes an appropriate portion with vegetables and starch included. If the restaurant is set up for the aims of retraining hospitality people then it had succeeded; we had had such warm and excellent services accorded to us by the maitre'd/waitress/server, Krysta O! Kudos to that! But as far as returning, we will not be rushing until the restaurant corrected their main issue - FOOD!!!!
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